Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
While some customers enjoyed the food, many complained about cold, stale, or incorrect items, indicating inconsistency in food preparation.
Cleanliness
Several reviews highlighted unsanitary conditions in the restaurant, including dirty floors and bathrooms.
Customer Experience
Many customers expressed dissatisfaction with the overall experience, citing unprofessional behavior from staff and lack of attention to customer needs.
ND
N Deen
Feb 25, 2026
1.0
Order 3 burger and a large drink $13 in total and when I ask for BBQ. They told me 60 cent. Bad customer services
MM
Marcy Martinez
Feb 23, 2026
1.0
Went by today 02/ 23 at 7:50 and there was no one working as I saw them all arrived!!!! And the restaurant opens at 6:30a!!!! I get a few mins late but a whole hour and 1/2!!!! Owner you are loosing business by keeping the employees scheduled to work the am shift today.
ML
Mitsuka Valentine Jean Louis
Feb 18, 2026
1.0
I visited this location and used the bathroom. When it was time for me to leave, I noticed I was locked in there. I stayed locked in for more than 15 minutes. I kept on knocking, screaming for help, calling their main number (no answer). Called my family who kept on calling as well. I had to call 911. Then 5-7 minutes later, the call a guy opened the door and stated very loud oh I don’t know why you locked in there I put the cone so nobody close the door. Meanwhile I did not notice any cone when I was getting in. And saw the sirens of 911 and proceeded to say yes she called 911. No one in the store asked me how I was doing. This is such a big red flag for safety. Worst store ever.
LF
Lateisha Felton
Feb 9, 2026
2.0
I visited this location while dropping my daughter off nearby and stopped because I was hungry and interested in a promotion advertised on the front of the store. When I asked for clarification at the drive-thru, my initial question was answered, but when I followed up, the employee stopped responding altogether.
I eventually found the information on the menu myself. When I pulled up to the window, the interaction felt unwelcoming and lacked basic customer service. While the food itself was fresh, the attitude and lack of professionalism significantly impacted the experience.
As someone with a background in hospitality, I understand that everyone can have an off day, but courtesy and communication are essential in customer service. Unfortunately, due to this experience, I will not be returning to this location.
KB
Kimberly Bowerman
Jan 28, 2026
1.0
I am very disappointed. Got the 38.00 order home no fries in the bag and my triple bacon cheeseburger with no bun had no bacon. My autistic son who loves his ff had none. Do better Wendy's
What are the operating hours of Wendy's at 4483 South Congress Ave?
Wendy's at 4483 South Congress Ave is open daily from 6:30 AM to 2:00 AM, including the drive-thru service.
Does this Wendy's location offer breakfast options?
Yes, this Wendy's location serves breakfast with a variety of combos, croissant, biscuit, and classic sandwiches, along with coffee and sides.
Can I place an order online or via a mobile app for Wendy's at this location?
Yes, you can order through the Wendy's app or their website at https://order.wendys.com, where you can select this location for online ordering.
What payment methods does Wendy's accept at 4483 South Congress Ave?
They accept American Express, Cash, Discover, Mastercard, and Visa as payment options.
Is there a drive-thru available at this Wendy's?
Yes, this Wendy's location has a drive-thru that operates daily from 6:30 AM to 2:00 AM.
How can I provide feedback or contact Wendy's at this location?
You can contact them directly at (561) 967-3772, call the Customer Care team at 888-624-8140, or submit feedback via their Contact page or Customer Satisfaction Survey online.
Are there any nearby restaurants to Wendy's at 4483 South Congress Ave?
Yes, nearby restaurants include Wings Plus of Lake Worth, Tacos Al Carbon, Valentina's Pizza & Pasta, and Napoli's Pizzeria and Grill, offering a variety of dining options in close proximity.
Are there other fast food options close to this Wendy's?
Yes, Tacos la Placita and an additional Wendy's location are nearby for alternative fast food choices.
What nearby services can I access when visiting Wendy's at this location?
You can find services like MetroPCS and Metro by T-Mobile for mobile phones, Pacinos The Remix Barber Shop, and Palm Smoke Shop nearby for your convenience.
Is this Wendy's location pet friendly and what is the dress code?
The dress code is casual. While pet policies are not specified, casual attire is appropriate for dining at this location.
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