Dunkin'

Reviews

• AW

  ava wilson

  Nov 7, 2025
  1.0
  Been coming to this dunkin ever since it was built. Hire more people. for the last few months it's taken more than 30 minutes for me to get 1 drink. today I waited 30 minutes in line, left, and went inside. the people in line said they had been waiting for over 20 minutes. and yes I can see inside there are only 2-3 people working at all times during the day. I refuse to blame the ones who are working there, because it's not their fault. I was recently unemployed and applied at this particular dunkin well over 5 times. they have hiring signs but obviously arnt hiring. If you guys don't want more help or don't want to hire than you should probably shut down the store. this is absolutely ridiculous and i am NOT the only customer who feels this way.
• JD

  Julia D

  Nov 7, 2025
  1.0
  I am no longer coming to this Dunkin location which I don't love because it is a convenient location. Look at other recent reviews as they reflect the primary issue going on. I have repeatedly had issues going inside to grab a pickup order and it does not need to be this way. You can not just go in and grab your pickup order, they have everything facing towards them so you must ask someone (when available during a busy morning) for your order. I literally pointed to a coffee I could not reach and said I think it was mine and the lady simply said no. Guess who she was handing that same coffee to shortly after? Me. It was my coffee. They have you standing there for an order that is already made because they do not want customers to grab their own things. I think this would be fine if they actually were on top of handing people their orders, but they are not.
• GG

  Gabe

  Nov 4, 2025
  1.0
  20min drive thru wait time with 4 cars ahead is UNREAL. This has happened so many times I’m just done now. I’ve woken up earlier to get coffee before work but 20min wait time MULTIPLE times?? You all need to tell your team this is not a normal restaurant this is a FAST FOOD RESTAURANT.
• JW

  Jeremy Walker

  Oct 31, 2025
  1.0
  Extremely slow drive thru consistently.
• SB

  Samantha Brown

  Oct 12, 2025
  1.0
  Ordered a mobile order and we couldn’t find it. We asked the older woman who was “running” the order area and she legitimately screamed at us. Like jarring the entire restaurant yelled. We continued to wait and asked a young lady with red under her hair (again we couldn’t get anyone names) who brought food up and she only said “she has it” pointing at the older woman and walked away. We ended up getting in the car and trying it through the drive thru. We waited over 30 minutes for it and ended up just leaving. Now I am trying to battle to get my money back since it was prepaid for. Terrible service. Worth the 5 minute drive to go to the Bartow location where they are way friendlier.

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