As the leaders in drive-thru for over 30 years Checkers & Rally’s locations are currently open and ready to serve our guests. We can provide our guests with the additional safety of an enclosed kitchen and limited personal contact – whether you choose to drive up, order ahead online, or have our food delivered. In response to concerns around the Coronavirus we have closed the few dining rooms that exist in the Checkers & Rally’s system and are limiting the number of people on our patio and at our walk-up windows. We are reinforcing our policies, including frequent and proper handwashing, along with the proper utilization and changing of gloves as we continue to serve our guests.
Customers frequently reported poor service, including long wait times, incorrect orders, and unprofessional staff behavior.
Food Quality
The quality of food was inconsistent, with many complaints about cold, overcooked, or poorly prepared items.
Positive Experiences
Despite the negatives, some customers praised friendly staff and quick service during certain visits.
Management Concerns
Several reviews highlighted issues with management, including inadequate handling of customer complaints and poor staff training.
DD
Darklord77
2 days ago
1.0
We ordered $80 worth of food to have dried up burgers and chicken sandwich, old fries, missing items, and sweet tea that tasted like they took their mopping water and poured it in with the sweet tea. I seriously want my money back. Not going to this place again and will be telling people to stay the hell away from there. God I hope we don't get sick!!
DC
Duke The Creator
Jan 5, 2026
1.0
Trashy place didn't make anything right and pocketed a dollar from me
SC
Sandra Cooke
Jan 3, 2026
4.0
For the price our pretzel.bun deal was okay
AD
anaiyah davis
Jan 1, 2026
1.0
The lady had the worst attitude then got my whole order wrong after waiting for almost an HOUR
EM
Eyad Mohamed
Dec 18, 2025
1.0
Stafff are so poorly treating customers i don’t recommend it at all this branch at night.