Chipotle Mexican Grill

3.4
1394 reviews
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About

Mexican Restaurant
Chipotle North Lakeland is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
4204 US Hwy 98 N, Lakeland, FL
33809, United States

Hours

Reviews

3.4
1,394 reviews
5 stars
612
4 stars
215
3 stars
88
2 stars
84
1 star
395

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional staff, with many customers feeling unwelcome and ignored.

Food Quality

Several customers reported issues with food quality, including incorrect orders, stale ingredients, and even health concerns like food poisoning.

Availability of Items

Many customers expressed frustration over the location frequently being out of key ingredients, often hours before closing.

Cleanliness

Multiple reviews mentioned unsanitary conditions in the restaurant, including dirty tables and improper food handling.

Order Accuracy

A significant number of customers reported receiving incorrect orders, with issues in portion sizes and missing items.
  • FW
    Faith Wolnomiejski
    Jan 2, 2026
    1.0
    Went in to get a bowl and the Barbacola was full of green peppers I do not like them ask her if she could get it from take out one she said it probably is worst. I asked her to pick them out and she was so rude about it. I asked for double meat and she said she did but did not it was the normal amount. So I just left and went somewhere else that wanted my business. So sad and disappointing.
  • EM
    Eyad Mohamed
    Dec 28, 2025
    1.0
    The dark skin girl who puts the portions is so rude when i request something to put it in the bowl from her!!!!!
  • JD
    John Day
    Dec 14, 2025
    1.0
    Went in a couple hours B4 closing tonight. Very disappointed that they were out of a lot of selections. No tomatos, no veggies, and no cheese. Seems I should expect to get the same selections as any other time of the day! 10 ppl. Working in there no line, 1 girl serving, few ppl back up behind us waiting on her solo act to get to us. Nice night to sit outside, but staff had already closed it down, chairs all stacked. I felt like everyone working there was over being there and wanted to close up at 9, instead of 11??? Poorly run location, food was lacking cause of the lack of selections Disappointed they are one of my favorite places to eat. Missed it tonight. Bad service, questionable food.
  • BS
    Bailey Smith
    Dec 9, 2025
    1.0
    Very rude employees absolutely no customer service between them all engaging with each other and not the customers and me asking a question and getting attitude back . I’m sure there’s plenty of other people in Lakeland who would be happy to have a job that pays their bills . Also chipotle needs more toppings
  • ZZ
    Zekci
    Dec 7, 2025
    2.0
    I’ve ordered from this chipotle many times, almost every time I come in I feel unwelcome. I’ve ordered pickup and nearly every order was incorrect or not proportionate. The workers making the food rush you and make you feel like it’s a chore to make your order. As someone who works in the food industry I understand how frustrating it can be at times. But feeling like the workers have an attitude almost every time I come in is beyond annoying.

Frequently Asked Questions About Chipotle Mexican Grill

What types of food can I expect at Chipotle Mexican Grill in North Lakeland?

Chipotle offers customizable Mexican-style dishes including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients and no artificial additives.

What are the operating hours of the Chipotle Mexican Grill at 4204 US Hwy 98 N, Lakeland?

The restaurant is open daily from 10:45 AM to 11:00 PM.