Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
3,208 reviews
5 stars
1,081
4 stars
578
3 stars
548
2 stars
276
1 star
725
What are people saying?
AI-generated from recent customer reviews
Service Speed
Many customers reported extremely slow service, particularly in the drive-thru, with long wait times being a common complaint.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, missing items, and food not being prepared as requested.
Cleanliness
While some customers noted that the restaurant was clean, others reported unsanitary conditions, particularly in the bathrooms and food preparation areas.
Staff Attitude
Feedback varied on staff friendliness; some customers praised individual employees for their kindness, while others reported rude or inattentive service.
Food Quality
There were mixed reviews on food quality, with some customers enjoying fresh and hot meals, while others received cold, undercooked, or poorly prepared food.
- JBJessica Bright2 days ago4.0They’re fast, they’re consistent, and the fries still hit when they’re fresh. Exactly what you expect, every time. This one uses a little bit of dirty oil tho. And they are of NO help if you have a question.
- JPJames Parsons3 days ago1.0I don’t understand why it takes 20 minutes to get through a four car drive-through line at 10 o’clock at night. Seems a bit crazy to me.
- TMToni Messick4 days ago1.0No straws, sauces, or napkins in the bag. The lady ran away fast and ignored us when we called to her to get the rest of our stuff.
- IBIndi BNov 15, 20251.0Service slower than a snail 🐌...wait in drive for more than 15 minutes just to order, only to receive everything wrong. Burgers were supposed to be no pickles yet it was loaded with pickles and No onions 🧅.. not going there again.
- MSMichele StevensOct 28, 20255.0My go to for a quick dinner and a caramel frap Everytime I go in we are greeted and have no issues with our order. Everyone is friendly and willing to help to get you in and out with hot food
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's Lakeland on weekdays?
McDonald's in Lakeland is open 24 hours daily, including weekdays, with delivery available from 4:15 AM to 3:30 AM and drive-thru service from 5:00 AM to midnight.
Does McDonald's Lakeland have a drive-thru service?
Yes, McDonald's Lakeland offers drive-thru service every day from 5:00 AM to midnight.
Can I order McDonald's Lakeland food for delivery?
Yes, delivery is available daily between 4:15 AM and 3:30 AM via their online ordering platform.
What payment methods are accepted at McDonald's Lakeland?
McDonald's Lakeland accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa for payment.
What services does McDonald's Lakeland offer to customers?
Services include drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and WiFi access.
Where is McDonald's Lakeland located?
McDonald's Lakeland is located at 5325 Frontage Rd S, Lakeland, FL 33815, USA.
How can I order food from McDonald's Lakeland using a mobile app?
You can order using the McDonald's app available on the Apple App Store and Google Play Store, or via the provided quick links for mobile ordering.
Are there nearby public amenities like ATMs close to McDonald's Lakeland?
Yes, there are ATMs nearby including Suncoast Credit Union ATM, Bitcoin Depot ATM, and The Exchange Network ATM, which customers can use before or after visiting McDonald's.
What other dining options are close to McDonald's Lakeland?
Nearby dining options include Taco Bus, Subway, and Wendy's, offering customers a variety of food choices in the area.
Are there any hotels or accommodations near McDonald's Lakeland?
Yes, the Fairfield Inn & Suites by Marriott Lakeland Plant City and Fairfield Inn and Suites are nearby, ideal for customers who may be visiting or staying overnight in the area.