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McDonald's

3.4
(3163 reviews)

Business Details

6330 US Highway 98 N, Lakeland, FL
33809, United States
(863) 859-2263
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
6330 US Highway 98 N, Lakeland, FL
33809, United States

Hours

Reviews

3.4
3,163 reviews
5 stars
1,119
4 stars
608
3 stars
524
2 stars
268
1 star
644

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor customer service, including rude staff and incorrect orders.

Food Quality

Many customers reported issues with food quality, such as cold items, incorrect orders, and poorly prepared food.

Speed of Service

Customers frequently complained about slow service, long wait times, and inefficient drive-thru operations.

Cleanliness

Several reviews mentioned cleanliness issues within the restaurant, including dirty tables and bathrooms.

Staff Attitude

While some customers praised friendly staff, many others noted a lack of professionalism and negative attitudes from employees.
  • JG
    Juan Garcia
    6 days ago
    2.0
    Slow with sloppy burgers and stale
  • AR
    Angelo Rodriguez
    Feb 18, 2026
    1.0
    This place sucks. Sitting in line for 15 minutes waiting for breakfast. Made me late to work. Never going to mcdonald's again.
  • BA
    Becky Alessandro
    Feb 8, 2026
    2.0
    Went thru drive through: Quarter pounder order made wrong, fish sandwich was tasteless, forgot to give us our drinks and then they were wrong when we received them. Usually do not have issues, but today was very different!
  • BG
    braxton gilder
    Feb 8, 2026
    1.0
    Went through the drive thru. Ordered 3 drinks , received 4 so told them we had an extra, she shrugged her shoulders. I asked for the receipt (to make sure we didn't pay for an extra drink that we didnt order) and she rolls her eyes. On the receipt I saw we did indeed get charged for an extra drink so we asked for a refund, she again rolls her eyes. Then I see we are missing a burger and tell her so she yet again rolls her eyes and sighs. No apology was ever given , not once. Then when we drive away and finally start eating , we see a burger is literally plain , only has about a drop of ketchup. No cheese, no onions , mustard , pickles , just nothing. They also seem to never have lemonade-- it doesnt matter what time of day it is. They just never sell lemonade there. Lmao hire better people mcdonalds 🤣🤦‍♀️
  • TJ
    Tom Jones
    Jan 27, 2026
    1.0
    This location Is terrible. Third time and no salt on fries. Burger cold heavy on salt enough to make your eyes water, Buns stale and tough. No napkins . Too top it off the chicken nuggets with no sauce. I asked for sweet and sour and 1 mile down I4, no sauce.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's Lakeland location?

McDonald's in Lakeland is open 24 hours a day, 7 days a week.

What are the delivery service hours for McDonald's Lakeland?

Delivery is available daily from 5:00 AM to 3:00 AM.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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