Brand Certified
McDonald's
3.0(3085 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
5525 Walt Loop Rd, Lakeland, FL
33809, United States
Certified by McDonald's • Mar 01, 2026
(863) 450-4434
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.0
3,085 reviews
5 stars
834
4 stars
509
3 stars
469
2 stars
273
1 star
1,000
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers consistently reported extremely slow service, particularly in the drive-thru, with long wait times often exceeding 20 minutes.
Order Accuracy
Many reviews highlighted issues with incorrect orders, including missing items and wrong food being served.
Cleanliness
Several customers noted unsanitary conditions, including dirty floors and unclean food preparation areas.
Staff Attitude
Feedback indicated that staff members were often rude or unprofessional, contributing to a negative customer experience.
Food Quality
Customers frequently complained about cold or poorly prepared food, with some describing it as unappetizing.
- CSChristopher Scott2 days ago1.0Refused to take any more orders while serving a line ahead of me. In other words, they got tired of doing their job and didn't wanna.
- AMAlfie Morris3 days ago1.0The service is was the worst ever and by the time we got our food it was all cold the staff had no customer service and I would definitely not recommend going there And we have just finished our food and they gave my dad the wrong wrap and it was spicy he didn’t order the spicy one what if he was allergic to spicy food and we come from England and service is 10 times better.
- HWHeather Ward3 days ago1.0Seriously need to get it together! Literally park every single car every day! Absolutely ridiculous! Staff is rude and management isnt much better
- SMSofie MarieFeb 14, 20265.0Ordered here tonight for curbside pickup, this was the first McDonalds to actually give everything that was paid for, and not mess anything up. Special thank you for the over compensation as one of the pies was out of stock. It was definitely really busy tonight and there was a little wait but it was definitely worth it to have my order done properly. Shout out to y'all, you guys are the best McDonalds on lakeland!
- IDIanca DalsenterJan 30, 20261.0Diz Que estão abertos para refeições no local ate as 11pm todos os dias, chegamos as 10:14pm para comer e seguir viagem. As portals estavam ja trancadas, chamamos um dos atendentes para abrir, deixou-nos entrar e em seguida os funcionarios da cozinha comecaram a gritar e desrrespeitar ele em nossa frente por ter nos deixado entrar. Nos rescusamos a ficar e comer ali. Estamos seguindo viagem e vamos escolher outra rede de fast food. McDonald’s aqui esta longe de oferecer uma boa comida e atendimento! Nota Zero!
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's at 5525 Walt Loop Rd, Lakeland, FL?
McDonald's is open 24 hours every day, from 12:00 AM to 11:59 PM.
Does McDonald's offer delivery and what are the delivery hours?
Yes, McDonald's offers delivery every day from 4:15 AM to 3:30 AM with services including curbside pickup, same day delivery, and no-contact delivery.
Is there a drive-thru service available and what are its hours?
McDonald's has a 24-hour drive-thru service available daily.
Where can I order McDonald's food online?
You can order food online at https://mcdonalds.order.online/business/-5579 or via the McDonald's App available on iOS and Android.
What payment options does McDonald's accept?
McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does McDonald's offer any rewards or mobile offers?
Yes, McDonald's offers MyMcDonald's Rewards where you can earn points for free food and also provides mobile offers and mobile ordering.
What types of services are available at the McDonald's on Walt Loop Rd?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Which nearby ATM locations can I find near McDonald's at Walt Loop Rd?
Nearby ATMs include Truist - ATM, LibertyX Bitcoin ATM, and Presto! ATM, all conveniently located for cash withdrawals before or after your visit.
What nearby dining options are available around McDonald's on Walt Loop Rd?
Nearby dining options include another McDonald's, Subway sandwich shop, Hungry Howie's pizza restaurant, King's Wok Chinese restaurant, and Ocean Poke for poke bowls.
Are there any nearby shopping or pharmacy locations close to McDonald's?
Yes, Plantation Square shopping center, CVS Pharmacy, and Publix Pharmacy at Plantation Square are nearby, convenient for shopping or medical needs during your trip.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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