Domino's Pizza

Reviews

• PP

  Patience

  Sep 16, 2025
  1.0
  Dear Domino's Customer Service Team, I recently had a deeply disappointing experience at this location #3880 that has left me quite upset and frustrated. When I reached out about a damaged order—specifically, the pizza arrived cold and spilled due to an improperly sealed delivery in which the box was handed over crushed (I have clear photos as evidence). Store Manager Carlos provided completely inaccurate information regarding your return policy. He insisted I was ineligible for a refund or replacement because of some vague issue "from last year," which not only doesn't apply to me but also contradicts Domino's standard guidelines that clearly support refunds or remakes for incorrect or damaged items. He has gone as far as stating my order has been past 24 hours which is completely incorrect. This kind of misinformation feels misleading and unfair, especially since Florida's Deceptive and Unfair Trade Practices Act demands transparent refund policies from businesses—something this interaction clearly violated. The poor handling of my complaint by Carlos has made me lose all trust in this location, and I have no intention of ordering from your store again. I kindly request a full refund for the order and would appreciate your guidance on how to escalate this to ensure better training for your team. Thank you for your prompt attention to this matter. Sincerely, Ms. Joseph
• JA

  Junior Altidor

  Sep 16, 2025
  1.0
  I had a terrible experience at this Domino's, and I'm honestly upset. The store manager, Carlos, gave me totally false information about their return policy, claiming I couldn't get a refund or replacement because of something from last year. That's ridiculous and doesn't line up with Domino's own policies, which usually allow refunds or replacements for incorrect or damaged orders. Plus, Florida's Deceptive and Unfair Trade Practices Act requires clear refund policies, and businesses can't just mislead customers like that. To make matters worse, the product I got was damaged and not even sealed properly by the delivery person-I have clear photos to prove it! Carlos's excuse and the poor handling of my complaint make me never want to order from this Domino's again
• KK

  KEVIN

  Aug 10, 2025
  1.0
  If I could give 0 stars I would. Food is never cooked to be edible, service is horrible. Gave another chance and wasted my money again.
• GV

  Gary Voet

  Jul 12, 2025
  5.0
  Great pizza and very friendly staff,I'll be back!
• JB

  Jeremy Bonanno

  Sep 2, 2020
  1.0
  Charged about 8 dollars for steak sub and bottle of water then i was told i didn't pay for the water. Sub was ok

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