Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers consistently reported slow service, with many experiencing long wait times for their orders.
Food Quality
Numerous reviews highlighted issues with food quality, including cold items, incorrect orders, and poorly prepared items.
Customer Service
Feedback indicated a mix of experiences with staff, ranging from friendly and helpful to rude and unresponsive.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty tables and floors.
KP
Kenil Patel
2 days ago
1.0
This location is worst location ever , i love McDonald but not this location.
JC
Justin Cupp
Feb 20, 2026
1.0
Worst McDonald's in Lakeland maybe Florida! Employees are slow, rude, and incompetent. Pathetic
GT
Gina Torres
Feb 19, 2026
1.0
They prepare horrible coffee, I ordered an ice caramel coffee, the worst of one I've tried, it tasted like water, there was no ice, no caramel even though I put extra. How unpleasant to buy something to leave in a hurry and when you try it it's something you can't even take
MJ
Mary Jefferson
Jan 23, 2026
3.0
"I usually consider McDonald’s fries the best in fast food, but this location consistently misses the mark. After three separate visits, the results are always the same: overcooked, hard, and completely tasteless. It’s disappointing because they don't meet the standard quality of the brand. This isn't just a one-off; it’s a pattern that management needs to address. The quality of the fries is a huge part of the meal experience, and I hope someone takes notice and fixes the issue."
One explanation would be that when I ask for hot fries or cook to order, they merely redrop the same fries. This would explained the hardness, the dryness, darkness and the lack of taste. Redropping the same fries could be the reason. This would cook out the flavor. After mentioning to the site manager he stated they do not redroup fries. But obviously something is wrong.
DK
Dj kingz
Jan 9, 2026
1.0
They gave me burned cookies hard as a rock all of them and I paid 7 bucks and I can’t go back right now and they don’t answer the phone