Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Lake Wales, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.6
656 reviews
5 stars
302
4 stars
112
3 stars
61
2 stars
53
1 star
128
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback is mixed; some customers praise friendly staff while others report rude service and long wait times.
Product Quality
Many customers express dissatisfaction with stale food and incorrect orders, particularly with donuts and coffee.
Cleanliness and Atmosphere
Some reviews mention a dirty environment and loud employees, while others appreciate the decor and ambiance.
Order Accuracy
Numerous complaints about incorrect orders and items being unavailable, indicating a need for better inventory management.
- JMJessica McKenzie1 day ago3.0The drinks tasted fine, we've had issues lately with the coffee tasting a bit burnt- but since it has been consistent so maybe they just changed something and that's the new normal. 🤷🏻♀️ But every time we come to this one we have issues, and this is the only one I've been to that doesn't fill drinks up all the way. The coffee is 3/4 of the way full if that if you take out the cold foam. The refresher is low as well, by a good bit. It's marked on the photo by the green lines. This is not the first time it has happened. With as much money as I give to our local Dunkins, I really just expect my full drink. Service was fine and location was clean. Line was quick moving. Just man… I hate feeling like I'm complaining about stupid stuff, but I just want to understand why I'm paying $8 for a drink and not getting my full drink.
- CLColette LauDec 31, 20253.0Poor person that was working was working all alone she had to take the phone order in front order and make the orders.. And that made our visit there not so so fun coffee shop.. I don't blame the person that was working there alone I blame the company for not having somebody to work with her.. for now I don't think I'll go to this location again.
- LALuis yadiel Burgos AyalaDec 25, 20251.0I would give this place a -0 this is a horrible Dunkin’ Donuts the customer service is atrocious they need retraining on how to deal with customer or if they don’t like working with public they should reconsider there job position especially Dawna. I came here on 12/25 around 1:40 with my family and we were waiting patiently for someone to attend us while Dawna an employee was finishing mopping the floor she tried to walk past us like we weren’t there and she ended up having to take our order with a horrible attitude tried to threaten us to not give us our food after we paid and she threw our donut on the counter. Just bad manners and overall horrible customer service. Please consider fixing this issue since it’s causing bad image of this restaurant. Thank you and Merry Christmas. Dunkin Donut at hwy 27
- THTisa HartDec 24, 20253.0The donuts were stale as hell the coffee looked like water
- CMChelsea MackDec 23, 20255.0The workers here are always the best! I’ve never been to a Dunkin that ALWAYS has good customer service and is kind and this one always is amazing
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' in Lake Wales, FL?
Dunkin' in Lake Wales, FL is open Monday to Saturday from 4:00 AM to 9:00 PM, and on Sundays from 6:00 AM to 9:00 PM.
What are the main products and specialties offered at Dunkin' Lake Wales?
Dunkin' specializes in espresso, coffee, donuts, breakfast sandwiches, and tea, serving breakfast, lunch, and brunch.
Does Dunkin' Lake Wales offer delivery and pickup services?
Yes, Dunkin' offers delivery and curbside pickup services to customers.
Can I order ahead using a mobile app at Dunkin' Lake Wales?
Yes, you can order ahead using the Dunkin' mobile app available on both Apple and Android devices for a quick grab and go experience.
Where is Dunkin' Lake Wales located?
Dunkin' is located at 24195 US Highway 27, Lake Wales, FL 33859, in Polk County.
What new seasonal drinks are available at Dunkin' Lake Wales during the holiday season?
During the holiday season, Dunkin' offers the new Cookie Butter Cloud Latte, the return of Peppermint Mocha and Toasted White Chocolate Signature Lattes, and a new Berry Sangria Refresher.
Does Dunkin' Lake Wales have a drive-thru service?
Yes, this Dunkin' location offers a drive-thru for convenient ordering and pickup.
Are there nearby dining options close to Dunkin' in Lake Wales?
Yes, nearby dining options include McDonald's, Sushi Bento, Dairy Queen, NY King Pizza, Quiznos, and Domino's Pizza, offering a range of fast food, sushi, ice cream, pizza, and sandwich choices.
Which health and medical services are located near Dunkin' Lake Wales?
Nearby health services include Motto Clear Aligners, Aspen Dental, David E Junca & Assoc, AdventHealth Medical Group Family Medicine, Lisa Peto, APRN, AT Radiology, and Labcorp at Walgreens.
How can nearby retail stores complement my visit to Dunkin' in Lake Wales?
After enjoying your meal or coffee at Dunkin', you can visit nearby retail stores such as Bealls Outlet for clothing, Mattress Firm or Mike Sleep Expert for furniture, and RadioShack for electronics and mobile phones.