Dunkin'

Reviews

• AC

  Allijah “Alli” Collins

  Nov 15, 2025
  1.0
  I love going to dunkins all around and sadly to say this one was the worse, no croissant, no cookie butter cold foam, and made my usual taste horrible and burnt and YES ive had the same exact thing at other locations and never has it been this bad
• KF

  Kim Fancher

  Nov 1, 2025
  1.0
  I went through the drive-through on a Friday morning and they gave me the wrong drink. I was on I four before I realized that they gave me the wrong drink so I called the store and they took my name and I told them I would be back the next morning and they said they would replace the drink. I got there Saturday morning and they told me because I didn’t have the name of the person that I spoke to,( which she never gave me) they couldn’t help me. I was actually going to buy donuts while I was there, but I just walked out. It wouldn’t have been bad if the drink that they gave me, the pumpkin spice signature latte, actually tasted decent. I frequently stopped by to get their caramel craze signature latte however I will not be stopping at this Dunkin again due to poor customer service.
• NS

  Nelson Sicard

  Oct 28, 2025
  1.0
  By far one of the worst Dunkin’ Donuts ever Manager Aida was very unprofessional and very rude all because she was ready to go home for the day at the front counter with her purse on not caring for customer needs when I asked to speak with manager all because she was in a rush to clock out. I say if you don’t like your job QUIT !!!
• BV

  Brian Velez

  Oct 21, 2025
  1.0
  This place is really a joke. I started patronizing them because I got away from Starbucks their prices seem reasonable. I started ordering avocado toast and on one occasion about 6 months ago had the avocado frozen on the toast They reimbursed me on the product. a couple times after that I got it and it was over done with the avocado. I decided to try another product which is a grilled cheese sandwich on sourdough. Well come to find out on Avalon Park and at the location at this location in Lake Mary they give you the grilled cheese with only one side done on the toast. I then proceeded to ask at this location on Lake Mary to please give me the grilled cheese toasted on both sides.(Have you ever had a grilled cheese sandwich with it only toasted on one side?) I told the manager who was attending me this information in the drive through when I got my grilled cheese only one side of it bread was toasted. I tried to get a hold of the district manager and chase him down and went to several locations and they told me he just left He went to the other location like a fool I was running around after him and leaving my numbers at these locations and to this day he has not called me back. The district manager as well as the managers at these locations are incompetent and I guess I will have to take my business elsewhere. By the way the grilled cheese toasted on one side happen on two occasions at this location. Once with the manager attending me
• FT

  Foxwell Tyeno

  Oct 20, 2025
  1.0
  This location is not even worth one star they’re rude. Very disrespectful. They have no customer service skills straight garbage.

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