Brand Certified
Chipotle Mexican Grill
3.4(1405 reviews)
Certified by Chipotle Mexican Grill • Mar 01, 2026
Business Details
4204 US Hwy 98 N, Lakeland, FL
33809, United States
Certified by Chipotle Mexican Grill • Mar 01, 2026
(863) 858-6231
Certified by Chipotle Mexican Grill • Mar 01, 2026
https://locations.chipotle.com/fl/lakeland/4204-us-hwy-98-n?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=2448
Certified by Chipotle Mexican Grill • Mar 01, 2026
About
Certified by Chipotle Mexican Grill • Mar 01, 2026
Mexican Restaurant
Chipotle is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Certified by Chipotle Mexican Grill • Mar 01, 2026
Hours
Certified by Chipotle Mexican Grill • Mar 01, 2026
Reviews
3.4
1,405 reviews
5 stars
617
4 stars
216
3 stars
90
2 stars
84
1 star
398
What are people saying?
AI-generated from recent customer reviews
Food Quality
Numerous customers reported issues with food quality, including food poisoning, uncooked rice, and finding foreign objects in their meals.
Customer Service
Many reviews highlighted poor customer service, including rude staff, lack of accountability, and unhelpful responses to complaints.
Cleanliness
Several customers noted that the restaurant's cleanliness has declined, with dirty tables and unsanitary conditions reported.
Portion Sizes
Customers expressed dissatisfaction with portion sizes, stating that they were often small and inconsistent.
Availability of Items
Frequent complaints about being out of key menu items, especially during operating hours, were noted.
- RWR Waleca1 day ago1.003/02/2026 I picked up my online order exactly at the 10:50 am pick up time. My food was 95 % cold.I had a cold lunch which I paid over 20.00 dollars for. Giving feedback on the Chipotle App is cold and impersonal. I was given the choice to say the food was cold and nothing else. I got the impression the company does not really care my lunch was cold.
- DADerek ApgarFeb 24, 20261.0Portions have shrunk dramatically, while prices keep going up.
- CFCricket FowlerFeb 19, 20261.0Found a piece of plastic in my bowl, found it half way through since it was on one side of the bowl. No accountability or nothing from this location, plus they had a new girl who just skimps out on everything to a point where you have to tell her how much to put. Really a shame what chipotle has come.
- KRKyle RomeroFeb 5, 20261.0I came here last night and got FOOD POISONING from eating a burrito. I thought I saw the counter they were making my wrap on was dirty but I figured I was making it up. Nope, I was right. I'm calling out work now and missing hours. Never trusting Chipotle again
- KCkrystal cooperFeb 5, 20263.0The fact that I cant get ahold of an actual person is unreal. There was a guy adamantly asking for money outside this location as I was leaving and theres no way for me to contact anyone unless I get out of my car and go back in the store in which I would be confronted with this guy again
Brand Certified Facts from Chipotle Mexican Grill
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Certified March 01, 2026Yext Knowledge Graph
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