McDonald's

3.3
2175 reviews
Get DirectionsCallWebsite

Business Details

2815 N US Hwy 98, Lakeland, FL
33805, United States
(863) 686-3917
http://www.mcdonalds.com/
GoogleFacebookInstagramTwitter

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2815 N US Hwy 98, Lakeland, FL
33805, United States

Hours

Reviews

3.3
2,175 reviews
5 stars
729
4 stars
391
3 stars
358
2 stars
183
1 star
514

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers reported extremely slow service, with long wait times in both drive-thru and dine-in.

Food Quality

Numerous reviews mentioned cold food, incorrect orders, and overall poor food quality.

Customer Service

Feedback highlighted issues with rude staff and poor customer service experiences, although some employees received praise for their friendliness.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty tables and floors.
  • DK
    Dj kingz
    3 days ago
    1.0
    They gave me burned cookies hard as a rock all of them and I paid 7 bucks and I can’t go back right now and they don’t answer the phone
  • VR
    Valentina Requena
    Jan 2, 2026
    1.0
    Honestly… I wasn’t even going to share my experience because even if I contact them to at least apologize they don’t answer.. I ordered some burgers to take it and my fiancé went to pick them up… The Beef… WAS RAW. This is my second time going to the doctor because I can’t eat nothing without going straight to vomiting. Unfortunately I throw it on the trash before take a good picture but, I keep a part and I took the photo
  • DC
    Deahayla Clinton
    Dec 23, 2025
    1.0
    They was so nasty and they were just throwing my food together and. They was cussing and. They were nasty to me
  • KN
    Kaile Nichole
    Dec 22, 2025
    2.0
    We stopped here to grab chicken nuggets and fries. You would think for $24 we would atleast get the amount we ordered, however that was not the case. There were only two cars ahead of me, which for 6:30pm in a busy area I was surprised. Now I can see why. One of my sons' 6 piece nugget meals only had two nuggets. I would be ok if they were missing one... but FOUR?? They asked if we wanted sauce, but didnt put any in the bag, I had to ask for it again before pulling away. When I opened my bag, I saw that my medium fry was less than half way full. Considering all of the little brown bits, they looked like they had to scrape that much up to even get that instead of just making a new batch. There weren't even any napkins, surely McDonald's isnt hurting THAT bad?? The only reason reason they got two stars is because the employees werent rude on top of everything else. As ridiculous as prices are, this is disgusting. Do better.
  • MM
    Michael Mcintyre
    Dec 21, 2025
    1.0
    Bathrooms are locked and had to wait 30 minutes on drive thru when they were slow. Went in to go to the bathroom and they were locked and had to wait in a long line of angry customers to get in. Horrible, avoid!
Read more reviews on Google

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's in Lakeland, FL?

McDonald's in Lakeland, FL is open from 6:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 6:00 AM to 10:00 PM on Friday and Saturday.

What are the delivery hours for this McDonald's location?

Delivery is available from 6:00 AM to 10:30 PM Monday through Thursday and Sunday, and from 6:00 AM to 11:30 PM on Friday and Saturday.