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McDonald's

3.4
(2081 reviews)

Business Details

1211 Ariana St, Lakeland, FL
33803, United States
(863) 687-9631
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1211 Ariana St, Lakeland, FL
33803, United States

Hours

Reviews

3.4
2,081 reviews
5 stars
732
4 stars
370
3 stars
332
2 stars
206
1 star
441

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely slow service, with many waiting over 30 minutes for their orders.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, missing items, and poor food quality.

Staff Attitude

Feedback varied on staff professionalism, with some praising friendly service while others reported rudeness and unprofessional behavior.

Cleanliness

Several customers noted that the dining area and facilities were dirty, contributing to a negative experience.

Food Quality

Many reviews mentioned unsatisfactory food quality, including cold, soggy fries and poorly prepared items.
  • RK
    Robert kally
    Feb 23, 2026
    1.0
    The new fries at McDonald's Are Horrible. They took out the soft drinks. If I could give these guys no stars, that would be even better.
  • MB
    Michael Blankenship
    Feb 23, 2026
    5.0
    Clearly went through a management change and this is like the best McDonald's now. Friendly and takes their time to read requests and 100% accurate orders.
  • SM
    Sandra Miller
    Feb 20, 2026
    1.0
    I went through the drive through the evening and ordered two double cheeseburgers along with ither items. Got home and opened mine and the package said double cheeseburger but the were both dried up single burgers. I got back in the car and returned them and asked to speak to the manager. Her name tag said Alexis. She was very short and asked if I wanted a replacement or my money back. No apology and very unprofessional.
  • HD
    Henry Duncan
    Feb 17, 2026
    1.0
    I placed my order inside. It took over 45 minutes to get my mccrispy meal. There was hardly any one at the front counter. This was this worst service that I have ever gotten at a McDonald's. I will never go back and my family that were waiting with me will never go back either.
  • RS
    Robert Shalack
    Feb 15, 2026
    1.0
    Ordered drive-thru thru the app, had to wait about 7 minutes just to actually give the code as one of the drive-thru lines was down, then had to wait another 10 ish in the drive-thru waiting spot only to receive some of the greasiest nastiest fries I've ever had, along with the wrong sandwich making it completely inedible.

Frequently Asked Questions About McDonald's

What are the delivery hours for McDonald's at 1211 Ariana St, Lakeland, FL?

Delivery is available Monday to Thursday and Sunday from 6:00 AM to 11:30 PM, and on Friday and Saturday until 12:30 AM.

When is the drive-thru service open at this McDonald's location?

The drive-thru is open daily from 5:00 AM. It closes at midnight Sunday through Thursday, and stays open until 1:00 AM on Friday and Saturday.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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