Location.com logo
Brand Certified

Dunkin'

4.0
(939 reviews)

Business Details

(863) 853-3005
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Lakeland, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
5614 US Highway 98 N, Lakeland, FL
33809, United States

Hours

Reviews

4.0
939 reviews
5 stars
499
4 stars
177
3 stars
104
2 stars
50
1 star
109

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor and rude service, particularly during morning shifts, leading to dissatisfaction.

Order Accuracy

Frequent complaints about incorrect orders and missing items, indicating a lack of attention to detail.

Food Quality

Several reviews mentioned stale or poorly prepared food items, including donuts and sandwiches.

Speed of Service

While some customers praised quick service, many others experienced long wait times, especially in the drive-thru.

Cleanliness

Concerns were raised about cleanliness, particularly regarding food safety and the presence of flies.
  • BB
    Brandon
    Feb 21, 2026
    1.0
    Stood in line for 15 mins my buddy finally asked if they where open he was answered with a smirk "yeah" and his order was taken I then stood another 5 mins and was not acknowledged i then proceeded to get in my car and go thru drive thru and was served in 2 mins this establishment is poorly ran all customers matter not just the drive thru counter
  • LA
    Latichie Albritton
    Feb 16, 2026
    3.0
    The munchkin were dry. Especially the Valentine's ones. Chocolate with sprinkles. The Strawberry Valentine's drink was gross. I had to add Sprite to it. The cream separated from the water base. It got thrown away. Not a lot to choose from in donuts. The staff friendly and helpful.
  • SF
    Shaun F.
    Feb 16, 2026
    3.0
    I’ll up my rating a star when they utilize the “dark mode” on the menu at night.
  • PU
    papprazzi USA
    Feb 14, 2026
    4.0
    Everything is always good, but why ask for a tip at drive thru???
  • EM
    Evangeline M
    Feb 8, 2026
    3.0
    This is the second time I have ordered a breakfast sandwich that is almost 6 dollars, and this is what I get. You can’t even throw in two more tiny pieces of bacon? I will continue to go to the other Dunkin in town because at least they give you what you pay for.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Lakeland, FL?

Dunkin' in Lakeland, FL is open daily from 5:00 AM to 10:00 PM.

Does this Dunkin' location offer delivery and curbside pickup?

Yes, this Dunkin' location offers delivery service and curbside pickup.

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: