RestaurantFast Food RestaurantBurger JointAmerican RestaurantChicken RestaurantTake Out RestaurantSandwich Restaurant
As the leaders in drive-thru for over 30 years Checkers & Rally’s locations are currently open and ready to serve our guests. We can provide our guests with the additional safety of an enclosed kitchen and limited personal contact – whether you choose to drive up, order ahead online, or have our food delivered. In response to concerns around the Coronavirus we have closed the few dining rooms that exist in the Checkers & Rally’s system and are limiting the number of people on our patio and at our walk-up windows. We are reinforcing our policies, including frequent and proper handwashing, along with the proper utilization and changing of gloves as we continue to serve our guests.
Many customers reported issues with food being cold, overcooked, or poorly prepared, leading to dissatisfaction.
Service Speed
Customers frequently mentioned long wait times for food, both in-store and at the drive-thru, with some expressing frustration over delays.
Customer Service
While some reviews praised friendly staff and helpful managers, others highlighted rude behavior and poor handling of orders.
Order Accuracy
Numerous customers experienced issues with incorrect orders, missing items, or special requests not being honored.
Value for Money
Several reviews noted that the food was not worth the price, with complaints about high costs relative to quality.
TK
Tawanza Knight
6 days ago
3.0
The order was wrong
SR
Sherry Rhodes
Nov 15, 2025
5.0
Drive thru chicken wings fantastic.
RR
Rachel
Nov 1, 2025
1.0
Food was gross. Fries were old and cold. Chicken bites were not even warm. Chicken sandwich was hard. They said they didnt have the nee strawberry cheesecake bites so they gave us Sundays and the icecream was weird and icy. Waste of money in my opinion.
AA
Ash Ashley
Oct 26, 2025
4.0
Hard ass chicken patties on the edges every time. The food is usually way too salty, though lately it hasn’t been as bad. Service is hit or miss. Sometimes really slow, other times pretty quick. What I can’t stand are the upcharge tactics. They make it sound like a suggestion, but don’t even give me a chance to say what size meal or drink I want. They just tell me, lol.
RO
R O
Oct 20, 2025
1.0
I ordered a large order fries, hot. They dropped some old fries in grease and gave me a bag full of grease. I was so disappointed, especially after I was looking forward to a nice, fresh good tasting fries from checkers. And they were not busy at all.I would have waited for fresh fries.I was the only one in line. i also asked the worker for the fries hot. He said yes, imagine they were hot, but they were not fresh.
Why would you put some already cooked fries? Drop them back down in the grease and then give me a bag of grease.