Mixed reviews on customer service; some praised friendly staff while others reported rudeness and lack of attentiveness.
Product Quality
Inconsistency in product quality noted; several customers received incorrect or poorly made items.
Cleanliness
Generally clean establishment, but some reviews mentioned tables needing attention.
Speed of Service
Service speed is inconsistent; some customers experienced slow service, especially during busy times.
Menu Clarity
Confusion regarding menu items and availability, with some customers frustrated by misleading advertising.
MB
Mike B
Dec 26, 2025
5.0
The ladies working there are super nice, polite and they are fast. Our order was done before we could sit. Great service with a smile
VD
violetta d
Dec 21, 2025
1.0
Horrible- I loved Dairy Queen until I went to this one. They put closer to zero ingredients. I ordered hot fudge brownie- no fudge a half broken brownie with tons of vanilla serving. And there are multiple instances that I have faced like this before as well at this location
DB
DQ Bartow
Oct 5, 2025
5.0
Dairy Queen (Treat) highland city town center Publix Plaza open 7days a week 12pm to 10pm
AG
alondra g
Aug 19, 2025
1.0
first of all, please have ur customer service on point. i politely asked can i look at the menu before ordering. never been here before but homegirl huffed bc we were taking the couple mins i asked for. please be kind.
MM
Mayhaan
Aug 9, 2025
5.0
Shlok helped pick some good ice cream great place and lovely Ice cream would recommend
Frequently Asked Questions About Dairy Queen (Treat)
What types of treats does Dairy Queen (Treat) in Lakeland offer?
Dairy Queen (Treat) specializes in soft-serve ice cream, signature shakes, Blizzard® treats, and frozen novelties.
What are the operating hours of Dairy Queen (Treat) throughout the week?
Dairy Queen (Treat) is open daily from 11:00 AM to 10:00 PM.
Does Dairy Queen (Treat) have facilities suitable for families with children?
Yes, the location offers booster seats, high chairs, outdoor seating, a restroom, and is wheelchair accessible, making it family-friendly and good for kids.
Is there a drive-thru option available at Dairy Queen (Treat)?
Yes, this Dairy Queen location has a drive-thru for convenient service.
Can I order birthday cakes or custom ice cream cakes at Dairy Queen (Treat)?
Yes, Dairy Queen (Treat) offers ice cream cakes, which can be ordered through DQcakes.com.
Where is Dairy Queen (Treat) located?
It is located at 5239 US Highway 98 S, Lakeland, FL 33812, USA.
How can I find current promotions or special offers at Dairy Queen (Treat)?
You can see the latest promotions by visiting their promotions page at https://www.dairyqueen.com/us-en/Promotions-US/.
What nearby dining options are available around Dairy Queen (Treat)?
Nearby restaurants include Palace Pizza Highland City, Hibachi Express (Japanese cuisine), Highland City Diner, Bamboo Wok (Chinese cuisine), ZENSHI Handcrafted Sushi, and Subway, providing a variety of dining choices.
Are there any nearby shopping and essential services close to Dairy Queen (Treat)?
Yes, nearby you can find Highland City Town Center for shopping, Publix Super Market for groceries, NBT Liquors, Western Union for money transfers, and a United States Postal Service post office.
What fitness and wellness options are nearby Dairy Queen (Treat) for customers interested in a healthy lifestyle?
Close to Dairy Queen, customers can visit iLoveKickboxing - Lakeland for kickboxing classes, Love Chiropractic Center for chiropractic and holistic services, Great Clips for hair care, Lee Spa and Nails for beauty treatments, and Highland Dental Clinic for dental care.