McDonald's

3.4
3132 reviews
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Business Details

6330 US Highway 98 N, Lakeland, FL
33809, United States
(863) 859-2263
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
6330 US Highway 98 N, Lakeland, FL
33809, United States

Hours

Reviews

3.4
3,132 reviews
5 stars
1,105
4 stars
607
3 stars
519
2 stars
264
1 star
637

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff often being rude or unhelpful, and management failing to address issues.

Order Accuracy

Many customers reported frequent mistakes with their orders, including missing items and incorrect food.

Food Quality

Several reviews mentioned issues with food quality, such as cold or overcooked items, and inconsistent freshness.

Speed of Service

Customers frequently complained about slow service, particularly during busy hours, with long wait times reported.

Cleanliness

Some reviews noted cleanliness issues within the restaurant, including dirty tables and bathrooms.
  • MF
    Michael Francis
    4 days ago
    1.0
    Word is McDonald’s ever literally bought a six dollar meal on my 30 minute lunch break and I spent my entire lunch break in the drive-through. It is ridiculous here.
  • MM
    Melia
    Nov 15, 2025
    1.0
    I said a McCrispy deluxe, not a McBurned on a bun. Do better
  • DP
    Daniel Philipson
    Nov 14, 2025
    4.0
    A local hangout for the local teens. Expect teenage behavior around the hours of all day.
  • AF
    Alexis Fisher
    Nov 12, 2025
    5.0
    I would like to take a moment to praise the staff tonight. Adriana and manager Nichole are the people that make the world of difference when not only it comes to customer service but food service. I worked in food management for almost 10 years and I know how hard it can be to make the guest feel like you care , good days or not. They heard in my voice that I was really sick and they took the time out to make sure I was ok while I was ordering for my family. This to me speaks volumes. And should to everyone else who is lucky enough to dine with them. My food was quick, and fresh. The inside was clean and the lovely lady working the second window whom I didn’t get her name, I apologize for that, they all had a warm positive attitude. I am truly grateful for the service that I received from the staff tonight. Please keep them as I can truly say from the bottom of my heart they are dime a dozen.
  • TS
    Tamika Sanders
    Nov 2, 2025
    1.0
    Visited this McDonalds through drive thru and my order wasn’t correct. The most important thing they could have forgotten was my drink.
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Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's Lakeland location?

McDonald's in Lakeland is open 24 hours a day, 7 days a week.

What are the delivery service hours for McDonald's Lakeland?

Delivery is available daily from 5:00 AM to 3:00 AM.