Dunkin'

Reviews

• DK

  David Kanar

  2 days ago
  3.0
  Dunkin is Dunkin. If you have never been, then give it a try.
• YD

  Youa Daoheuang

  4 days ago
  1.0
  Terribly slow. The employees seem to have no sense of urgency regardless of how many customers are waiting.
• AM

  Aaliyha M

  Apr 6, 2026
  1.0
  I’m a daily customer here and spend well over $200 a month, always ordering the same drink and treating staff with kindness. Unfortunately, my experience with the store manager, Kendra, today was extremely disappointing. I politely asked for my coffee to be remade, as it wasn’t made correctly. Instead of handling the situation professionally, she responded with a slick, unnecessary comment and a noticeable attitude. As a regular, I know the difference in quality depending on who makes my drink, and I simply requested that another employee remake it, something that has never been an issue before. Customer service, especially from management, should set the standard. This interaction felt dismissive and unprofessional, and it made me feel undervalued as a loyal customer. I hope this location takes feedback seriously and works on improving how customers are treated, especially in situations that could easily be handled with respect and professionalism.
• VI

  Viviana Irizarry

  Apr 5, 2026
  1.0
  Girl looked clueless told me no French crueler no problem since you charged my card already I just got jelly and she hands me the bag and drink get home and missing the sandwich I ordered and my drink is not what I even ordered. So annoying. Worst part is that the store wasn’t even busy. Phone just keeps ringing no answer I won’t even bother wasting my gas go out there I recommend ppl not waste their time and try another Dunkin with more competent staff. It was around 1:15p 04/05- young Spanish girl at the drive thru.
• KT

  Kimberly Torres

  Mar 15, 2026
  1.0
  Placed a mobile order for a small caramel craze latte and a croissant. Upon arrival I was informed that the latte machine was down and they couldn’t make the drink. I understand that. What I didn’t understand was, I picked a drink that was much cheaper than the original latte and was told there was no manager there to authorize a refund or a difference in price back to my card. How do you not have a manager on staff to authorize refunds when situations like this occur? Do Better Management. Your employees shouldn’t have to deal with this type of stuff.

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