Subway

4.0
332 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Lake Wales Subway® Restaurant at 1450 Chalet Suzanne Road brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
1450 Chalet Suzanne Road, Lake Wales, FL
33859, United States

Hours

Reviews

4.0
332 reviews
5 stars
171
4 stars
78
3 stars
25
2 stars
13
1 star
45

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service, with some employees praised for friendliness while others received complaints for rudeness and poor attitudes.

Food Quality

Concerns raised about the quality and freshness of ingredients, with reports of wilted produce and poorly made sandwiches.

Cleanliness

Some customers noted that the restaurant was clean, while others reported unsanitary conditions and a lack of attention to cleanliness.

Order Accuracy

Issues with order accuracy were highlighted, including missing ingredients and incorrect orders, leading to customer dissatisfaction.

Management

Feedback indicates that management may need improvement, with reports of rude behavior from managers affecting customer experiences.
  • CK
    Classy Katina
    Nov 13, 2025
    5.0
    Alyssa was the best server I have seen in this subway ever! She made ours subs the best they’ve ever been. Her attitude was absolutely amazing.
  • LR
    Limarys Rodriguez
    Oct 4, 2025
    5.0
    Parker and Alyssa did a great costumer service my husband and me went to Publix and the costumer service at the deli was soo bad and we decided eat a sub here and we feel happy for the great costumer service that they did for us Thanks so much Parker and Alyssa
  • PP
    Pedro Perez
    Sep 18, 2025
    4.0
    First I would like to thank the employees that made my food they were great! now to the bad and this message is for subway corporate! y'all destroyed subway! these subs are smaller they get less food its more expensive and it doesn’t taste as good as before! im sorry Im not wasting money in subway again!
  • SS
    Shelley
    Aug 27, 2025
    5.0
    I came to this subway today, which is near my house. We used to be frequent customers. I have not been here since new management took over. Today, the service was excellent, the new general manager (whose name is on the door) is much better than the other one was. I use to like the other one, but the last year or two, she had not been friendly at all. This is a big improvement.The new manager and employee who were there, were interested in good service and providing a quality product. The restaurant was extremely clean and at the time, it was not busy. I had a coupon. And I will definitely be back.
  • JM
    Jean-Paul Menard
    Jul 22, 2025
    5.0
    Clean friendly and very professional this store was amazing

Frequently Asked Questions About Subway

Where is the Subway restaurant located in Lake Wales?

The Subway restaurant is located at 1450 Chalet Suzanne Road, Unit 28, in the Shoppes on the Ridge shopping center, Lake Wales, FL 33859.

What are the operating hours of Subway at 1450 Chalet Suzanne Road?

Subway is open Monday through Saturday from 8:00 AM to 10:00 PM, and on Sunday from 8:00 AM to 9:00 PM.