Business Details
About
Mexican Restaurant
Chipotle South Lakeland is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.5
2,068 reviews
5 stars
843
4 stars
400
3 stars
185
2 stars
143
1 star
497
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Multiple customers reported that the restaurant was consistently dirty, with unclean tables and floors.
Customer Service
Many reviews highlighted rude and unprofessional staff, with several customers feeling disrespected during their interactions.
Food Quality
There were numerous complaints about inconsistent food quality, including undercooked rice, overcooked chicken, and missing ingredients in orders.
Order Accuracy
Customers frequently experienced issues with incomplete or incorrect orders, especially with online and pickup orders.
Portion Sizes
Several reviews mentioned that portion sizes were smaller than expected, leading to dissatisfaction with the value for money.
- JGJuan GarzaNov 17, 20255.0I picked up a DoorDash here and Kenzie (I apologize if I butchered the name) was EXCELLENT with her crowd control skills and prioritization with the orders. It was very busy with at least 10 people waiting in both pickup and order-here lines and she kept going back and forth from the register to help with packaging. Proud of the service I received today.
- CHCassandra HyattNov 13, 20252.0This was not a great or favorable experience. The bowl was messy and frankly to pay $12 for such a insufficient product was the worse. I could count on the pieces of cheese and lettuce. Ridiculous. Customer service of food prepare was lacking... And that's me being nice. The cashier was nicer. So there's that.
- HSHaddon ShelnutNov 10, 20251.0A spider crawled out my bowl, so i essentially wasted $14 and disappointed lack of attention given.
- PGPatrick GoldbergNov 6, 20251.0They charged me for double steak I made zero mention of wanting any more meat than the normal portion I paid before I realized they had added the charge and the guy behind the counter kind of just said yep that's double meat and shrugged when I tried to say something about it
- LOLauren OsborneNov 5, 20255.0Came here for a quick bite to eat after my kids ran in a sports competition. It just happened to be Halloween night, October 31st, 2025 and the line was pretty much out the door but they had a lot of people working behind the counter and the line moved incredibly quick. Our order was 100% correct with no issues regarding the quality of food, it was delicious!
Frequently Asked Questions About Chipotle Mexican Grill
What type of cuisine does Chipotle Mexican Grill in South Lakeland offer?
Chipotle offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads with responsibly sourced ingredients following their Food with Integrity principles.
What are the operating hours for Chipotle Mexican Grill at 3434 S Florida Ave, Lakeland?
The restaurant is open every day from 10:45 AM until midnight (11:59 PM).
Does Chipotle Mexican Grill South Lakeland offer delivery and pickup services?
Yes, they provide both in-store pickup and delivery options.
How can I order food online from Chipotle South Lakeland?
You can order online through their official website or via their app available on the Apple App Store with quick links provided.
Where is Chipotle Mexican Grill located in Lakeland?
It is located at 3434 S Florida Ave, Polk, Lakeland, FL 33803, right next to the Verizon Store.
What nearby places could I visit before or after dining at Chipotle South Lakeland?
Nearby you can visit Verizon for mobile services, Aspen Dental for dental care, or Holiday Inn Express & Suites Lakeland South if you're staying overnight.
Are there other dining options near Chipotle Mexican Grill in South Lakeland?
Yes, nearby dining options include Hooters for American cuisine, NASCAR Refuel Tenders and Burgers, Pardon My Cheesesteak, and IHOP for breakfast and brunch.
Does Chipotle South Lakeland accept credit cards and offer catering services?
Yes, they accept credit cards and provide catering services for events.
Is Chipotle South Lakeland LGBTQ+ friendly?
Yes, the location welcomes LGBTQ+ customers.
How can I connect with Chipotle Mexican Grill South Lakeland on social media?
You can follow them on Facebook at ChipotleSouthLakeland, Instagram at chipotle, Twitter at ChipotleTweets, Pinterest, YouTube, and LinkedIn.