McDonald's

3.2
1114 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2210 Hwy 540A, Lakeland, FL
33813, United States

Hours

Reviews

3.2
1,114 reviews
5 stars
347
4 stars
207
3 stars
175
2 stars
105
1 star
280

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers consistently reported extremely slow service, with long wait times and frequent order mistakes.

Food Freshness

Many reviews highlighted issues with food being cold, stale, or not prepared correctly.

Staff Attitude

Numerous customers noted unprofessional behavior from staff, including rudeness and lack of accountability.

Management Issues

Several reviews mentioned poor management practices, including inadequate training and lack of responsiveness to customer complaints.
  • WB
    Wendy Bayer
    3 days ago
    1.0
    Upon arrival ordering at the speaker lady asked using the app? You say yes and she won’t take the code then get to the window and try to use it and she says can’t use it???? Why did she ask if we were going to use it. Very rude raggedy Ann. This is the worst McDonald’s in Lakeland. Always something wrong. Foods stale, employees suck , shut it down and put a shake shack up!
  • SI
    Samuel Irizarry
    Dec 24, 2025
    1.0
    The service during lunch hours is horrible since you have to wait over 20 minutes even if you have a mobile order with the curbside pickup option selected. This has happened twice over several visits. The food quality is not great, even for a McDonald’s. I recommend avoiding altogether.
  • DD
    DeDe
    Dec 20, 2025
    1.0
    This must be thee worst McDs on the planet. This morning at 1040am, I went through the drive thru with minutes to spare on my way to work, just to get something to eat as I wouldn't be able to eat until 5pm. They have a HUGE sign near the drive thru- $5 Sausage Egg McMuffin value meal. The, I assume teenager with attitude, said that it's not what I can get for $5, the egg would be extra. I said, but the picture out here shows it with egg. She said she didn't care what the picture showed and that I could call corporate. I tried calling in to the restaurant several times: busy signals and then 1 ring answers and silence. So I will call corporate on Monday. I'll never go there again.
  • MM
    Mishayla Martinez
    Dec 19, 2025
    1.0
    This place is the worst the people there are just either stupid or purposely mess up your order.One time I ordered a burger and got home and there was no burger patty just bread and cheese.The next time I went there was in the morning time and I thought it would be better but I was wrong.I ordered 2 breakfast meals and didn’t recieve hash brown and I was supposed to get a sweet tea but the gave me iced black coffee instead.Like what the heck!This place is a joke!Never going to back!
  • JS
    Jan Sherwood
    Dec 13, 2025
    1.0
    Waited in line for 5 minutes, they didn't have coffee made. So here I sit waiting for the coffee. I had to drive up to the window since no one took order. Then she didn't know how to do a free coffee and a code. Then I ask for receipt and she said the machine had no ink to print one out...like really. At least she didn't slam the window in my face like the previous woman did, who was older and should have now better. I wish the owner would contact me....or maybe I should call corporate. This McDpnalfs is run so horribly, they need to know

Frequently Asked Questions About McDonald's

What are the general operating hours for McDonald's at 2210 Hwy 540A, Lakeland, FL?

McDonald's in Lakeland is open daily from 4:00 AM to 12:00 AM.

When is the drive-through service available at this McDonald's location?

The drive-through is open Monday through Saturday from 4:00 AM to 12:00 AM and Sunday from 5:00 AM to 12:00 AM.