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Arby's

3.5
(635 reviews)

Business Details

3784 N Rd 98, Lakeland, FL
33809, United States
(863) 815-8708

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
3784 N Rd 98, Lakeland, FL
33809, United States

Hours

Reviews

3.5
635 reviews
5 stars
257
4 stars
117
3 stars
74
2 stars
48
1 star
139

What are people saying?

AI-generated from recent customer reviews

Service Issues

Multiple customers reported poor service, including rude staff and incorrect orders.

Food Quality

Inconsistent food quality was noted, with complaints about cold, stale, or incorrect items.

Cleanliness

Some reviews praised the cleanliness of the restaurant, while others mentioned dirty tables and unsanitary conditions.

Positive Experiences

Despite the issues, several customers highlighted positive experiences with friendly staff and good food.
  • JS
    Jesse S
    Jan 31, 2026
    2.0
    Look, I want to rate this establishment higher because I do find the food decent but the service is rough. We have issues with orders in the past and had to go back to have it corrected. I stopped by on the way home from running errands. They were a bit on the slower side with very few customers present. They were kind bringing it out but as I was on the freeway, I noticed the 3 piece chicken tenders only had two and we were missing a full chicken tender entree and side of fries. They also didn’t give Arby’s sauce as I had requested. One time of this happening is forgivable, things happen. Two times though? We spent $43 on the whole meal and only really got $28 of it. It frustrating because I love Arby’s but I don’t see how I can continue to pay $50 for a meal and only get half of it every single time. Just give us what we ordered, that’s all we want.
  • MM
    mk_does_doodly_things
    Jan 24, 2026
    5.0
    Super clean and friendly! The cashier Bob greeted us with a smile and took our order with great enthusiasm. Remember to give them a smile back! The atmosphere is welcoming and cutely decorated for the holiday. Food is yummy and fresh. 10/10 would recommend!
  • SJ
    Susan Julius
    Nov 20, 2025
    1.0
    Husband went in to order food to bring home (we live less than 2 miles away) Got it home, and my beef and cheddar was barely warm, a very thin coat of the sauce was on it, and almost no cheese They used to be hot, cheese dripping over the sides, and sauce used to be double what was there. Very disappointing. Husband got french dip sub, which was barely warm, too.
  • BL
    Brandi Lopez
    Nov 17, 2025
    1.0
    Ordered a steak bites bowl, and was given it falling apart in a burger box.
  • CR
    Christa Richardson
    Nov 8, 2025
    5.0
    Or first visit to this location and it did not disappoint. Food was fresh and good. The service was good, cashier was very polite and helpful. Restaurant was clean and well stocked.

Brand Certified Facts from Arby's

Arby's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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