Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and inattentive.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and food not being prepared as requested.
Cleanliness
Some customers noted that the establishment was clean, while others reported unsanitary conditions.
Food Quality
Feedback on food quality was mixed, with some customers enjoying their meals while others complained about cold or poorly prepared food.
Long Wait Times
Several reviews mentioned excessive wait times for orders, both in-store and at the drive-thru.
JK
Jamie Kelly
Jan 3, 2026
1.0
This is the most disgusting McDonald's my family has been to in the last decade. It's not even dirty. It's unorganized and full of employees who think it's okay to throw drinks at customers. They did just that to my husband and 2 of my kids who were in the car today, 01/03/26. This establishment is a joke. If you're wanting this processed food I'd suggest you drive the extra mile to go to any other mcdonalds. I hope this can help anyone who is looking. Id give 0 stars of I could.
AR
Andres Rodriguez
Dec 29, 2025
5.0
The manager is a firecracker! And I mean that in the best way. She's a really warm person. I felt like I was not in McDonald's but a family run restaurant. Very nice for a change. And it's open 24 hours. I'm blessed to be close to this place I love the vibe.
JS
Jackie Swan
Dec 8, 2025
1.0
I ordered a regular Big Breakfast meal. That includes pancakes. I shouldn't HAVE To check my bag when I received it because my meal includes pancakes. I arrived to my office, looked into the bag. Guess what? No pancakes. I am missing the very item that MAKES the meal. I will NEVER visit or order from this establishment again. EVER.
For the record, this is the address of the McDonald's store in question:
3671 S Congress Ave, Lake Worth Beach, FL 33461
SJ
Stephany Jenkins
Dec 2, 2025
1.0
I am extremely tired of paying for food and never getting what I asked for on my food for the past 2 days. I have eaten at this McDonald's. And they are not putting any onions or pickles on my sandwiches. When I'm requesting extra of both, I don't know if they're having a problem reading the tickets, I don't know if they can understand them, but McDonald's, you need to train your employees to put what people order on their food on their food. We work hard for our money. And we have to pay for food to eat and it sucks when your food is never right. It's so simple to read a ticket and put onions and pickles on a sandwich. I have been trying to go through the. McDonald's app to complain, but the site is always down. And never sends messages, hopefully, I get a response Very doubtful
PB
Paul Brusca
Nov 20, 2025
1.0
Service here is unbelievably bad. Ordered drive thru. They weren’t able to add my code for points. Order was missing items. When I called they said I had to come back in person to get my money back. I went there and was told they could do nothing to get me a refund. Called an 800 number. They said they can’t help because this location is privately owned. Called another number who said they would help but I have heard nothing in a week. Why is it so hard? Do it right the first time or fix it. These guys mess up the order then basically tell you to take a long walk off a short pier when you ask for it to be fixed.
What are the operating hours of McDonald's at 3671 S Congress, Lake Worth, FL?
McDonald's at 3671 S Congress is open 24 hours a day, seven days a week.
Does this McDonald's location offer drive-thru service?
Yes, this McDonald's location has a drive-thru that operates 24/7.
Can I place an order for delivery from this McDonald's?
Yes, you can order delivery 24/7 via their online delivery service.
What types of payment are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
What pick-up and delivery services does this McDonald's provide?
Services include curbside pickup, delivery, same-day delivery, and no-contact delivery.
How can I use the McDonald's app for ordering at this location?
You can download the McDonald's app from the Apple App Store or Google Play to place orders conveniently.
What kind of menu options does McDonald's offer at this location?
They serve a variety of menu options made with quality ingredients, including burgers, sandwiches, coffee, and ice cream.
What notable places are near this McDonald's?
Nearby places include Taqueria Guerrero, a Mexican restaurant, and Burger King, another fast food restaurant.
Are there medical services close to this McDonald's?
Yes, Good Samaritan Outpatient Imaging and Palm Springs Office medical center are nearby, convenient if you need medical care before or after your visit.
What other services or stores can I find near McDonald's at 3671 S Congress?
Nearby you can find various businesses including Asian Nails beauty salon, Extra Space Storage facility, and Tú tiendita centroamericana supermarket.