Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.2
3,828 reviews
5 stars
1,235
4 stars
671
3 stars
632
2 stars
362
1 star
928
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported extremely long wait times, often exceeding 30 minutes, for their orders.
Order Accuracy
Many reviews highlighted issues with incorrect or incomplete orders, leading to customer dissatisfaction.
Staff Behavior
Numerous complaints were made about rude or unprofessional staff interactions, including confrontational behavior from management.
Cleanliness
Several customers noted unsanitary conditions in the restaurant and bathrooms, contributing to a negative dining experience.
Food Quality
While some customers enjoyed the food, many reported it being cold, poorly prepared, or not fresh.
- BWBritt Ward4 days ago1.0Like all the other McDonald's I've been through they are all getting worse and worse on everything
- MSMark SiefringNov 9, 20251.0Extremely slow, employee walked out in frustration, bathrooms are filthy and soda machine was not working
- MSMegan SchaedlerOct 31, 20251.0Been sitting in the drive thru line for 30+mins to get our online order at 11pm at night and no one was at the order box. People in front of us have been waiting longer. There were people in there but not paying attention by any means. They are super slow and not attentive at all to their customers. I swear they have ghosts working here because absolutely nobody is around. Worst service ever! If I could give it zero stars I absolutely would. Get better staff who are willing to work and not be lazy and leave customers waiting especially after they have paid for their food in advance. Wish my husband and I could get a refund because we would definitely go elsewhere and will from now on. P.S.- There were employees complaining as they walked out from their shift about the line of vehicles. Also employees coming over to the door to look at the line and they disappeared into thin air. Also you need to fire the whole entire night staff. Says you are open until 2am and the staff was very rude when we said we ordered online and there were 2 orders sitting in the drive thru window!!!!!!
- SGstar GuessOct 19, 20251.0Pulled up at 1100 PM and they would not answer the drive thru. Sat there for 10 minutes saying hello. There drive thru sign was turned off and no one would answer. Looked on line and said they did not close til 12AM. This is totally unprofessional. With service like that I am surprised McDonalds at this location stays open.
- DDDaniel DeLozierOct 15, 20251.0Avoid this location. The manager was very disrespectful and confrontational for no reason. Even one of the other employees was embarrassed and apologized for the manager’s behavior. I reached out to McDonald’s explaining the poor behavior in detail and requested a refund. Other than a generic “we have forwarded this to the location” message, I have been ignored and not received a refund. Apparently, McDonald’s and this location considers that kind of behavior to be perfectly acceptable and does not care if customers are belittled and treated like they are beneath them. Case number 34084222. Give me my money back immediately. You can go through my account on the app and see how many orders I’ve placed over the years and that this is the first I’ve complained. The behavior was THAT bad. So give me a refund and honestly, I probably deserve more than that.
Frequently Asked Questions About McDonald's
What are the regular operating hours of McDonald's at 3133 W US Highway 90, Lake City, FL?
McDonald's at 3133 W US Highway 90, Lake City, FL is open daily from 6:00 AM to midnight, except on Fridays and Saturdays when it closes at 2:00 AM.
What are the delivery hours for McDonald's in Lake City, FL?
Delivery service is available daily from 6:00 AM to 11:30 PM.
Which payment methods can I use at McDonald's in Lake City?
You can pay using American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does McDonald's offer any mobile ordering or delivery services?
Yes, McDonald's provides curbside pickup, delivery, same-day delivery, and no-contact delivery options.
Can I earn rewards or get special offers when ordering from McDonald's?
Yes, you can earn MyMcDonald's Rewards points for free food and access mobile offers through the McDonald's app.
Does this McDonald's location have a drive-thru service?
Yes, this McDonald's location offers drive-thru service.
What are some popular dining options near McDonald's on US Highway 90?
Nearby dining options include Sonny's BBQ, Wendy's, Chick-fil-A, LongHorn Steakhouse, Texas Roadhouse, Olive Garden, Chipotle Mexican Grill, and Burger King.
Are there any hotels close to McDonald's at 3133 W US Highway 90?
Yes, nearby hotels include Days Inn by Wyndham Lake City I-75, La Quinta Inn & Suites, Howard Johnson Lake City, Regal Inn, and Cypressinnlakecity.
If I'm visiting McDonald's, where can I find car wash services nearby?
Tidal Wave Auto Spa, providing car wash and auto detailing, is located nearby for your convenience.
Where can I rent videos or games near this McDonald's?
Redbox rental kiosks are located close to McDonald's, offering video and video game rentals along with books, magazines, music, and other retail items.