McDonald's

3.4
3153 reviews
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Business Details

6330 US Highway 98 N, Lakeland, FL
33809, United States
(863) 859-2263
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
6330 US Highway 98 N, Lakeland, FL
33809, United States

Hours

Reviews

3.4
3,153 reviews
5 stars
1,113
4 stars
608
3 stars
521
2 stars
265
1 star
646

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported poor service, including rude staff, incorrect orders, and long wait times.

Food Quality

Many reviews highlighted issues with food quality, including cold meals, incorrect items, and poorly prepared food.

Staff Attitude

Several customers noted unprofessional behavior from staff, including lack of acknowledgment and negative attitudes.

Inconsistency

Customers experienced significant variability in service and food quality, with some visits being satisfactory while others were disappointing.
  • JA
    J Autry
    Jan 2, 2026
    5.0
    I went through the drive-through, but everything was amazing and it was really the best McDonald’s I think I’ve ever had and the black guy with dreads working the second window was very polite and gregarious overall good experience thank you McDonald’s for tuna right for once
  • MP
    Mindy Pate
    Dec 28, 2025
    1.0
    Do not recommend using the mobile app at this location. Going through the drive thru to pick up the order, three of the six meals were not complete, missing part or all the ordered meals. Had to park and go inside to retrieve the remainder of the order. Which was unpleasant considering requesting the remainder of the order that was paid for was terribly inconvenient. From the time of making the order and when we left with all the items we paid for was well over 30 minutes. I walked away with a partially fresh order and partly cold. Which is unfortunate because my children really do enjoy the food.
  • JP
    jessica Palmer
    Dec 26, 2025
    1.0
    Just love a hang out spot where employees stand around and talk while one person works. You get melted ice cream because it was left on the side counter till you say something. Shout out to the lady who decided to help make food but had to stop and text her friend with her gloves on then go back to making food. Employee of the month right there.
  • MM
    Mitchell Mediz
    Dec 24, 2025
    1.0
    Worst McDonald’s ever they suck so freaking slow. And they just don’t care. Don’t recommend!!
  • TB
    Theme Park Blondie
    Dec 5, 2025
    1.0
    When you advertise something and even go as far as to document it on the receipt (1 Grinch Salt) then it needs to be included. This is just another boring Big Mac Meal without the socks and Grinch salt. My kids are disappointed and if you are not going to include the items that people pay for, you need to discount the meal. When I see entire cases of Grinch salt on EBay (over 200 packets per case) I very much understand what is going on here..
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Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's Lakeland location?

McDonald's in Lakeland is open 24 hours a day, 7 days a week.

What are the delivery service hours for McDonald's Lakeland?

Delivery is available daily from 5:00 AM to 3:00 AM.