Chipotle Mexican Grill

3.8
650 reviews
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About

Mexican Restaurant
Chipotle Lake City is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
3017 W US Highway 90, Lake City, FL
32055, United States

Hours

Reviews

3.8
650 reviews
5 stars
330
4 stars
117
3 stars
60
2 stars
42
1 star
101

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with issues like undercooked rice, dried out meats, and overly salty dishes.

Service Issues

Many reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.

Cleanliness

Several customers noted cleanliness issues, with reports of dirty dining areas and unsanitary conditions.

Portion Sizes

There were complaints about small portion sizes and inconsistency in the amount of food served.

Positive Experiences

Despite the negative feedback, some customers praised friendly staff and enjoyable meals, indicating that experiences can vary significantly.
  • AW
    allan wadsworth
    Nov 3, 2025
    4.0
    I like how you can choose what you want in your burrito or in your bowl. Will fill you up and it taste good too. The drive through has no menu and force you to use mobile app. The mobile app just isnt for me, so I just went inside where you can see the ingredients that they put in your food.
  • CY
    Carlos yancy
    Oct 28, 2025
    2.0
    Ordered to go for first time. Never again Literally put extra on all options. Maybe the server thought they were reading light the way the made the bowl 🤦🏾‍♂️🤦🏾‍♂️🤦🏾‍♂️
  • JD
    Jo Dalton
    Oct 22, 2025
    3.0
    If you want a late night fairly healthy meal option this would be a good place to go. The service was not great, the freshness of the food was also not great... Even though it was 8 PM. The "veggies option" was literally just onions and peppers. When I asked for a keto bowl, she just looked at me and asked me what I wanted... so I said, no grains, no rice, I wanted veggies and she went off to the side and grabbed another pan that was nearly empty and dumped it in the other nearly empty pan of veggies on the line. I got charged extra for guac and tofu and I got scraps for veggies. It was rather disappointing. Not to mention, this is my first chipotle experience.... I might try it again earlier in the day to see if the food is any fresher and the staff is more pleasant but it wasn't my favorite place to go. If the experience is the same the second time around, I won't go back to this location.
  • MK
    Melissa Knight
    Oct 19, 2025
    2.0
    The staff looked like they didn't want to be there. The place looked dirty. VERY Disappointed in the portion sizes of what I got. Bowls were ½ full & Burrito was ½ the size compared to other Chipotles. I will not be going back to this location.
  • TB
    Tiffany Bailey
    Oct 5, 2025
    3.0
    Service was great, but the rice was very undercooked.

Frequently Asked Questions About Chipotle Mexican Grill

What are the opening hours of Chipotle Mexican Grill in Lake City?

Chipotle Mexican Grill in Lake City is open every day from 10:45 AM to 10:00 PM.

Where is Chipotle Mexican Grill located in Lake City, Florida?

It is located at 3017 W US Highway 90, Columbia, Lake City, FL 32055, United States.