Wendy's

3.9
1038 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
502 Us 27 South, Lake Placid, FL
33852, United States

Hours

Reviews

3.9
1,038 reviews
5 stars
462
4 stars
273
3 stars
155
2 stars
47
1 star
101

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unhelpful staff, particularly from management, leading to negative experiences.

Food Quality

Inconsistent food quality reported, with some customers receiving cold or stale items, while others enjoyed fresh meals.

Cleanliness

Mixed feedback on cleanliness; some praised the restaurant's cleanliness, while others reported dirty conditions and pests.

Speed of Service

Service speed was frequently criticized, with many customers experiencing long wait times, especially in the drive-thru.

Order Accuracy

Frequent issues with incorrect orders and missing items, leading to customer dissatisfaction.
  • BH
    Breanna H.
    Nov 14, 2025
    1.0
    Came yesterday for breakfast 11/13, employee at window was friendly and had great customer service. Came back this morning 11/14 for breakfast and a manager in red shirt looks thrilled to be at work today, barely spoke two words and couldn’t look more unhappy if she tried. Always a hit or a miss I suppose at any fast food location. Fast food jobs suck, I’ve worked plenty to know, but it wouldn’t hurt to at least try to fake it lol.
  • MM
    MO
    Oct 19, 2025
    1.0
    There is ONLY 1 cashier in that place!! My daughter’s bus stopped for 15 minutes, and she went in to grab something to eat. She was in the line for minutes and still not moving, because that 1 cashier was way too slow to handle 2 people! She was afraid that she’ll miss the bus, so she ended up leaving without ordering anything!! Horrible experience!
  • PS
    Patricia Smitg
    Oct 11, 2025
    3.0
    Ordered a taco salad. The worst I ever had. No chips or crunchy strips, no sour cream. Salad very wet.
  • JP
    Jeean Perez
    Sep 25, 2025
    5.0
    Love Wendy's
  • JC
    Jim Carr
    Sep 11, 2025
    5.0
    I got there just as they opened for business and they were ready. 10 of us.

Frequently Asked Questions About Wendy's

Is Lake Placid Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.