Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Lakeland, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
4.0
981 reviews
5 stars
529
4 stars
185
3 stars
103
2 stars
52
1 star
112
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praise friendly staff, others report rude behavior and poor service.
Order Accuracy
Many customers express frustration with incorrect orders and inconsistent quality, leading to dissatisfaction.
Cleanliness
Several reviews mention cleanliness issues, particularly with food presentation and the overall environment.
Speed of Service
Customers frequently comment on long wait times, especially during peak hours, impacting their overall experience.
Product Quality
There are complaints about the quality of food and drinks, including stale donuts and poorly made coffee.
- MDMadame DeeOct 30, 20255.0Pretty Darn Fast!!!
- HHHeatherOct 22, 20255.0The entire team at this coffee shop is absolutely wonderful! Every time I visit, the staff greets me with kindness and genuine care. As someone with dietary restrictions, I truly appreciate how attentive they are to getting my order just right—every single time. Their thoughtfulness and consistency make this place more than just a coffee shop; it feels like a welcoming little haven. Thank you to EVERYONE on the team for making my visits so special! ☕💛 also they all deserve a raise 💕
- DDDestiny DetwilerOct 6, 20251.0Will not be back to this location! The employees tonight were rude! Didn’t greet at the speaker, just a rude “how can I help you” sounding like you are inconveniencing her! Then get to the window and she seems to have an attitude and doesn’t have ANY customer service manners or even speak. All to get my order and half way home to realize I’m missing half my order of munchkins. So I go back and pull to the window, explain what I ordered and missing & the girl was even more rude. I said Thank you both times at the window & got nothing at all out of her! Customer service skills go long way!
- JRJessi RobertsSep 16, 20252.0Ordered a bagel with strawberry cream cheese and did not get that. It was sloppy and did not have strawberry cream cheese in it.
- RPRoberto PonceAug 16, 20255.0Always enjoy the good coffee and sandwich.Great customer service.
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' in Lakeland, FL?
Dunkin' in Lakeland, FL is open daily from 5:00 AM to 10:00 PM.
Does this Dunkin' location offer delivery and curbside pickup?
Yes, this Dunkin' location offers delivery service and curbside pickup.
What special holiday drinks does Dunkin' offer this season?
This holiday season, Dunkin' offers the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and a Berry Sangria Refresher.
How can I order ahead from this Dunkin' location?
You can order ahead using the Dunkin' mobile app available on Apple and Android devices or order online via their ordering link.
What types of meals does Dunkin' serve?
Dunkin' serves breakfast, lunch, and brunch meals.
Does this Dunkin' have a drive-thru and free Wi-Fi?
Yes, this Dunkin' location features a drive-thru and offers free Wi-Fi to customers.
What are some nearby places I can visit after grabbing a coffee at Dunkin'?
Nearby places include Little Caesars Pizza and Baskin-Robbins, where you can enjoy pizza or ice cream after your coffee stop.
Are there nearby insurance agencies in the area around Dunkin'?
Yes, Nationwide Mutual Insurance Company and Garland Insurance are nearby, in case you need insurance services after your visit.
Can I find beauty and spa services near the Dunkin' location?
Yes, The Facial Fairy and Blondies Hair Salon Inc. offer beauty and spa services nearby Dunkin'.
What are the payment options available at this Dunkin' location?
This Dunkin' accepts debit and credit card payments.