Dunkin'

3.9
350 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Lake City, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
14143 S US Highway 441, Lake City, FL
32024, United States

Hours

Reviews

3.9
350 reviews
5 stars
207
4 stars
42
3 stars
23
2 stars
10
1 star
68

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, incorrect orders, and poor customer service, with some feeling ignored or disrespected by staff.

Food Quality

Many reviews highlighted issues with food quality, including cold or stale items, and dissatisfaction with the taste of certain menu items.

Staff Friendliness

Despite service issues, several customers praised the friendliness and helpfulness of certain staff members, indicating a mixed experience.

Cleanliness

Multiple reviews mentioned unsanitary conditions, particularly in the bathrooms, contributing to a negative perception of the location.

Product Availability

Customers expressed frustration over the frequent lack of available donuts and other menu items, impacting their overall satisfaction.
  • JL
    Jena Lytle
    Oct 26, 2025
    1.0
    Apparently because there is only 2 workers and the ovens needed to be cleaned was they could not make food and were only serving drinks. Just a little confusing because I've been to Dunkins with only 2 workers before and they still made food. If I was the owner I would be pretty upset losing all the food orders on a Sunday.
  • MG
    Melissa Gingrich
    Oct 15, 2025
    5.0
    friendly staff, quick service
  • RR
    R Reagan
    Oct 14, 2025
    1.0
    There was a long slow moving line and the employee made my order wrong 2x. I ended up throwing it in the trash and calling it a loss, having zero faith that they’d get it right the 3rd time and having no time to get a refund.
  • ST
    S Taylor
    Sep 19, 2025
    2.0
    Been going for years. Tried to call 3x after driving through. No one answers, so communicating via Google Reviews instead. Was going to let manager know that the staff is always friendly, but the last 3 consecutive drinks through the drive-thru, I’ve had to pour out due to them being improperly mixed. I’ll give them a month and update review.
  • GW
    Ginger Wheeler
    Sep 7, 2025
    1.0
    If there was an option for zero stars, I would’ve chosen that. I waited almost 10 minutes along with two other customers in the store and neither person behind the counter even acknowledged us. They both walked out and I asked am I going to be able to get a cup of coffee Anytime soon and one of them said we are in the middle of a big rush please don’t do that. You’ll just have to wait five minutes. I said no thank you, and started walking towards the door and she said Good go. So I thought I should let her know then after waiting as long as I did and trying to give them a chance, they responded with nothing but poor customer service, which I told them I walked down. I will never go to this location again and hope that you won’t either

Frequently Asked Questions About Dunkin'

What are the operating hours for the Dunkin' location in Lake City, FL?

The Dunkin' in Lake City, FL is open Monday to Saturday from 4:00 AM to 8:00 PM, and on Sunday from 5:00 AM to 8:00 PM.

Does this Dunkin' offer delivery and curbside pickup services?

Yes, this Dunkin' location provides both delivery and curbside pickup services.