McDonald's

3.5
2243 reviews
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Business Details

3671 S Congress, Lake Worth, FL
33460, United States
(561) 968-8484
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3671 S Congress, Lake Worth, FL
33460, United States

Hours

Reviews

3.5
2,243 reviews
5 stars
936
4 stars
393
3 stars
319
2 stars
130
1 star
465

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with reports of rude staff and long wait times.

Food Quality

Customers frequently complained about food being cold, poorly prepared, or missing items from their orders.

Cleanliness

Some customers noted that the establishment was clean, while others reported unsanitary conditions.

Order Accuracy

Many reviews mentioned issues with incorrect orders and missing items, leading to customer dissatisfaction.

Staff Attitude

Several customers experienced unprofessional behavior from staff, including dismissive attitudes and lack of assistance.
  • PB
    Paul Brusca
    4 days ago
    1.0
    Service here is unbelievably bad. Ordered drive thru. They weren’t able to add my code for points. Order was missing items. When I called they said I had to come back in person to get my money back. I went there and was told they could do nothing to get me a refund. Called an 800 number. They said they can’t help because this location is privately owned. Called another number who said they would help but I have heard nothing in a week. Why is it so hard? Do it right the first time or fix it. These guys mess up the order then basically tell you to take a long walk off a short pier when you ask for it to be fixed.
  • CL
    Chuey trucking llc
    5 days ago
    1.0
    The real abuse, terrible service. Stay away from this place, you and your children. It's dangerous and rude. I truly felt intimidated. It's a shame that people like this live in West Palm Beach . El verdadero maltrato un pésimo servicio manténgase alejado usted y sus hijos de este lugar es peligroso y grosero verdaderamente me sentí intimidado es una lástima que personas así vivan en west Palm beach
  • LR
    Lucia Rodriguez
    5 days ago
    1.0
    Pésimo servicio y muy mala atención la verdad es el peor q eh visitado
  • HM
    Heidi Michaud
    5 days ago
    2.0
    Went tonight to get my free McChicken sandwich and got home and it was a cheeseburger instead of what I ordered omg I was so mad and very disappointed cause the person taking the order / window was not paying attention to what I had ordered wow but any other time I've been here the service has always been great
  • ZZ
    Zaii’Den;
    Nov 13, 2025
    4.0
    This review option has to be a joke 😂😂😂😂 they are slow but I like the staff here.
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Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 3671 S Congress, Lake Worth, FL?

McDonald's at 3671 S Congress is open 24 hours a day, seven days a week.

Does this McDonald's location offer drive-thru service?

Yes, this McDonald's location has a drive-thru that operates 24/7.