Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customer service experiences vary widely, with some praising friendly staff while others report rudeness and poor management.
Food Consistency
While many customers appreciate fresh and hot food, there are frequent complaints about incorrect orders and cold items.
Wait Times
Customers consistently report long wait times, both in the drive-thru and inside the restaurant, often leading to frustration.
Cleanliness
The cleanliness of the restaurant is noted positively by some, but there are also reports of unsanitary conditions and poor maintenance.
Order Accuracy
Many reviews highlight issues with order accuracy, including missing items and incorrect modifications.
AJ
Aj Jones
2 days ago
5.0
Case is a good worker and hard worker he was polite young man the whole time I was there
KF
Kamron Foley
4 days ago
1.0
The employee who goes by Maxine is very rude and unprofessional I’d like not to see her
HC
Henrietta Carroll
Feb 13, 2026
5.0
Excellent service, excellent food! Always fresh and hot!!! Great team work!!!.
Thanks for all you do, to be the BEST!!!.
JR
Jaime rivera
Feb 9, 2026
3.0
The food took forever, more than 20 minutes, to come out, and the only explanation was that the hamburger was pink in the middle. I almost laughed; this is McDonald's! To their surprise, I've cooked for like 20 years in a fast-paced restaurant. I know what kind of food McDonald's uses.
SS
Sky
Jan 27, 2026
5.0
I really wanted to shout out this McDonald’s for being a warm and welcoming place. This location never fails to make me smile and feel full. I ordered a burger, and it came out fresh and delicious! While I was eating this burger, I was working on my math homework and struggling. Soon, an employee named CASE noticed my frustration and walked over to help me. He explained my calculus in a very simple and easy to understand manner, which led me to getting a 100 on the test today. Not to mention he did a great job cleaning the interior and there wasn’t a single speck of dirt anywhere in sight! I want everyone to know how great he is at working at McDonalds, and I highly recommend that he gets a raise! He is going above and beyond to make the restaurant feel welcoming, and I’ve never met a better person who would be so kind to a complete stranger. Again, THANK YOU CASE!