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Dunkin'

3.1
(388 reviews)

Business Details

222 Wheelhouse Ln, Lake Mary, FL
32746, United States
(689) 666-3161
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Lake Mary, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
222 Wheelhouse Ln, Lake Mary, FL
32746, United States

Hours

Reviews

3.1
388 reviews
5 stars
149
4 stars
50
3 stars
22
2 stars
22
1 star
145

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and dismissive towards customers.

Order Accuracy

Many customers reported issues with incorrect orders and modifications not being followed, leading to dissatisfaction.

Wait Times

Customers frequently complained about long wait times in the drive-thru and for orders, often exceeding 20 minutes.

Food Quality

Several reviews mentioned stale or poorly prepared food items, including donuts and sandwiches, contributing to a negative experience.

Staff Friendliness

While some customers praised specific employees for their friendliness, many others noted a general lack of warmth and professionalism among the staff.
  • CR
    Camille Reyes
    Feb 7, 2026
    1.0
    I was picking up an order today and said Hi with a Smiling face and the girl in the pickup spot and she literally star at me and didn’t say a single word, she look at me sooo bad. I think her name is Luuu. Let me tell this, you guys/ or you girl should be a little nicer with customers, that was a VERY MEAN ATTITUDE. Remember your paychecks come from our coffee orders.
  • KF
    Kylsie Ferrara
    Jan 31, 2026
    1.0
    Terrible service, the two guys working were absolutely disrespectful and didn’t even apologize after we waited 15 min in the drive thru for our coffees. Very disappointing!
  • FF
    Figment
    Jan 25, 2026
    1.0
    I don’t mean to put in a bad review out of hatred or to be an awful person, but I work retail and if I was in this Dunkin, I would be disappointed. Only having one employee doing all of these food and drinks by themselves? The quality was horrible and there is no reason why an employee should be working alone. As someone who makes coffee as their job, making quality beverages should be first priority over time goals. Not mad at the employee, I’m mad at the manager who thought it would be okay to let someone work alone.
  • LM
    Linet Mendez
    Jan 19, 2026
    1.0
    Wow… we came to this location at 2:40pm on Monday January 19th no one was in the store and there was one car in the drive through we waited 5 min and I can see the employee doing what it looks like an order but she was not acknowledging us at all. My husband approached her and ask her “if she can please ask someone to help us” she completely ignored him so he walked closer to her asked again “can someone please help us” she ignored us one more time. We decided to leave. He turned around and ask her and another gentleman in the back if there were any managers working and they both ignored him. All we wanted was a donut for my son that just find out that he needed surgery and was scared. Thank you for this we really appreciate the horrible service. Good luck with everything!
  • DW
    Dennis Winston
    Jan 12, 2026
    1.0
    The manager got involved too early and essentially caused a problem that wasn’t there to begin with. The service needs some improvement. I did not get fresh food.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Lake Mary, FL?

Dunkin' is open daily from 5:00 AM to 8:00 PM for dine-in, and delivery is available from 5:30 AM to 7:30 PM.

Does Dunkin' in Lake Mary offer delivery and pickup options?

Yes, Dunkin' offers both delivery and curbside pickup services at this location.

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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