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For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Lake Park, FL. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 201 North Congress Ave for the ultimate SONIC experience!
Customers frequently reported extremely slow service, with long wait times to take orders and deliver food.
Food Quality
Many reviews mentioned poor food quality, including incorrect orders, cold items, and unsatisfactory preparation.
Staffing Problems
Numerous comments highlighted that the location is understaffed, leading to delays and poor customer service.
Cleanliness Concerns
Several customers noted issues with cleanliness, including dirty facilities and unpleasant odors.
Mixed Customer Experiences
While some customers praised specific staff members and enjoyed certain menu items, the overall sentiment was overwhelmingly negative.
RR
Ryan
2 days ago
2.0
Culvers had like 20 cars and this place had 1, I would have saved a ton of time if I had gone to Culver's.
JR
Jason Rodriguez
6 days ago
1.0
The whole thing sucks. Wait time, service, food. Just skip it.
TJ
Tony Bernard jrr
Feb 20, 2026
1.0
This is the worst sonic’s in Palm Beach County.. You will sit at the drive-through for 15 minutes and they still don’t say anything.. They don’t welcome you they don’t greet you. They don’t do anything horrible service young kids at that you drive around and you see them in the building talking with the headphones on not saying anything. Worst Customer Service ever.
RH
Rob Hill
Jan 23, 2026
1.0
Service here absolutely sucked. Tried to order on the patio for 15 minutes and they didn't respond. Got back in my vehicle and pulled into a stall to try and order again. Food took forever to come out for both orders. Only redeeming thing was the food was good.
RR
Richard
Jan 21, 2026
1.0
Stopped by this Sonic around 10:00 AM today. Online hours showed the location opened at 9:00 AM. I waited about five minutes at the parking-stall call button with no response. Pulled around to the drive-through and again, no one answered the call box. There was already a car at the drive-through window actively talking to an employee, so the store was clearly open.
After waiting another few minutes, we left and went to Chick-fil-A.
If basic customer interaction like answering the ordering system is being ignored, it raises concerns about how much attention is being paid to things customers can’t see, like cleanliness. I drive here from PGA Blvd maybe once a year, and there is always some kind of issue. This visit was no exception.