McDonald's

3.3
2237 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1715 Bartow Road, Lakeland, FL
33801, United States

Hours

Reviews

3.3
2,237 reviews
5 stars
762
4 stars
370
3 stars
406
2 stars
202
1 star
497

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including long wait times, incorrect orders, and rude staff.

Food Quality

Mixed reviews on food quality; some praised fresh and hot items, while others complained about cold or improperly prepared food.

Management Problems

Feedback indicated poor management practices, with reports of disorganized staff and lack of accountability.

Customer Experience

Many customers expressed frustration with the overall experience, citing issues with order accuracy and staff attitudes.

Cleanliness Concerns

Several reviews mentioned unsanitary conditions, particularly in the bathrooms.
  • PD
    patricia davis
    Oct 28, 2025
    3.0
    Purchased a fish sandwich and the bun was hard like it had been in a warmer to long
  • ON
    Orlando Nieves
    Oct 26, 2025
    1.0
    Went there this morning order a a Mac fitter for breakfast it was missing the sausage on both if the person that prepped it was on drugs or still sleeping never seen nothing like it I tried to call numerous of time they don't pick up the phone tomorrow I will be calling corporate office this place is horrible
  • SC
    Susan Crouse
    Oct 22, 2025
    2.0
    It’s 1030 at night. I ordered my food online and paid for it and it’s 15 to 20 minutes later and I’m still sitting out the window And no one has waited on me and that was after I thought at the speaker over five minutes waiting for them to let me tell them that I have a mobile order
  • HD
    Howard Downard
    Oct 13, 2025
    5.0
    Like bartow great everything
  • AS
    Ashley Sisney
    Oct 3, 2025
    1.0
    This location is absolutely horrible every single time I’ve visited in the past two years either the employees literally just don’t care enough to get your full order/make it right or when your trying to get something corrected the manager who literally just stands there and barks orders (I’ve been inside while she’s there) is yelling at the poor worker trying to help you🤦🏼‍♀️ definitely prefer the 92 location and in comparison this McDonalds is raggedy😬

Frequently Asked Questions About McDonald's

What are the drive-thru hours at McDonald's on Bartow Road in Lakeland, FL?

The drive-thru is open daily from 5:00 AM to 1:00 AM.

Can I get delivery service from McDonald's at 1715 Bartow Road?

Yes, delivery service is available every day from 6:00 AM to 11:00 PM.