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Arby's

3.8
(331 reviews)
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Business Details

3524 Lakelands Highlands Road, Lakeland, FL
33803, United States
(863) 646-0298
http://www.arbys.com/locations/us/fl/lakeland/3524-lakelands-highlands-road/store-8977
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
3524 Lakelands Highlands Road, Lakeland, FL
33803, United States

Hours

Reviews

3.8
331 reviews
5 stars
159
4 stars
61
3 stars
39
2 stars
22
1 star
50

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers frequently reported issues with food quality, including cold items, incorrect orders, and unsatisfactory sandwich preparation.

Customer Service

Mixed reviews on customer service; some praised friendly staff while others experienced rudeness and unprofessional behavior.

Cleanliness

Several reviews noted cleanliness issues in the restaurant, including dirty tables and unsanitary conditions.

Order Accuracy

Numerous complaints about incorrect orders and missing items, leading to customer dissatisfaction.

Pricing Concerns

Customers expressed frustration over high prices relative to the quality and quantity of food received.
  • GR
    Gill Restaino
    Feb 22, 2026
    5.0
    Place ks so dekish. The workers are amazing.
  • GT
    gary thomas
    Feb 21, 2026
    5.0
    Great turkey sandwich
  • SJ
    Sh Jo
    Feb 19, 2026
    2.0
    NO ROAST BEEF FOR AT LEAST 1+ HOUR & OUT OF CHICKEN SANDWICHES!!! AT 855PM AN OPEN FOR 3 MORE HOURS!!!! Arby's is known for over 45 yrs in lakeland an no roast beef UNREAL AN POOR STAFFING AN MANAGEMENT i LOVE THE FOOD BUT
  • CC
    Charlene C
    Feb 9, 2026
    1.0
    This would be the 3rd and last time that have tried to order food here and they are out. First 2 times it was roasted beef and this time chicken. And I don’t mean just tenders or something else was told they had absolutely no chicken!!! I get you may get extra orders that usual at times and the order wasn’t enough that was made but 3 times now this is in over a years time I will add but I send someone to pick up multiple orders each time and every time they are having to call and change orders at last second because this location. So going forward our lunches will be done at other restaurants.
  • MC
    Miriam Carrion
    Feb 3, 2026
    5.0
    Very clean and friendly. Quick with the order.
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Brand Certified Facts from Arby's

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Certified March 01, 2026Yext Knowledge Graph
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