McDonald's

3.5
2139 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
491 SW Main Blvd, Lake City, FL
32025, United States

Hours

Reviews

3.5
2,139 reviews
5 stars
760
4 stars
407
3 stars
424
2 stars
194
1 star
354

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely long wait times, particularly in the drive-thru, with some waiting over 30 minutes.

Customer Service

Feedback highlighted a mix of experiences, with some praising friendly staff while others reported rude and unprofessional behavior from employees.

Food Quality

Several reviews mentioned issues with food quality, including cold items, incorrect orders, and unsatisfactory preparation.

Cleanliness

Multiple customers noted that the restaurant, including restrooms, was not clean and required better maintenance.

Management Issues

Reviews indicated poor management practices, including staff shortages and lack of organization, contributing to the overall negative experience.
  • KK
    Kyle
    2 days ago
    1.0
    Terrible service yelling at my family and wasn’t even busy they be lucky I’m spending my money at there shitty experience
  • DP
    Dalton Poole
    4 days ago
    1.0
    Ordered a double cheeseburger, cause I’m fat As hell and I’ll admit it, they gave me a burger with one patty on it and a hard bun spending almost $14 on this crap
  • JN
    Joshua Noegel
    Jan 4, 2026
    1.0
    Probably the worst McDonald’s in North America. The ice cream machine never works. They are always out of fries, burgers and blame corporate.
  • JG
    john goodman
    Jan 3, 2026
    5.0
    Good food. Good service ordered at counter. Manager brought food to table. Very friendly and helpful. Clean rest rooms. Good sweet tea. The little things matter. Praise the Lord!
  • JR
    Jannel Ramirez
    Dec 3, 2025
    1.0
    This McDonald’s needs a change in management. The drive-thru took 30 minutes, which is unacceptable. Something clearly needs to be done about how this location is being run.

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's in Lake City, FL?

McDonald's in Lake City, FL is open 24 hours a day, 7 days a week.

Is the drive-thru at this McDonald's location open all day?

Yes, the drive-thru is open 24 hours a day, every day of the week.