Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 2641 S. Florida Ave in Lakeland is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Customers generally praised the burgers and fries, noting they are delicious and satisfying, though some mentioned issues with sogginess and inconsistency.
Pricing
Many reviews highlighted the high prices, with several customers expressing that the cost is too steep for the portion sizes and quality.
Service
The service received mixed reviews; while many customers appreciated the friendly and attentive staff, others reported issues with order accuracy and slow service.
Atmosphere
The dining environment was often described as cold and sometimes messy, detracting from the overall experience.
Management Issues
Several customers expressed dissatisfaction with management practices, particularly regarding staff training and customer service responsiveness.
AP
Anita Prati
Feb 21, 2026
1.0
This place lacks the ability to cook a good burger and getting orders correct. The last time I ordered two burgers with certain items on each one and they were both wrong. Tell me how you can get an order wrong when you’re looking at the order receipt that shows what goes on the burgers. Whoever made my burgers must not be able to read. Won’t be returning. Use to love five guys. Yall use to have great food.
CG
Code G
Feb 15, 2026
5.0
The only reason I gave it 4 stars for service is because you wind up waiting sometimes for your order to be fulfilled.
You can quickly get online and order your food without a problem
BUT
The great deal of their business comes from delivery service drivers who pick up orders.
Sometimes you we'll have to wait an extra 15 20 minutes for your food to be served because they're taking care of those online orders as they come in.
DC
Debby C
Feb 11, 2026
3.0
Love five guys, to expensive but we don't go often, food is always good, my biggest complaint at the Lakeland store on s Florida is it's ALWAYS TO DARN COLD IN THE LOBBY!! I had on 2 jackets and a wrap and i was still freezing. Let's put the heat on once in awhile.
EM
Elvis Munoz
Jan 17, 2026
5.0
Delicious burgers!!!! Awesome employees
CP
Cole Pierce
Jan 13, 2026
5.0
I only come to this location for Ms Francis! She's amazing & has great energy ⚡
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
How many restaurants does Five Guys have?
As of January 2026, we have more than 1,900 locations in over 24 countries!
Does Five Guys offer delivery?
Most North American locations offer delivery. The best way to find out if the location nearest to you offers delivery is to visit our website or download the app.
Additionally, we work with all major third-party delivery companies in the U.S., including DoorDash and Uber, so feel free to search for Five Guys through their platforms!
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Why does Five Guys have peanuts for free?
Serving peanuts for free began as a way for people to pass the time while they waited for us to cook up their meals (way back in the day, before smartphones). It was such a hit, and has become such a Five Guys tradition, that we keep our stores stocked with peanuts to this day.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Why is Five Guys switching from a fry cup to a fry bag?
We are switching to fry bags to ensure your fries stay fresher and as part of our larger commitment to the environment. The bags allow air to circulate better, so fries stay fresh during delivery and takeout. Same portions, same great fries – just smarter packaging that’s also better for the environment.
Does Five Guys at 2641 S. Florida Ave in Lakeland accept reservations?
No, Five Guys at this location does not accept reservations.
What are the operating hours for Five Guys Lakeland?
Five Guys Lakeland is open daily from 11:00 AM to 10:00 PM.
Does Five Guys offer delivery service?
Yes, Five Guys offers delivery every day from 11:00 AM to 9:30 PM. You can order online at https://order.fiveguys.com/location/southgate/menu.
Can I pick up my order in-store at Five Guys Lakeland?
Yes, in-store pickup is available at Five Guys Lakeland.
How customizable are the burgers and shakes at Five Guys?
Five Guys offers more than 250,000 ways to customize your burger and over 1,000 milkshake combinations to satisfy any craving.
What payment options are accepted at Five Guys Lakeland?
Five Guys accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Is the Five Guys location in Lakeland wheelchair accessible?
Yes, the Lakeland Five Guys offers wheelchair accessible entrance, parking, seating, and restrooms.
Where can I grab coffee near Five Guys Lakeland?
Starbucks is nearby, offering a great spot to grab coffee before or after your meal at Five Guys.
Is there a gym close to Five Guys at 2641 S. Florida Ave?
Yes, Snap Fitness gym is located near Five Guys, perfect for a workout before or after dining.
What shopping centers can I visit near Five Guys Lakeland?
Southgate Shopping Center is nearby, offering a variety of shops ideal for a quick trip alongside your visit to Five Guys.
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