Brand Certified
McDonald's
3.3(3010 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
5325 Frontage Rd S, Lakeland, FL
33815, United States
Certified by McDonald's • Mar 01, 2026
(863) 603-0230
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.3
3,010 reviews
5 stars
1,005
4 stars
547
3 stars
509
2 stars
258
1 star
691
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported slow service, long wait times, and incorrect orders, leading to frustration.
Food Quality
There were numerous complaints about food being cold, improperly prepared, or unsanitary, with some customers expressing concerns about food safety.
Staff Attitude
Feedback indicated a mix of friendly and rude staff interactions, with some customers noting unprofessional behavior from employees.
Cleanliness
While some reviews praised the cleanliness of the restaurant, others reported dirty conditions, particularly in the bathrooms.
- AJAdam Jameson2 days ago5.0They still have a drink machine. Food runner was friendly. Food was hot. Thank you.
- RBRoberto BrasilFeb 18, 20265.0O local é excelente, mas a temperatura do ar condicionado é muito fria.
- MBMoney BossFeb 17, 20261.0Horrible experiences both times. First time I ordered- i was never given my drinks.. this time i ordered 2 mcchickens no mayo add cheese and pickles…. They added bacon and mayo… no lettuce, cheese, pickles, which is what i ordered!! Also i do not eat pork for religious and generational reasons. Ive attached photos. It was 2 meal deals but for some reason it shows weird in the app. I am truly glad i looked at everything before eating.. truly disgraceful. Total otd was $14.17
- NONinoshka Perez ortizFeb 7, 20261.0Went there at 2:16 in the morning to pick up a DoorDash the old lady at the drive thru was so rude I will never come back to this location
- DFDH fFeb 1, 20262.0Terrible service drive thru so messed up taking way too long. Bad bad servoce people working dont care. don't go late night they have terrible service
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's Lakeland on weekdays?
McDonald's in Lakeland is open 24 hours daily, including weekdays, with delivery available from 4:15 AM to 3:30 AM and drive-thru service from 5:00 AM to midnight.
Does McDonald's Lakeland have a drive-thru service?
Yes, McDonald's Lakeland offers drive-thru service every day from 5:00 AM to midnight.
Can I order McDonald's Lakeland food for delivery?
Yes, delivery is available daily between 4:15 AM and 3:30 AM via their online ordering platform.
What payment methods are accepted at McDonald's Lakeland?
McDonald's Lakeland accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa for payment.
What services does McDonald's Lakeland offer to customers?
Services include drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and WiFi access.
Where is McDonald's Lakeland located?
McDonald's Lakeland is located at 5325 Frontage Rd S, Lakeland, FL 33815, USA.
How can I order food from McDonald's Lakeland using a mobile app?
You can order using the McDonald's app available on the Apple App Store and Google Play Store, or via the provided quick links for mobile ordering.
Are there nearby public amenities like ATMs close to McDonald's Lakeland?
Yes, there are ATMs nearby including Suncoast Credit Union ATM, Bitcoin Depot ATM, and The Exchange Network ATM, which customers can use before or after visiting McDonald's.
What other dining options are close to McDonald's Lakeland?
Nearby dining options include Taco Bus, Subway, and Wendy's, offering customers a variety of food choices in the area.
Are there any hotels or accommodations near McDonald's Lakeland?
Yes, the Fairfield Inn & Suites by Marriott Lakeland Plant City and Fairfield Inn and Suites are nearby, ideal for customers who may be visiting or staying overnight in the area.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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- Legal business name
- Hours of operation
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- Official website