Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
2,151 reviews
5 stars
768
4 stars
390
3 stars
346
2 stars
207
1 star
440
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers consistently reported slow service, both in the drive-thru and inside the restaurant, with long wait times for orders.
Order Accuracy
Many reviews highlighted issues with incorrect or incomplete orders, leading to customer frustration.
Food Quality
Feedback indicated that food quality was often poor, with complaints about cold, soggy fries and incorrect items.
Staff Behavior
Several customers noted unprofessional behavior from staff and management, including rudeness and lack of customer service skills.
Cleanliness
The establishment was frequently described as dirty, with reports of unsanitary conditions and a lack of maintenance.
- ASAnthony S4 days ago1.0I have eaten at countless McDonald’s nationwide the food at this location is always decent, but today was the first time I’ve ever been denied sauce at the window—even when I had cash ready to pay for it. That’s wild. Never had that happen at any McDonald’s also pictured is a MEDIUM FRY straight out of the bag whoever was managing on 11/20/2025 was not on the qs and ps
- DHDavid Harrison6 days ago1.0Feel lucky if your order comes correct and warm. The dining area was dirty and most of the tables were in need of wiping down!
- KFKayden FisherNov 15, 20251.0They are extremely slow at everything that they do. I wanted to simple coffee through the drive-through and had to pull up at a reserve almost every time that I come to this McDonald’s, I have to pull into a reserved parking through the drive-through. Some people don’t have time to walk inside that’s the point of a fast food restaurant.
- TTTristan TyrpinNov 14, 20251.0DO NOT GO TO THIS MCDONALD'S AT NIGHT WITH A MOBILE ORDER. I SAT IN LINE FOR 20 MIN WITH THE SAME TWO CARS IN FRONT OF ME, THEN WHEN I EVENTUALLY GOT MY FOOD, IT WAS COLD. MEANING THEY MADE IT THEN LET IT SIT WHILE DOING NOTHING ELSE. DRIVE THRU TICKET TIMES OF 20+ MIN SHOULD BE BAD BUT NOT HERE. LAZY EMPLOYEES WITH EVEN LAZIER MANAGERS
- KAKeeleigh AmaniOct 26, 20251.0Worst McDonald’s by far…come here ofter bc its so close to my house n they seem to never have they stuff together they be all over the place. Everytime im in here waiting forever ill see 5-10 pple walk in complaining about sitting outside for 45 mins. Supposed to be fast food but they so worried about they ticket times they cant keep up with what orders they already made and what still needs to be made. Asked and payed for extra big mac sauce n they literally put 2 drops i wish i was joking. If someone gonna pay for something give them what they paid for. Corporate needs to shut that store down.
Frequently Asked Questions About McDonald's
What are the delivery hours for McDonald's at 1211 Ariana St, Lakeland, FL?
Delivery is available Monday to Thursday and Sunday from 6:00 AM to 11:30 PM, and on Friday and Saturday until 12:30 AM.
When is the drive-thru service open at this McDonald's location?
The drive-thru is open daily from 5:00 AM. It closes at midnight Sunday through Thursday, and stays open until 1:00 AM on Friday and Saturday.
Can I place an order for pickup or delivery using a mobile app at this McDonald's?
Yes, you can order using the McDonald's App available on both Apple App Store and Google Play, or through their online delivery link.
What payment options are accepted at this McDonald's?
Payments can be made via American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does this McDonald's offer WiFi and drive-thru services?
Yes, the location provides free WiFi and has a drive-thru service.
Where is McDonald's located in Lakeland, FL?
It is located at 1211 Ariana St, Lakeland, FL 33803, USA.
What are some nearby places I can visit before or after dining at McDonald's on Ariana St?
Nearby you can visit the Brownsville Revival Center if you're interested in religious sites, or grab a smoothie at Nicos Mangonadas. For hair services, My Touch Barber Shop is close by.
Are there other fast food or pizza places near this McDonald's?
Yes, Domino's Pizza is nearby, perfect if you're craving pizza after enjoying a meal here.
Are there grocery stores or supermarkets close to McDonald's on Ariana St?
Yes, Harveys Supermarket and Winn-Dixie are nearby for your grocery and pharmacy needs.
How can I earn rewards when ordering at this McDonald's?
You can join MyMcDonald's Rewards to earn points for free food. Details are available on their official rewards page.