Chipotle Mexican Grill

3.4
1383 reviews
Order tacos, burritos, salads, bowls and more at Chipotle Mexican Grill. Order online for pick up or delivery and join our rewards program today.

About

Mexican Restaurant
Chipotle North Lakeland is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
4204 US Hwy 98 N, Lakeland, FL
33809, United States

Hours

Reviews

3.4
1,383 reviews
5 stars
610
4 stars
215
3 stars
88
2 stars
82
1 star
388

What are people saying?

AI-generated from recent customer reviews

Food Quality

Numerous customers reported issues with food quality, including stale ingredients, overly salty dishes, and contamination concerns.

Service Issues

Many reviews highlighted poor customer service, including rude staff, incorrect orders, and lack of communication.

Stock Availability

Customers frequently noted that the location was out of key menu items, often hours before closing, leading to frustration.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and bathrooms.

Portion Sizes

Many customers expressed dissatisfaction with small portion sizes, feeling they did not receive value for their money.
  • YY
    Yasmine Rodriguez (YaYa)
    5 days ago
    1.0
    DO NOT EAT HERE. I havent been up to making this post but to make sure others dont go through what I went through, it's necessary. I ordered here Veterans day have been severely ill since and I am pregnant. I am Going on day 5 and still no relief and I know it was from the food it tasted off plus they gave me the wrong order. It was supposed to be a steak burrito and turned out to be chicken - it must have been cross-contaminated or who knows what but I know it was from that chicken. Look at the reviews, I am not the only one who experienced issues from this place! This location needs to shut down or manager needs to do something because the fact it affected my health or any others thats a HUGE ISSUE!!!!!
  • KB
    Koren Bisson
    Nov 14, 2025
    1.0
    I’m extremely disappointed with my order today. I specifically asked NO cheese because I’m allergic, and the bowl I picked up was full of cheese. I drove 30 minutes to pick up my food, and now I can’t even eat it. This isn’t a small mistake — it’s a health issue, and it shows a lack of attention to customer requests. I rely on Chipotle for quick meals during my workday, but this experience left me without lunch and wasted my time. I hope the team takes allergies seriously and double-checks orders moving forward.
  • JS
    Jordan Suggs
    Nov 2, 2025
    1.0
    1/1/25 around 4:30 pm I came in and got my online order. As I came in to pick it up I did not catch her name correctly but it is something like “Ari” or “aria” was grabbing a handful of food and shoveling it in her mouth with gloves on and then proceeded to not change her gloves and ask me “what I wanted” with food in her mouth smacking.. I spoke to a “manager” tall blonde or ginger dude is a joke he then went to her and said “oh that lady over there said you were eating with gloves on” and then they both laughed about it like it was a joke. THAT IS DISGUSTING. This chipotle is the most ran down place I have been to in a while all because of the staff.
  • NK
    navya kal
    Nov 2, 2025
    1.0
    I went last night on a way back from a road trip, got food poisoning the next day because the rice was uncooked! When you were eating it you could feel the crunch of the rice and they were out of most things. Don’t recommend at all as it cost us a very unpleasant day.
  • JS
    Jasmine Spengler
    Oct 9, 2025
    1.0
    I’ve always gone to chipotle and I’ve never been to a location like this… I am a local and I would say 9 out of 10 times this location has been out of something if not 2 or 3 items. They are always out of pico, sour cream, and cheese. But their to go items are always fully stocked and the first time I asked if I could have a little pico from the to go table, the girl just kept saying no regardless of what I asked and never explained anything. It was really weird. Tonight they were out of cheese and the girl skinny light skin girl wiped up old cheese, squeezed it, and threw it in my bowl. I was in the car reading reviews because I was just so appalled when I read a lot of people get over charged. I decided to check my receipt why not and SHE CHARGED ME FOR EXTRA CHICKEN. This chipotle is scamming for real. Or they employ total airheads. My husband got a burrito and it was so disgusting there was literally globs of different crap for different bites and there was HAIR IN IT. The food sucks, the customer service sucks, everything sucks. We made a family decision to go to Moes from now on lol

Frequently Asked Questions About Chipotle Mexican Grill

What types of food can I expect at Chipotle Mexican Grill in North Lakeland?

Chipotle offers customizable Mexican-style dishes including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients and no artificial additives.

What are the operating hours of the Chipotle Mexican Grill at 4204 US Hwy 98 N, Lakeland?

The restaurant is open daily from 10:45 AM to 11:00 PM.