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Subway

3.7
(370 reviews)

Business Details

(863) 678-0452
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Lake Wales Subway® Restaurant at 1382 State Rd 60 E brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
1382 State Rd 60 E, Lake Wales, FL
33853, United States

Hours

Reviews

3.7
370 reviews
5 stars
171
4 stars
68
3 stars
40
2 stars
15
1 star
76

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple reviews highlighted unsanitary conditions, particularly in the bathrooms and food preparation areas.

Service Quality

Customer service was frequently criticized for being rude, unhelpful, and lacking urgency, with some employees displaying poor attitudes.

Order Accuracy

Many customers reported issues with incorrect orders, both in-store and online, leading to frustration and disappointment.

Food Quality

While some customers enjoyed the food, there were numerous complaints about the freshness and preparation of the sandwiches, including stale bread and insufficient toppings.

Management Issues

Several reviews pointed to poor management practices, including inadequate staffing and lack of training, which contributed to negative customer experiences.
  • TR
    Thierry Read
    1 day ago
    4.0
    Large Subway location, plenty of free parking, easy access. Available and polite staff, clean place, fresh veggies :)
  • RW
    Roger Waddle
    Feb 25, 2026
    2.0
    Ordered on the app says no lettuce or turkey available but the store says they have plenty so that’s one issue because I had 3 people that wanted turkey so they ordered from a different restaurant so there’s that inconvenience so I get 9 sandwich all different but there’s nothing labeled on any sandwich so now someone has to look at every sandwich and guess what it is and we tipped for what if the workers are that lazy they cat put a number on a wrapper I don’t need to tip
  • TB
    Thomas Bennett
    Feb 17, 2026
    4.0
    Great service at this store
  • DR
    Donielle Ruff
    Feb 5, 2026
    1.0
    One of the most disgusting experiences of my life. I ordered a sub at the Winter Haven Hospital only to realize it was still in Lake Wales location on 60 by Tractor Supply. I tried to call the store immediately to cancel it. The store didn’t pick up I called about eight times. Went there the next day and told them the situation they asked me what my name was looked at the stand and said that my sandwich was still there from YESTERDAY and said that there was nothing that they could do about it, that I made the order even though their phone lines were down and I couldn’t get a hold of anyone and just sat there and looked at my sandwich, looked at me and said there’s nothing we can do!!! Health Department needs to go there because if tuna was sitting on the shelf for over 24 hours that’s a violation. It was on camera too, I’m calling them myself. I will never go back to that store. You are gross.
  • BL
    Becky Larivee
    Jan 16, 2026
    5.0
    This subway was larger then some of the other ones. Fast service, clean restrooms, pleasant atmosphere.

Frequently Asked Questions About Subway

What are the opening hours of the Subway at 1382 State Rd 60 E, Lake Wales?

The Subway at 1382 State Rd 60 E is open Monday to Friday from 8 AM to 10 PM, and on Saturday and Sunday from 9 AM to 10 PM.

Does this Subway location offer delivery services?

Yes, this Subway location offers delivery service along with options for in-restaurant dining and curbside pickup.

Brand Certified Facts from Subway

This information is certified by Subway and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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