Krispy Kreme

4.2
1217 reviews

About

Donut ShopCoffee ShopFast Food RestaurantDessert Shop
Stop by your nearest Krispy Kreme Doughnuts for all your favorite sweet treats. Experience the iconic Original Glazed® Doughnut hot off the line during hot light hours, a moment that's pure magic. Sundays bring Cinnamon Roll Sundays, a weekly tradition of sweet cinnamon-infused pastries. Our exciting and delicious collections celebrate seasons, holidays and flavors, ensuring there's always something new to indulge in. Don’t forget to get some of our all-new coffee worthy of our doughnut. Order online for pick up or delivery or come see us at Krispy Kreme Lakeland.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Krispy Kreme
3790 US Hwy 98 N, Lakeland, FL
33809, United States

Hours

Reviews

4.2
1,217 reviews
5 stars
836
4 stars
133
3 stars
59
2 stars
50
1 star
139

What are people saying?

AI-generated from recent customer reviews

Product Quality

Customers praised the freshness and taste of the donuts, especially when the hot sign was on, but some reported receiving cold or stale donuts.

Customer Service

Feedback on service was mixed; while many praised friendly and helpful staff, several reviews highlighted rude or inattentive employees.

Order Fulfillment

Multiple customers expressed frustration with incorrect or incomplete orders, including issues with special promotions and availability of specific donuts.

Cleanliness

The store was generally noted as clean, but some customers reported unsanitary conditions, such as flies near the donuts.

Speed of Service

While some customers appreciated quick service, others experienced long wait times or delays in receiving their orders.
  • RR
    Robbie
    2 days ago
    5.0
    Absolutely amazing! This new Krispy Kreme in Lakeland is on another level. They have the full production line inside, so you can watch the entire donut-making process from start to finish, it’s incredible to see! The quality is top-notch, the donuts are fresh, warm, and taste fantastic. In my opinion, this is the best Krispy Kreme experience I’ve had. Highly recommend stopping by!
  • MH
    Michael Hechler
    4 days ago
    5.0
    Service was great walked in placed my order and had it ready in less then 5min. great staff
  • RC
    Ruth Cole
    Nov 6, 2025
    3.0
    I have been going to a Krispy Kreme for over 50 years. I couldn't get a hot glaze. Couldn't get my favorite flavor, that I been getting from the beginning. Coffee wasn't drinkable. I guess that it is time to go to the other donut shop. Let me know when you decide to bring back the classic donuts. Will not go back
  • ML
    Madeline Lewis
    Oct 27, 2025
    1.0
    Cici was rude and unwelcoming. We were the only customers inside and so there was no excuse for such a horrible experience. I would not recommend going inside.
  • LR
    lismarie rivera
    Oct 17, 2025
    1.0
    Horrible service! I ordered some donuts online to pick up at 3:15pm, i arrive at 4:30pm. My order wasnt ready, and I ordered the halloween donuts but since they forgot to do my order, they ran out and I wasnt able to get the said halloween donuts. They never offered any type of assistance or any type of replacement for the donuts that they never gave me. I left without my ordered donuts, bad costumer service, and I was left uninformed and misled about the Halloween donuts.

Frequently Asked Questions About Krispy Kreme

What are the general opening hours of Krispy Kreme in Lakeland?

Krispy Kreme in Lakeland is open daily from 6:00 AM. On Monday through Thursday and Sunday, it closes at 10:00 PM. On Fridays and Saturdays, it stays open until 11:00 PM.

When is the drive-through at Krispy Kreme Lakeland open?

The drive-through is open from 6:00 AM to 10:00 PM Monday through Thursday and Sunday, and until 11:00 PM on Fridays and Saturdays.