Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
3,224 reviews
5 stars
1,087
4 stars
582
3 stars
551
2 stars
276
1 star
728
What are people saying?
AI-generated from recent customer reviews
Service Speed
Many customers reported extremely slow service, particularly in the drive-thru, with wait times often exceeding 20 minutes.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, including missing items and wrong modifications.
Cleanliness
While some customers noted cleanliness, others reported dirty conditions, particularly in the bathrooms and dining area.
Staff Attitude
Feedback indicated a mix of friendly and rude staff interactions, with some customers experiencing unhelpful or dismissive behavior.
Food Quality
Several reviews mentioned issues with food quality, including cold or undercooked items, and inconsistent preparation.
- MHMichael Hougendobler2 days ago3.0I been here on numerous occasions and I’ve had some good experiences and bad ones and some of the food is overcooked and have gotten numerous bad apple slices in happy meals as well and they are famous for not filling drink cups up all the way
- NBnilesh bibhutiDec 29, 20251.0Bring your bed. They will take forever😀
- NGNathan GuterasDec 24, 20255.0Great food and customer service. One of the cleanest restaurants in Lakeland area. PROMPT and fresh food. Order ahead , at counter or in drive thru lanes. Yummy and delicious 😋 Right between Hillsborough and Polk Counties off I-4 🚧
- CMCharlotte Moore-DensonDec 19, 20255.0Great Service! Fresh food and friendly staff.
- DCDarin CawthonDec 10, 20253.0The people that operate this store at 4:00 in the morning do not know how to turn off their doordash and Uber systems so they don't get orders when they're down for maintenance. So we waste our gas coming to pick up an order for a customer that we can't pick up because the store is not even open. Great job!
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's Lakeland on weekdays?
McDonald's in Lakeland is open 24 hours daily, including weekdays, with delivery available from 4:15 AM to 3:30 AM and drive-thru service from 5:00 AM to midnight.
Does McDonald's Lakeland have a drive-thru service?
Yes, McDonald's Lakeland offers drive-thru service every day from 5:00 AM to midnight.
Can I order McDonald's Lakeland food for delivery?
Yes, delivery is available daily between 4:15 AM and 3:30 AM via their online ordering platform.
What payment methods are accepted at McDonald's Lakeland?
McDonald's Lakeland accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa for payment.
What services does McDonald's Lakeland offer to customers?
Services include drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and WiFi access.
Where is McDonald's Lakeland located?
McDonald's Lakeland is located at 5325 Frontage Rd S, Lakeland, FL 33815, USA.
How can I order food from McDonald's Lakeland using a mobile app?
You can order using the McDonald's app available on the Apple App Store and Google Play Store, or via the provided quick links for mobile ordering.
Are there nearby public amenities like ATMs close to McDonald's Lakeland?
Yes, there are ATMs nearby including Suncoast Credit Union ATM, Bitcoin Depot ATM, and The Exchange Network ATM, which customers can use before or after visiting McDonald's.
What other dining options are close to McDonald's Lakeland?
Nearby dining options include Taco Bus, Subway, and Wendy's, offering customers a variety of food choices in the area.
Are there any hotels or accommodations near McDonald's Lakeland?
Yes, the Fairfield Inn & Suites by Marriott Lakeland Plant City and Fairfield Inn and Suites are nearby, ideal for customers who may be visiting or staying overnight in the area.