Arby's

3.9
1506 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
803 E Memorial Blvd, Lakeland, FL
33801, United States

Hours

Reviews

3.9
1,506 reviews
5 stars
704
4 stars
372
3 stars
198
2 stars
83
1 star
149

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service, with some praising friendly staff while others experienced rudeness and disorganization.

Food Quality

Many reviews highlighted issues with food temperature and accuracy of orders, with several customers receiving cold or incorrect items.

Cleanliness

The restaurant was noted for being clean, although some reviews mentioned poor conditions and disorganization during busy times.

Management

Mixed feedback on management, with some praising effective handling of issues while others criticized poor customer service and staff treatment.
  • SJ
    shelly justian
    Jan 5, 2026
    1.0
    It is 5:41 pm Monday jan 5th 2026. Person making food (grill person) has gloves on while preparing food... Great!! BUT HE IS ACTUVLY EATInG WHILE WEARING AND PREPARING FOOD FOR SALE.
  • WW
    Willie White
    Nov 11, 2025
    5.0
    Steak bites are fairly decent.
  • JJ
    Joanne
    Nov 6, 2025
    5.0
    Everything was clean, including the bathrooms, and the food was hot and fresh. The staff were friendly, fast, informative (able to answer my questions), and accommodating.
  • TJ
    Tina Jenkins
    Nov 4, 2025
    1.0
    Went through drive through, they did not give back the correct change.
  • NM
    Natalie Monroe
    Oct 31, 2025
    5.0
    Keep Scarlett, she is a better commercial for Arby's than anything on TV. We agreed with her recommendations. Especially the apple pie shake