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Dunkin'

3.6
(456 reviews)

Business Details

2060 Hwy 540A E, Lakeland, FL
33813, United States
(863) 940-3385
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Lakeland, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
2060 Hwy 540A E, Lakeland, FL
33813, United States

Hours

Reviews

3.6
456 reviews
5 stars
225
4 stars
70
3 stars
34
2 stars
22
1 star
105

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported long wait times, particularly in the drive-thru, with some experiencing waits of over 30 minutes.

Staff Attitude

While some customers praised individual staff members for their friendliness, many reviews highlighted poor customer service and rude behavior from certain employees.

Product Quality

Several customers noted issues with food quality, including stale or dry donuts and incorrect orders, leading to dissatisfaction.

Management Issues

Reviews indicated problems with management, including inadequate staffing and poor handling of customer complaints.

Inconsistency

The quality of food and service was described as hit or miss, with some visits resulting in great experiences while others were disappointing.
  • V2
    Venus 28
    Feb 18, 2026
    1.0
    Either they're out of stock of things by 2:00 p.m. or the donuts they have are extremely dry. Will try a different location which is a bummer since this one is convenient to get to
  • JT
    Janet Toporek
    Feb 7, 2026
    1.0
    This is the slowest Duncan donuts I have ever been to. The management sucks if they can't figure out how to get food to customers quicker than a half hour. Need to just close it down or hire a new staff
  • SH
    Shenee Huntley
    Feb 5, 2026
    5.0
    I placed a mobile order today, and everything was amazing! Even though they were busy, my wait time wasn’t long, and Jayson was very nice and pleasant.
  • NC
    Nicole Cordano
    Jan 25, 2026
    1.0
    Waited in line for an HOUR. When I finally got my food, the bagel was cold and the hash browns were still half frozen. This isn’t the first time I’ve waited a ridiculously long time at this dunkin location.
  • JJ
    j87
    Jan 25, 2026
    2.0
    they’re taking tips now, if you want to avoid giving them tips i recommend getting the app and ordering online, no tip included. there’s no need to be giving out tips for a shot of espresso.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Lakeland, FL?

Dunkin' in Lakeland, FL is open from 4:00 AM to 9:00 PM Monday through Saturday, and from 6:00 AM to 9:00 PM on Sundays.

Does this Dunkin' location offer drive-thru service?

Yes, this Dunkin' location features a drive-thru for your convenience.

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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