Business Details
About
Mexican Restaurant
Chipotle South Lakeland is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.4
2,082 reviews
5 stars
844
4 stars
401
3 stars
185
2 stars
145
1 star
507
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Multiple reviews highlighted unsanitary conditions, including dirty tables and floors, and concerns about food safety.
Customer Service
Numerous customers reported rude and unprofessional staff, with complaints about poor communication and lack of attention to customer needs.
Food Quality
Several reviews mentioned inconsistent food quality, including overcooked or undercooked items, and issues with portion sizes.
Order Accuracy
Frequent complaints about incorrect orders, missing items, and skimped portions, particularly with online orders.
- MMMack mart4 days ago1.0So freaking rude here. Just walked out and and employees have absolutely no customer service skills. Its not hard to be nice. Get it together.
- NPNatalia PenaJan 5, 20262.0would rather drive a few more minutes to another chipotle. good food but portions are too small , workers move way to fast i understand the rush but it’s also good to take care of all customers properly . & the outside was a little trashed .
- CSChristine SheltonDec 30, 20251.0The pace of work is excessively fast. Please slow down. It is difficult to communicate my preferences, such as requesting sour cream in a cup, due to the rapid movement. While I dislike sour cream on my food, I am unable to express this preference before the food is served. Additionally, I find the chipotle to be subpar, but it is the closest option to my residence. Consequently, I intend to drive to Brandon for better service.
- YVYamil VegaDec 23, 20251.0I don't think that Chipotle is reading this post because if they do i can assure you that this location will have a new manager on charge, I love Chipotle but this particular location is extremely against customer service, rude and very unprofessional. Need to spend sometime in others location to learn about customer service, also PHONE DOESN'T LET YOU SPEAK WITH THEIR MANAGER ONSITE SO YOU CAN RAISE YOUR CONCERNS . . . DEFINITELY NO GO THERE IS OTHERS LOCATION MAY BE WITH A LITTLE BIT OF DRIVE BUT WILL BE A MORE PEOPLE SERVICE
- MFMiguel FloresDec 23, 20255.0I got barbacoa as a protein. It had a lot of fat I couldn't enjoy my meal because I couldn't get passed that. Also, The restaurant has to do a better job of keeping the tables and chairs clean. The staff is friendly, but there is some minor improvements that can be made.
Frequently Asked Questions About Chipotle Mexican Grill
What type of cuisine does Chipotle Mexican Grill in South Lakeland offer?
Chipotle offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads with responsibly sourced ingredients following their Food with Integrity principles.
What are the operating hours for Chipotle Mexican Grill at 3434 S Florida Ave, Lakeland?
The restaurant is open every day from 10:45 AM until midnight (11:59 PM).
Does Chipotle Mexican Grill South Lakeland offer delivery and pickup services?
Yes, they provide both in-store pickup and delivery options.
How can I order food online from Chipotle South Lakeland?
You can order online through their official website or via their app available on the Apple App Store with quick links provided.
Where is Chipotle Mexican Grill located in Lakeland?
It is located at 3434 S Florida Ave, Polk, Lakeland, FL 33803, right next to the Verizon Store.
What nearby places could I visit before or after dining at Chipotle South Lakeland?
Nearby you can visit Verizon for mobile services, Aspen Dental for dental care, or Holiday Inn Express & Suites Lakeland South if you're staying overnight.
Are there other dining options near Chipotle Mexican Grill in South Lakeland?
Yes, nearby dining options include Hooters for American cuisine, NASCAR Refuel Tenders and Burgers, Pardon My Cheesesteak, and IHOP for breakfast and brunch.
Does Chipotle South Lakeland accept credit cards and offer catering services?
Yes, they accept credit cards and provide catering services for events.
Is Chipotle South Lakeland LGBTQ+ friendly?
Yes, the location welcomes LGBTQ+ customers.
How can I connect with Chipotle Mexican Grill South Lakeland on social media?
You can follow them on Facebook at ChipotleSouthLakeland, Instagram at chipotle, Twitter at ChipotleTweets, Pinterest, YouTube, and LinkedIn.