Fast Food RestaurantBurger JointAmerican RestaurantCheckers Drive-In Restaurants, Inc
As the leaders in drive-thru for over 30 years Checkers & Rally’s locations are currently open and ready to serve our guests. We can provide our guests with the additional safety of an enclosed kitchen and limited personal contact – whether you choose to drive up, order ahead online, or have our food delivered. In response to concerns around the Coronavirus we have closed the few dining rooms that exist in the Checkers & Rally’s system and are limiting the number of people on our patio and at our walk-up windows. We are reinforcing our policies, including frequent and proper handwashing, along with the proper utilization and changing of gloves as we continue to serve our guests.
Customers reported inconsistent food quality, with many experiencing cold or poorly prepared items, particularly burgers and fries.
Customer Service
Service quality varied significantly; while some staff were praised for friendliness, others were criticized for rudeness and lack of attentiveness.
Wait Times
Many customers expressed frustration with long wait times, both in the drive-thru and for food preparation.
Cleanliness
Several reviews mentioned unsanitary conditions and poor hygiene practices among staff.
Overall Experience
While some customers had positive experiences, many expressed dissatisfaction with their visits, citing issues with food and service.
VV
Vinny
2 days ago
1.0
This is the worst checkers in Lakeland, not even joking. There's literally always a problem when I go here and I've had enough and will not be returning. The drive-thru times are outrageous, but it's because of the people inside! Every time I go there, the employees are always playing and talking instead of making food, I ordered a burger with ketchup and mustard only and they out lettuce, mayo and onions on it, realize they messed up and literally scraped it off the bun and left lettuce, and mayo all over the wrapper and it was still onions on the sandwich! The employees are always in there playing loud music and dancing, and that's the days that they aren't arguing in the window, you'd think with the automated system they wouldn't have anything to argue about and be more accurate when making sandwiches, but that's no help at all for them. On top of that 2 days ago I ordered a cherry coke, it was completely clear in the cup, the drive thru person still served it to me despite it not having any syrup in it, go again tonight and ordered the same drink and the lady in the window dropped the whole drink on me and in my car, although it was accidental, she was talking so much that she didn't check to see if the lid was on before she handed the drink out the window. This is a constant issue with the employees, they're not being attentive at all, they all look unhappy to be there, there's a white guy with tattoos on his face that walks around the building smoking weed, another manager that didn't even greet me when I came to the window. This location is the worst, and these problems are the tip of the iceberg, I'd be here all day if I listed the rest of the issues I've dealt with throughout 2025 with this location. It's time for a revamp, they need all new employees and retraining about courtesy and customer service and possibly new ownership.
LJ
Lil Jester
3 days ago
2.0
Order the number three with triple meat and an extra regular loaded fries.
Instead received a loaded fry with a two Patty burger and when questioned where my other set of freeze the worker began raising her voice at me as an attempt for me to understand.
I'm not sure when a combo doesn't come with set of fries I didn't ask for them to upsize my other order and I don't appreciate being charged $18 and not getting what I asked for.
I don't have an accent I speak American so for her to raise her voice instead of clearly give me understanding as to what changed is the problem I have with this food chain
AP
Ashley Phillips
Dec 18, 2025
5.0
Staff was very friendly and the food was fresh and hot!
AA
Allison
Dec 14, 2025
5.0
Absolutely the best wings ever! The buffalo wings are phenomenal with fries! Highly recommend!
DW
Dr. Steve Walburn
Dec 2, 2025
2.0
Not worth the wait. Ordered a Garlic Chicken sandwich. Went through 1 line to order then had to loop around and get in another line to pick up my order. When I went to the pickup window after waiting almost 10 minutes in line, the counter staff just looked at me and didn't know what I was picking up. After I told her, then they started fixing the order. Chicken was luke warm and the fries (which are usually good at other locations) were cold and limp. Will not be back to this location. Just not worth the almost 20 minute wait.
What are the opening hours of Checkers at 2919 S. Florida Ave in Lakeland, FL?
Checkers is open daily from 10:00 AM to 5:00 AM, serving lunch, dinner, and late-night meals.
Does Checkers at 2919 S. Florida Ave offer drive-thru service?
Yes, this Checkers location offers drive-thru service for your convenience.
Can I order food online from Checkers at 2919 S. Florida Ave?
Yes, you can order ahead online through their delivery site at https://order.checkersandrallys.com/menu/5183-south-florida-ave or via DoorDash.
What payment options are accepted at Checkers on S. Florida Ave?
Checkers accepts American Express, Cash, Check, Mastercard, and Visa as payment methods.
What type of attire is appropriate for dining at Checkers in Lakeland?
The dress code at Checkers is casual, making it a relaxed dining environment for all guests.
Is there dine-in seating available at Checkers at 2919 S. Florida Ave?
Yes, this location serves dine-in customers, although safety measures have been enhanced.
Which competitors are similar to Checkers at 2919 S. Florida Ave?
Some main competitors include Sonic, Burger King, McDonald's, White Castle, and Hardee's.
What nearby dining options are available near Checkers on S. Florida Ave?
Close dining options include Shanghai Express (Chinese and Asian cuisine), Pa' Los Chinos Restaurant Lakeland (Chinese and Puerto Rican dishes), The Rib House (barbecue), Little Caesars Pizza, Fat Jacks Deli Pub, and McDonald's.
Are there places near Checkers where I can shop for electronics or mobile phones?
Yes, nearby you can find Cricket Wireless Authorized Retailer and ComputerEdgge for mobile phones and electronics, as well as Metro by T-Mobile for mobile phone services.
Which services related to health and beauty are close to Checkers at 2919 S. Florida Ave?
Nearby health and beauty services include Zahira Beauty Salon, Tic Tac Nails (nail and beauty salon), Sally Beauty for beauty supplies, and Spinal Solutions Lakeland for chiropractic and physical therapy.