Dunkin'

3.1
379 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Lake Mary, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
222 Wheelhouse Ln, Lake Mary, FL
32746, United States

Hours

Reviews

3.1
379 reviews
5 stars
147
4 stars
50
3 stars
21
2 stars
22
1 star
139

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of experiences with customer service, with some employees praised for their friendliness and efficiency, while others are reported as rude and unprofessional.

Order Accuracy

Many customers reported issues with incorrect orders and missing items, leading to frustration and disappointment.

Wait Times

Numerous reviews mention long wait times in the drive-thru and for orders, often exacerbated by understaffing.

Food Quality

Several customers expressed dissatisfaction with the quality of food, citing stale donuts and improperly prepared items.

Management Issues

There are complaints about poor management practices, including lack of oversight and inadequate staffing, contributing to overall negative experiences.
  • SS
    shelby sielaff
    Nov 14, 2025
    3.0
    My sandwich I asked for extra cheese and the cheese wasn’t even melted when I got it and the egg was cold
  • TD
    Taylor Dzubara
    Nov 11, 2025
    1.0
    I have yet to have one good experience at this Dunkin. I don’t know how it is so difficult to deliver a quality item. These are two different visits several days apart, and there have been other times, that I have received an unenjoyable meal. The bread was toasted/burnt so hard I couldnt bite through it. And the bacon was burnt to a crisp and fell off in pieces. This was 15 minutes after they opened. The glazed blueberry donuts barely have any icing on them so they just taste like a dry plain cake donut, disappointing. I dislike leaving negative reviews but I’ve just been let down so many times here.
  • SW
    Shane Wright
    Oct 31, 2025
    1.0
    Drive thru lady seemed moody/pushy. Also how are you out of whip cream?
  • AS
    Alicia singh
    Oct 29, 2025
    1.0
    I can’t believe they charge for water even with purchase
  • AG
    Amy Gove
    Oct 20, 2025
    1.0
    Used to be a great place to go but lately there is a super rude woman working that has a problem with being respectful and professional to customers as well as her fellow employees. It makes it pretty uncomfortable for everyone. No manager talk to apparently? I find that hard to believe.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Lake Mary, FL?

Dunkin' is open daily from 5:00 AM to 8:00 PM for dine-in, and delivery is available from 5:30 AM to 7:30 PM.

Does Dunkin' in Lake Mary offer delivery and pickup options?

Yes, Dunkin' offers both delivery and curbside pickup services at this location.