Business Details
About
Ice Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic frozen treat chain.
Details
- Drive-throughAvailable
Location
Hours
Reviews
4.1
175 reviews
5 stars
109
4 stars
30
3 stars
7
2 stars
6
1 star
23
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on staff friendliness is mixed; some customers report excellent service while others describe rude or unhelpful interactions.
Product Quality
Several customers expressed disappointment with incorrect orders and poor quality of items like blizzards and cakes.
Cleanliness
The establishment is generally noted for being clean, although some reviews mention tables needing attention.
Speed of Service
Service speed is inconsistent; some customers report fast service while others mention long wait times, especially in the drive-thru.
Menu Clarity
Customers have noted confusion regarding menu items and availability, particularly concerning advertised products that are not offered.
- DBDQ BartowOct 5, 20255.0Dairy Queen (Treat) highland city town center Publix Plaza open 7days a week 12pm to 10pm
- AGalondra gAug 19, 20251.0first of all, please have ur customer service on point. i politely asked can i look at the menu before ordering. never been here before but homegirl huffed bc we were taking the couple mins i asked for. please be kind.
- MMMayhaanAug 9, 20255.0Shlok helped pick some good ice cream great place and lovely Ice cream would recommend
- JGJoe GalantiAug 7, 20255.0The girls took care of us with ease. We were a large group and all orders came out correct. Great job all!!
- MMMark MulpaganoAug 6, 20252.0Staff not friendly. Wouldn’t even crack a smile. Not inviting atmosphere. With all the competition Out there I’ll go somewhere else in the future. Customer service is key to repeat visits! Now serving orange julius I asked and they said they don’t have them. Remove the signs then.
Frequently Asked Questions About Dairy Queen (Treat)
What types of treats does Dairy Queen (Treat) in Lakeland offer?
Dairy Queen (Treat) specializes in soft-serve ice cream, signature shakes, Blizzard® treats, and frozen novelties.
What are the operating hours of Dairy Queen (Treat) throughout the week?
Dairy Queen (Treat) is open daily from 11:00 AM to 10:00 PM.
Does Dairy Queen (Treat) have facilities suitable for families with children?
Yes, the location offers booster seats, high chairs, outdoor seating, a restroom, and is wheelchair accessible, making it family-friendly and good for kids.
Is there a drive-thru option available at Dairy Queen (Treat)?
Yes, this Dairy Queen location has a drive-thru for convenient service.
Can I order birthday cakes or custom ice cream cakes at Dairy Queen (Treat)?
Yes, Dairy Queen (Treat) offers ice cream cakes, which can be ordered through DQcakes.com.
Where is Dairy Queen (Treat) located?
It is located at 5239 US Highway 98 S, Lakeland, FL 33812, USA.
How can I find current promotions or special offers at Dairy Queen (Treat)?
You can see the latest promotions by visiting their promotions page at https://www.dairyqueen.com/us-en/Promotions-US/.
What nearby dining options are available around Dairy Queen (Treat)?
Nearby restaurants include Palace Pizza Highland City, Hibachi Express (Japanese cuisine), Highland City Diner, Bamboo Wok (Chinese cuisine), ZENSHI Handcrafted Sushi, and Subway, providing a variety of dining choices.
Are there any nearby shopping and essential services close to Dairy Queen (Treat)?
Yes, nearby you can find Highland City Town Center for shopping, Publix Super Market for groceries, NBT Liquors, Western Union for money transfers, and a United States Postal Service post office.
What fitness and wellness options are nearby Dairy Queen (Treat) for customers interested in a healthy lifestyle?
Close to Dairy Queen, customers can visit iLoveKickboxing - Lakeland for kickboxing classes, Love Chiropractic Center for chiropractic and holistic services, Great Clips for hair care, Lee Spa and Nails for beauty treatments, and Highland Dental Clinic for dental care.