Dunkin'

4.0
586 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Lake Placid, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
195 US 27 N, Lake Placid, FL
33852, United States

Hours

Reviews

4.0
586 reviews
5 stars
301
4 stars
126
3 stars
72
2 stars
33
1 star
54

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service are mixed; while some praise friendly and efficient staff, others report rude behavior and slow service.

Product Consistency

Many customers express dissatisfaction with order accuracy and product freshness, particularly with coffee and donuts.

Cleanliness

Feedback indicates issues with cleanliness, including dirty floors and unsanitary conditions in some areas.

Management Issues

Several reviews mention poor management and lack of staff training, leading to inconsistent service and customer frustration.

Customer Loyalty

Despite the issues, many customers remain loyal due to the brand's overall reliability and familiarity.
  • DB
    Dorothy Buresh
    3 days ago
    1.0
    OK, so apparently what cost $.25 or free in Jacksonville is worth a dollar here a tiny pup cup for a dollar I asked for large pup cups and I got yelled at by whoever it was that made them. Let me make one thing perfectly clear I am a former special ed teacher, and I have never yelled at a parent the way I was yelled at by that woman with glasses not the one that took my money but a different one and she was like we’re going to get in trouble if we don’t charge you $.25 per the cups. I’m like it already cost me a dollar for something that would be free in Jacksonville and you want me to pay more money. You guys have a serious issue and I will be contact cooperate because the way I was treated was absolutely wrong. I was not given what I needed. I said I wanted large pup cups not the small ones. My dogs are not Chihuahuas. They are big. Don’t go here go to the one at Walmart in Sebring, they’re a lot nicer. And you guys are robbing your customers basically by charging a dollar for something that is free in Jacksonville Florida. They are a bigger city. What is y’all‘s issue? I thought this town was supposed to be better. I thought they were supposed to be nicer. I got yelled at I straight up got yelled at how is that nice? I wouldn’t have minded paying extra money for what my dogs needed, but I didn’t even get that. My dog is an English bulldog. How is she supposed to put her face in this? The other one is a pitbull. How is he supposed to get his face in this too? That is why I requested large not small. Don’t blame the customer oh, but I was blamed. I sure was the way that woman yelled at me. But honestly, after this experience, it has shown me just to buy whipped cream and give it to my dogs and bowls, then go through this. I understand that every franchise is different. I get that but I asked for large. Does this look like a whipped cream amount for a large to anyone else? Thank you though for showing me why I need to go back to Jacksonville instead of being in this crazy town with you people
  • TC
    timothy carlson
    Oct 28, 2025
    5.0
    Supper nice people.great service
  • JG
    Joel Guzman
    Sep 6, 2025
    5.0
    I've been a regular at Dunkin' for years, and it's a place that consistently delivers on what it promises: quick, reliable coffee and a satisfying treat. My go-to order is always a large iced coffee with a splash of milk, which is consistently smooth and never too bitter. It's a lifesaver on busy mornings when I need a caffeine kick without the long wait times often found at other coffee shops. The variety of donuts is impressive, and while I have my favorites like the classic Boston Kreme and the Old Fashioned, I enjoy trying their seasonal offerings. The Munchkins are perfect for sharing with friends or family. ​Beyond the coffee and donuts, what keeps me coming back is the friendly and efficient service. The staff at my local Dunkin' location is always cheerful and moves with a sense of urgency that gets me in and out quickly, which is crucial when I'm on a tight schedule. They manage to keep the line moving even during the busiest morning rush. The mobile app has made my experience even better; I can order ahead and simply grab my drink and go, skipping the line entirely. ​While it's not a place for a quiet, sit-down coffee experience, Dunkin' isn't trying to be. It's the quintessential grab-and-go spot that has perfected its niche. It's a reliable, no-frills option that satisfies a craving for coffee and a sweet treat, and it does so without breaking the bank. For a quick, affordable, and consistently good experience, Dunkin' remains a top choice in my book.
  • DN
    Darlene Nelson
    Aug 4, 2025
    5.0
    Had a nice experience at Dunkin Donut in Lake Placid tonight! My son and I go there so frequently and order 2 Hot Pistachio coffee’s with 2 sweet-n-low and two cream. Well tonight Adam and Jorge on the evening shift did an excellent job! The coffee was hot and delicious! Thank you Dunkin and we always get great customer service! You Rock 👍💕🤩
  • CK
    Carolyn Kelly
    Jul 30, 2025
    2.0
    They always seem to mess up every order, especially if they make you park

Frequently Asked Questions About Dunkin'

What are the Dunkin' Lake Placid, FL store hours?

Dunkin' Lake Placid is open Monday through Saturday from 4:30 AM to 9:00 PM, and on Sunday from 5:00 AM to 9:00 PM.

Does Dunkin' Lake Placid offer delivery and curbside pickup?

Yes, Dunkin' Lake Placid offers both delivery and curbside pickup services for your convenience.