Location.com logo
Brand Certified

McDonald's

3.3
(2184 reviews)

Business Details

2815 N US Hwy 98, Lakeland, FL
33805, United States
(863) 686-3917
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2815 N US Hwy 98, Lakeland, FL
33805, United States

Hours

Reviews

3.3
2,184 reviews
5 stars
732
4 stars
392
3 stars
359
2 stars
184
1 star
517

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported slow service, with many experiencing long wait times for their orders.

Food Quality

Numerous reviews highlighted issues with food quality, including cold items, incorrect orders, and poorly prepared items.

Customer Service

Feedback indicated a mix of experiences with staff, ranging from friendly and helpful to rude and unresponsive.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty tables and floors.
  • KP
    Kenil Patel
    2 days ago
    1.0
    This location is worst location ever , i love McDonald but not this location.
  • JC
    Justin Cupp
    Feb 20, 2026
    1.0
    Worst McDonald's in Lakeland maybe Florida! Employees are slow, rude, and incompetent. Pathetic
  • GT
    Gina Torres
    Feb 19, 2026
    1.0
    They prepare horrible coffee, I ordered an ice caramel coffee, the worst of one I've tried, it tasted like water, there was no ice, no caramel even though I put extra. How unpleasant to buy something to leave in a hurry and when you try it it's something you can't even take
  • MJ
    Mary Jefferson
    Jan 23, 2026
    3.0
    "I usually consider McDonald’s fries the best in fast food, but this location consistently misses the mark. After three separate visits, the results are always the same: overcooked, hard, and completely tasteless. It’s disappointing because they don't meet the standard quality of the brand. This isn't just a one-off; it’s a pattern that management needs to address. The quality of the fries is a huge part of the meal experience, and I hope someone takes notice and fixes the issue." One explanation would be that when I ask for hot fries or cook to order, they merely redrop the same fries. This would explained the hardness, the dryness, darkness and the lack of taste. Redropping the same fries could be the reason. This would cook out the flavor. After mentioning to the site manager he stated they do not redroup fries. But obviously something is wrong.
  • DK
    Dj kingz
    Jan 9, 2026
    1.0
    They gave me burned cookies hard as a rock all of them and I paid 7 bucks and I can’t go back right now and they don’t answer the phone

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: