Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers frequently reported slow service, long wait times, and incorrect orders, leading to frustration.
Cleanliness
Numerous reviews highlighted unsanitary conditions in the bathrooms and dining areas, with reports of mold and dirt.
Food Quality
Many customers experienced issues with food quality, including incorrect items, cold food, and poor preparation.
Staff Attitude
Several reviews mentioned rude or unprofessional behavior from staff, contributing to a negative dining experience.
DB
Darcey Beckett
Dec 30, 2025
1.0
this wendy’s was an abomination the blue haired girl was real rude and she through the food at us and our drink went all over the car and stained all of the seats to add on the chicken tenders i ordered was absolutely dreadful and shrivelled it tasted like it had been in the freezer for 10 years and no one had taken them out also the sprite tasted like fizzy water overall the dining experience was very disappointing furthermore it is not up to Dave Thomas’s standards also the drive through was AI generated instead of an actual human being so yeah thanks lake whales wendy’s you have gave me a terrible experience and i won’t be coming back any time soon🥰🫰
RD
riley dunlap
Dec 28, 2025
1.0
Gave me an expired drink filled with clumps
HT
Hailey Terry
Dec 21, 2025
1.0
I ordered a bacon cheeseburger and a double bacon cheeseburger, with a hi-c and lemonade I got home amd looked at my food neither got bacon?? Can the employee not read or sum? And the hi-c tasted like sugar water. Made us wait 5 mins to give a nothing burger and diabetes in a cup
BA
Brian Adkison
Dec 14, 2025
1.0
There was mold on the drink machine and when I went to the bathroom it was all over the ceiling
MR
Michael Romo
Dec 13, 2025
1.0
The bathroom was SOOO unsanitary that I couldn't even use it because all the garbage and the dirt was disgusting
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for Wendy’s drive-thru in Lake Wales?
Wendy's drive-thru in Lake Wales is open from 6:30 AM to 1:00 AM Monday to Friday, and from 7:00 AM to 1:00 AM on weekends.
Does this Wendy’s location serve breakfast?
Yes, the Lake Wales Wendy’s serves breakfast, including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Can customers order from Wendy’s online or using a mobile app?
Yes, customers can order through the Wendy’s mobile app or at order.wendys.com for convenient pickup or delivery.
What payment options are accepted at this Wendy’s?
Wendy’s in Lake Wales accepts American Express, Cash, Discover, MasterCard, and Visa for payments.
Is delivery available from this Wendy’s location?
Yes, delivery is available where offered. You can check delivery availability using the Wendy’s app or at order.wendys.com by entering your address.
How can I provide feedback or contact this Wendy’s location?
You can contact the Lake Wales Wendy’s directly at (863) 678-3907 or provide feedback via the Wendy’s Customer Care team through live chat, phone 888-624-8140, or the satisfaction survey online.
Which nearby fast food restaurants are close to Wendy’s in Lake Wales?
Nearby fast food options include McDonald’s, Papa John’s Pizza, Hungry Howie’s, and Domino’s Pizza, providing customers with variety in dining choices close to Wendy’s.
Are there convenience stores or gas stations near Wendy’s in Lake Wales?
Yes, nearby you will find 7-Eleven and Murphy USA, useful for quick stops before or after dining at Wendy’s.
What are some nearby services that customers might visit along with Wendy’s?
Close to Wendy’s customers can find services such as Jackson Hewitt Tax Service, Western Union, and H&R Block for tax and financial needs, as well as beauty salons like Natural Nails and Jimenez Beauty & Barber Styles.
Does Wendy’s in Lake Wales offer dine-in, takeout, and drive-thru options?
Yes, this Wendy’s location offers dine-in, takeout, and drive-thru services to accommodate different customer preferences.