Wendy's

3.8
713 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
3887 Jog Road, Lake Worth, FL
33467, United States

Hours

Reviews

3.8
713 reviews
5 stars
331
4 stars
144
3 stars
107
2 stars
37
1 star
94

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted extremely poor customer service, with staff being rude, unprofessional, and dismissive towards customers.

Order Accuracy

Many customers reported frequent issues with incorrect orders, including missing items and wrong food being served.

Food Quality

Several reviews mentioned that the food was not fresh, with complaints about cold or stale items, and some customers experienced food-related illnesses.

Cleanliness

There were complaints about the cleanliness of the restaurant, with some customers noting dirty conditions and unsanitary practices.

Management Issues

Multiple reviews pointed to poor management, including unresponsive or rude managers, leading to a chaotic dining experience.
  • SS
    Sean Stanley
    Nov 13, 2025
    4.0
    Chili had a great flavor. However, it hardly had anything other than the sauce.... Missing beans and meat etc... Watery to say the least...
  • AR
    andrew ramoutar
    Oct 28, 2025
    1.0
    Just waited 15min in the drive thru for 1 baked potato. They told me to move forward and they served 10 people. I got upset walked in and then they gave me my bag that was just sitting on the counter.
  • SS
    Stefanie
    Oct 23, 2025
    1.0
    Worst customer service ever. My order was wrong. And I they literally don’t even say thank you or have a great day. I asked to add something and the girl in the drive thru rolled her eyes. This was a horrible experience
  • EA
    Erick Alarcon
    Oct 23, 2025
    1.0
    This location is the most unprofessional place. I went to get a baconeater and said no ketchup and instead they gave me a cheese burger with pickles and tomatoes. And I’m allergic to pickles. I told them about my allergies. I spent 45$ for everything. And the girl in the drive thru was very mean. I even asked if this was my baconeater with no ketchup and she said she’s sure. This isn’t the first time this has happened, this is why I’m writing a review.
  • LC
    Laura Cáceres
    Oct 22, 2025
    1.0
    The people who served me at this place today October 22, 2025 at 4:28 PM. A young man with glasses and a black woman treated me very badly, I told the man that I wanted six pieces of Chicken Nuggets, not spicy and when I told him that I had said not spicy, he started telling me that I did, I had said spicy and the other woman snatched the bag from my hand and told me that she was going to change it in a very bad way, I only accepted the six regular pieces of Chicken Nuggets and I left and as I was walking away the man yelled something offending me. I think they should be given a reprimand, suspended from work for a week, for the disrespect they both show. It all happened so fast I can't remember their names, but the man is white with glasses, and the women are black. At that time I gave today, Wednesday, October 22, at 4:28 p.m., I suppose the supervisor or manager knows who these two people are and takes strict measures against them because the lack of respect is too much.

Frequently Asked Questions About Wendy's

Is Jog Road Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.