CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Lake Mary is here with warmth and welcome. Panera Bread. Food as it should be.
Customers reported inconsistent food quality, with some items being stale or poorly prepared, while others praised the freshness and taste.
Service Issues
Many reviews highlighted poor customer service, including wrong orders, slow service, and unprofessional staff behavior.
Cleanliness
Several customers noted that the dining area and tables were not clean, impacting their overall experience.
Pricing Concerns
Customers expressed dissatisfaction with rising prices and perceived value for money, feeling that portion sizes were too small for the cost.
Positive Staff Interactions
Despite the negative feedback, some customers praised specific employees for their friendly and helpful service.
RP
Raquel Pereira
1 day ago
5.0
The food is good, fresh, clean environment, a nice place for lunch a small m meals, basically salads and sandwiches
BW
Brandon Williams
2 days ago
2.0
I can’t believe I paid this much. I had to practically beg for a napkin so I could clean off a table for our family to sit. The food was overpriced for what they scoop onto your plate. The spicy fiesta chicken sandwich has decent flavor, but is overshadowed by being 90% bread, 5% chicken slivers, and 5% vegetable loogie. The front desk staff was really nice, though. I don’t know who keeps going to this place. Buncha tightwads. Jason’s Deli is leagues ahead. Management should take a stroll over to Cava around 7pm and compare activity over there with Panera. Nobody _wants_ to go to Panera anymore.
NT
Niraj Thakore
Dec 31, 2025
1.0
I would love to share some real horrible attitude while I was there today. I ordered the food and for some reason cashier Jasmine could not get the order straight... just to order one sandwhich and bowl of soup I spent around 8 mins with her... its ok... then I was waiting to received my food and the preparer/cook could not get it right... she kept on giving me chip while i had order sourdough bread. and she mentioned that I dont get it as i had placed one order. when I told her that there are two seperate order she gave " real bad attitude" and when I told her there is no need to show attitude. She rolled her eyes and made face again and said bye happy new year... all this while manager Christine was just standing and watching this... she did not intervene and told her employees that it wa wrong on their end... later on she came to my table and tried to justify her employee's behavior with some explanation that she wa reading your ticket wrong.. I asked her is that the reason to show attitude to your customer ? she left. No empathy and no real customer service.
SG
Shrabanti Goswami
Dec 30, 2025
1.0
Something was very wrong with the bread bowl that I received yesterday at the panera bread at lake mary location. I made an order of three aoups to go. It smelled very funny...to a point where I could not eat it. I did not want to waste the soup that I had already poured in. After which, I had very bad stomach ache and digestion issues. I will NOT be returning to Pantera anytime soon. Sad because the broccoli cheddar soup with bread bowl is my favorite soup.
LN
Lucy Nace
Dec 15, 2025
1.0
Wayyy to slow you will be there for 20 minutes even when ordering 1 thing, consistently give wrong order and cold food, for the prices they charge it is unacceptable.