Business Details
About
Sandwich Restaurant
Location
Hours
Reviews
3.6
190 reviews
5 stars
92
4 stars
26
3 stars
13
2 stars
14
1 star
45
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported poor service, including long wait times, incorrect orders, and rude staff.
Food Quality
Mixed reviews on food quality; some enjoyed the cheesesteaks and fries, while others found them cold, bland, or poorly prepared.
Cleanliness Concerns
Several reviews highlighted unsanitary conditions, including dirty kitchens and exposed food.
Positive Staff Interactions
Some customers praised friendly and attentive staff, particularly mentioning specific employees who provided excellent service.
Inconsistent Experience
Customers noted significant variability in their experiences, with some visits being enjoyable while others were disappointing.
- ENEly Ann NietoOct 5, 20251.0Ordered my food and waited about 20 mins only to go back and nothing has been made. Service was terrible… confusion to the max with the workers. If I could give 0 stars I would!
- JDJames DewolfAug 11, 20251.0Got the old fashioned, which comes with double meat, for extra money. This cost 16.00 dollars without fries or a drink, and I am pretty sure this isn’t even single meat. Won’t be giving this a second chance. Extremely disappointing after working all day. Better food was available in the food court, and I’m sad I didn’t go to a different restaurant. Finished the sandwich, and could honestly count the onions on two hands. The cheese sauce was practically non existent, glad I got a pretzel at auntie Ann’s too, cause I’m still hungry. I’ve been to Charlie’s before in Texas, and it was actually really good, but this location needs some work.
- MTMizz ToryAug 4, 20251.0Went here today to order food. Noticed the cashier getting little trays of fries from up under the counter, off of a rack close to the floor. Fries are open and exposed. I asked her how long they had been down there, she said 3-4 hours. So freaking unsanitary. I just walked off. Nasty
- BRBigDawg RepairsAug 3, 20255.0Great food! Great Service!
- PAPamela AlfordJul 29, 20251.0Spent a fortune and the last 2 times I ordered from there. My order was wrong and my food was cold.Very disappointed!!
Frequently Asked Questions About Charleys Cheesesteaks
What are Charleys Cheesesteaks' regular operating hours?
Charleys Cheesesteaks is open Monday to Thursday from 11:00 AM to 7:00 PM, Friday and Saturday from 11:00 AM to 8:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Does Charleys Cheesesteaks offer delivery services?
No, Charleys Cheesesteaks does not offer delivery services as all delivery hours are marked closed.
Is there a drive-through option available at Charleys Cheesesteaks?
No, the drive-through is closed all week at Charleys Cheesesteaks.
Can I pick up orders directly from Charleys Cheesesteaks?
Pickup service is not available as pickup hours indicate the service is closed all days.
Does Charleys Cheesesteaks provide takeout options?
No, takeout services are currently not available since the takeout hours show the location is closed every day.
What payment methods does Charleys Cheesesteaks accept?
They accept American Express, Discover, Mastercard, and Visa credit cards.
Where is Charleys Cheesesteaks located?
Charleys Cheesesteaks is located at 3800 US Highway 98 North, Lakeland, FL 33809, in the Lakeland Square Mall area.
Are there any mobile phone stores near Charleys Cheesesteaks?
Yes, Cricket Wireless Authorized Retailer and T-Mobile for Business are nearby mobile phone stores where you can shop for phones and accessories before or after visiting Charleys Cheesesteaks.
What nearby food options are available around Charleys Cheesesteaks?
You can find Auntie Anne's Pretzels, Asian Chao, Cup Pasta, and Jerk Chicken Express nearby for a variety of dining choices in the Lakeland Square Mall area.
What entertainment or shopping options are close to Charleys Cheesesteaks?
Nearby attractions include Prize Planet Arcade Lakeland for entertainment; Journeys, Finish Line, JD Sports, Zumiez, and Tilly's for shoe and clothing shopping; and Yankee Candle and Zales for gifts and jewelry.