Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
We are monitoring all local, state and federal regulations to provide customers with contactless ordering options. While some restaurants may have dining rooms open, others are serving customers through the Drive Thru, with Mobile Order & Pay on the McDonald's App, and with McDelivery®. McDonald’s remains committed to following the data and science with safety as our top priority. In response to the CDC’s guidance, crew and customers will be required to resume wearing masks inside U.S. restaurants in areas with high or substantial transmission, regardless of vaccination status. Masks are always required for customers and crew who are not vaccinated. In addition to performing deep cleaning, safety shields are also in place for protection.
Customers frequently reported slow service and poor customer service experiences, with some noting rude staff and long wait times.
Food Quality
While some customers enjoyed the food, there were numerous complaints about cold or unsatisfactory food quality, including issues with freshness and preparation.
Cleanliness
Several reviews highlighted cleanliness issues, particularly in the dining area and food preparation, with some customers expressing concerns about unsanitary conditions.
Staff Friendliness
Despite some negative experiences, many customers praised the friendliness of the staff, indicating that there are positive interactions amidst the service issues.