Arby's

3.5
630 reviews
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Business Details

3784 N Rd 98, Lakeland, FL
33809, United States
(863) 815-8708
http://www.arbys.com/locations/us/fl/lakeland/3784-n-rd-98/store-8197
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
3784 N Rd 98, Lakeland, FL
33809, United States

Hours

Reviews

3.5
630 reviews
5 stars
254
4 stars
117
3 stars
74
2 stars
47
1 star
138

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food being cold, stale, or incorrect, leading to disappointment.

Customer Service

Service quality varied significantly; some praised friendly staff while others experienced rudeness and poor handling of orders.

Cleanliness

The restaurant was noted for being clean and well-maintained by some, but others reported dirty tables and unsanitary conditions.

Order Accuracy

Numerous complaints about incorrect orders and missing items were highlighted, indicating a lack of attention to detail.
  • SJ
    Susan Julius
    Nov 20, 2025
    1.0
    Husband went in to order food to bring home (we live less than 2 miles away) Got it home, and my beef and cheddar was barely warm, a very thin coat of the sauce was on it, and almost no cheese They used to be hot, cheese dripping over the sides, and sauce used to be double what was there. Very disappointing. Husband got french dip sub, which was barely warm, too.
  • BL
    Brandi Lopez
    Nov 17, 2025
    1.0
    Ordered a steak bites bowl, and was given it falling apart in a burger box.
  • CR
    Christa Richardson
    Nov 8, 2025
    5.0
    Or first visit to this location and it did not disappoint. Food was fresh and good. The service was good, cashier was very polite and helpful. Restaurant was clean and well stocked.
  • BJ
    Bruce Jr
    Nov 2, 2025
    5.0
    Food was hot and fresh. Thank you!
  • AD
    Amber Dawkins
    Oct 5, 2025
    5.0
    Amanda was so friendly and wonderful. I’ve never experienced such great customer service in fast food. Thank you!!
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