Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.8
1,985 reviews
5 stars
865
4 stars
434
3 stars
291
2 stars
125
1 star
270
What are people saying?
AI-generated from recent customer reviews
Service Speed
Many customers reported extremely slow service, with long wait times at both the drive-thru and inside the restaurant.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, missing items, and poorly assembled food.
Customer Service
While some customers praised individual staff members for their friendliness, many others experienced rude or unhelpful service, particularly from management.
Food Quality
Feedback on food quality was mixed, with some customers enjoying fresh and hot meals, while others received cold or poorly prepared items.
Cleanliness
Several reviews mentioned cleanliness issues within the restaurant, including unsanitary conditions and a lack of attention to hygiene.
- JSJu S2 days ago5.0It was very clean, fast, and friendly, and I especially appreciated that they even brought the food to the table — it made the service feel even more warm and attentive.
- KRKarlen RuybalNov 13, 20255.0They have it down pat here, drive thru was extremely quick even while it was very busy. The food is spectacular quality and very fresh, the coffee order that I usually get has never tasted as good as how this location makes it
- OWolivia whittingtonNov 9, 20252.0food is always fine but customer service is a consistent problem we’ve had across multiple visits. i’m a younger person myself but the younger people specifically always have an attitude even when you do not bring up any issues/problems with the order. we’ve had multiple people snap at us for literally no reason.we are always kind as we know everyone has tough days but it gets to a point where you feel like you’re a problem for even coming to the mcdonald’s in the first place. the one time something WAS actually wrong with our order we were met with immediate pushback and defensiveness when we approached the situation very patiently. we ended up just leaving as she clearly had no intention on helping on us even if it was a simple fix (wrong drink). i’ve worked in customer service before so i understand it can be exhausting and you can deal with a lot of rude people but the consistent attitude here is ridiculous and the people working the windows need more customer service training
- VLVictor LimNov 8, 20252.0Comfort food for me as I always love eating McD. Disappointed that they served me an expired pie. Ordered 2 pies and one of them was expired 4 hours ago. Wanted to exchange but the staff claimed ignorance and innocence. Have to check the expiry date and time before taking the food from the counter to the table or check when they sent the food to your table.
- KBKaley BarrettNov 4, 20255.0I love this location! It’s very clean, and the staff is incredibly friendly. Highly recommend! 😊
Frequently Asked Questions About McDonald's
What are the delivery hours for McDonald's at 2960 International Pkwy, Lake Mary, FL?
McDonald's delivery service is available daily from 4:00 AM to 2:45 AM.
Does this McDonald's location offer 24-hour drive-thru service?
Yes, the drive-thru at this McDonald's is open 24 hours a day, 7 days a week.
What delivery and pickup services are available at this McDonald's?
This McDonald's offers delivery, same-day delivery, and no-contact delivery services.
How can I order McDonald's from this location online?
You can order through the McDonald's website, the McDonald's app for iOS or Android, or via the provided delivery URL.
What payment options are accepted at this McDonald's?
Accepted payment methods include American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
What are the general opening hours for this McDonald's?
This McDonald's is open 24 hours a day, every day of the week.
What services does this McDonald's location provide?
Services include drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and WiFi.
What nearby banks are close to McDonald's at 2960 International Pkwy in Lake Mary?
Nearby banks include First Horizon Bank and IBERIABANK, which can be convenient for financial errands before or after your McDonald's visit.
Are there any nearby hotels near this McDonald's for travelers?
Yes, the Westin Hotel by Marriott and The Westin Lake Mary, Orlando North are nearby, making McDonald's a convenient dining option for hotel guests.
What entertainment or rental services are near McDonald's on International Pkwy?
Nearby entertainment includes Redbox rental kiosks where you can rent movies and games, ideal for a relaxed evening after dining at McDonald's.