Chipotle Lake City is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Customers reported inconsistent food quality, with issues like undercooked rice, dried out meats, and overly salty dishes.
Service Issues
Many reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.
Cleanliness
Several customers noted cleanliness issues, with reports of dirty dining areas and unsanitary conditions.
Portion Sizes
There were complaints about small portion sizes and inconsistency in the amount of food served.
Positive Experiences
Despite the negative feedback, some customers praised friendly staff and enjoyable meals, indicating that experiences can vary significantly.
AW
allan wadsworth
Nov 3, 2025
4.0
I like how you can choose what you want in your burrito or in your bowl.
Will fill you up and it taste good too.
The drive through has no menu and force you to use mobile app. The mobile app just isnt for me, so I just went inside where you can see the ingredients that they put in your food.
CY
Carlos yancy
Oct 28, 2025
2.0
Ordered to go for first time. Never again
Literally put extra on all options. Maybe the server thought they were reading light the way the made the bowl 🤦🏾♂️🤦🏾♂️🤦🏾♂️
JD
Jo Dalton
Oct 22, 2025
3.0
If you want a late night fairly healthy meal option this would be a good place to go. The service was not great, the freshness of the food was also not great... Even though it was 8 PM. The "veggies option" was literally just onions and peppers. When I asked for a keto bowl, she just looked at me and asked me what I wanted... so I said, no grains, no rice, I wanted veggies and she went off to the side and grabbed another pan that was nearly empty and dumped it in the other nearly empty pan of veggies on the line. I got charged extra for guac and tofu and I got scraps for veggies. It was rather disappointing. Not to mention, this is my first chipotle experience.... I might try it again earlier in the day to see if the food is any fresher and the staff is more pleasant but it wasn't my favorite place to go. If the experience is the same the second time around, I won't go back to this location.
MK
Melissa Knight
Oct 19, 2025
2.0
The staff looked like they didn't want to be there. The place looked dirty. VERY Disappointed in the portion sizes of what I got. Bowls were ½ full & Burrito was ½ the size compared to other Chipotles. I will not be going back to this location.
TB
Tiffany Bailey
Oct 5, 2025
3.0
Service was great, but the rice was very undercooked.
Frequently Asked Questions About Chipotle Mexican Grill
What are the opening hours of Chipotle Mexican Grill in Lake City?
Chipotle Mexican Grill in Lake City is open every day from 10:45 AM to 10:00 PM.
Where is Chipotle Mexican Grill located in Lake City, Florida?
It is located at 3017 W US Highway 90, Columbia, Lake City, FL 32055, United States.
Does Chipotle Mexican Grill in Lake City offer online ordering?
Yes, you can order online through Chipotle's website or mobile app for convenient pickup or delivery.
What type of food does Chipotle Mexican Grill serve?
Chipotle offers customizable Mexican-inspired dishes like burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients.
How does Chipotle Mexican Grill support sustainability and food quality?
Chipotle prioritizes sourcing ingredients from farms that use humane and sustainable practices, using only 53 real ingredients without artificial additives.
Can I earn rewards or get exclusive offers at Chipotle Mexican Grill in Lake City?
Yes, by signing up for Chipotle Rewards, customers can earn free food and get exclusive offers.
What nearby restaurants can I visit along with Chipotle Mexican Grill in Lake City?
Nearby you can also visit Texas Roadhouse for American steakhouse fare, Moe's Southwest Grill for more Mexican options, Waffle House for breakfast and brunch, Wendy's, and Dairy Queen for fast food and ice cream.
Are there accommodations near Chipotle Mexican Grill for travelers?
Yes, nearby hotels include Regal Inn, Cypressinnlakecity, and Howard Johnson Lake City, all close to the restaurant for convenient stays.
How can I get to Chipotle Mexican Grill in Lake City using local services?
You can use nearby car rental services such as Budget Car Rental and Avis Car Rental to visit Chipotle easily if you're traveling by car.
Does Chipotle Mexican Grill in Lake City welcome the LGBTQ community?
Yes, this location welcomes LGBTQ customers and is committed to an inclusive environment.