Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
1,836 reviews
5 stars
658
4 stars
368
3 stars
323
2 stars
131
1 star
356
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported extremely slow service, rude staff, and incorrect orders, leading to a frustrating experience.
Food Quality
Many reviews highlighted inconsistent food quality, with complaints about cold, stale, or incorrect items being served.
Cleanliness
Several customers noted that the restaurant was often dirty, with unclean tables and unsanitary conditions.
Staff Performance
While some staff members received praise for their friendliness, many reviews pointed out a lack of professionalism and poor customer service from others.
Pricing Concerns
Customers expressed dissatisfaction with rising prices and perceived reductions in portion sizes.
- SJSkyla JNov 13, 20251.0This place is horrible to get from any time past nine everytime for the past month I’ve gone I either wasn’t able to get my food or even my order taken or it’s wrong I’ve seen two co workers there getting freaky while I’m waiting on my order and there’s a line of cars this is by far the worst fast food place ever
- MTmaurah TiptonNov 10, 20255.0Love that this McDonald's has a play place and still has open fountain drinks available. Food was fresh and made exactly how we wanted it. Employees were nice and attentive. Also it was Very clean!
- APAurelia PizarroOct 25, 20255.0Great Food and Good Staff! Delicious Desserts Too! 🤤😁 Magnificent Menu to pick only one food from the menu!Must Go and try the others fantastic food from the menu! Very Highly Recommended
- THTori HodgesOct 22, 20251.0If you want the worst possible service known to man this is the McDonald’s for you.
- JWJared WielochOct 18, 20251.0Absolutely the worst experience ever. We ordered through the app and waited over 20 minutes just to get told we needed to wait another two minutes. Waited another 10 minutes to find out they cleared the order gave it to someone else. Then when we finally get our food it was cold and they forgot to give our entire order and now nobody will answer the phone and we have been calling for ivermectin half an hour We will never go to this location ever again they are horrible. Needs a new staff for sure
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's Lakeland, FL?
McDonald's Lakeland location operates from 5:00 AM to 1:00 AM Monday through Saturday, and from 6:00 AM to 1:00 AM on Sundays.
During what hours is the drive-through service available at McDonald's Lakeland?
The drive-through is open from 5:00 AM to 1:00 AM Monday through Saturday, and from 6:00 AM to 1:00 AM on Sundays.
What delivery services does McDonald's Lakeland offer?
They offer curbside pickup, delivery, same-day delivery, and no-contact delivery services.
How can I order McDonald's Lakeland online?
You can order online via their delivery site at https://mcdonalds.order.online/business/-5579 or use the McDonald's App available on iOS and Android.
What payment options are accepted at McDonald's Lakeland?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does McDonald's Lakeland have a rewards program?
Yes, they offer MyMcDonald's Rewards where you can earn points for free food. More details are available at their rewards site.
What services are available at McDonald's Lakeland?
Services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
What nearby attractions can I visit before or after eating at McDonald's Lakeland?
You can enjoy nearby attractions like the Family Fun Center of Lakeland with its arcade and miniature golf, or visit Carrabba's Italian Grill for a different dining experience.
Where can I shop close to McDonald's Lakeland?
Nearby shopping options include HomeGoods for home goods and furniture, Kmart for retail shopping, and Publix Super Market at The Shoppes at Lake Miriam Crossing for groceries.
Are there convenient services like banks or ATMs near McDonald's Lakeland?
Yes, you can find Chase, SouthState Bank, CenterState Bank, and ATMs like Presto! ATM and Truist - ATM nearby.