Arby's

4.1
2225 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
3289 W Us Highway 90, Lake City, FL
32055, United States

Hours

Reviews

4.1
2,225 reviews
5 stars
1,149
4 stars
542
3 stars
269
2 stars
107
1 star
158

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers had mixed experiences with food quality, with some praising freshness and taste while others reported cold or poorly prepared items.

Customer Service

Customer service was inconsistent, with some reviews highlighting friendly and helpful staff, while others noted rude behavior and poor management.

Cleanliness

The cleanliness of the restaurant varied, with some customers reporting clean facilities while others mentioned dirty tables and restrooms.

Order Accuracy

There were multiple complaints about incorrect orders and missing items, particularly in drive-thru experiences.
  • EC
    Elaine Ortiz Clemons
    Dec 30, 2025
    5.0
    I love everything about this place yummy food
  • AN
    angela norton
    Dec 30, 2025
    5.0
    Me and my nana went shopping We decided arbys was what she wanted She got the roast beef sandwich the classic And I got the pound of roast beef sandwich They always give us barbeque sauce the arbys sauce and they always ask us if we want sauces and they are all in my bag The ppl have always been polite and friendly and using The motto The customer is always correct and that do our orders and truly I've always had my orders to be correct
  • KM
    Kim Marie
    Dec 9, 2025
    4.0
    Never a problem,always good. Their new sandwich, the nugget one, is pretty good. Try it. One of my favorite places. Customer service is so so. But that's hit and miss wherever you go.
  • JH
    Jennifer Hennequant
    Dec 4, 2025
    5.0
    Staff is very nice and it's next to a great car charger!
  • RM
    Ray Miller
    Nov 24, 2025
    5.0
    I ordered the Arby's double roast beef sandwich. Although this doesn't show on the menu, I asked for the au jus with it. It tasted great, although the au jus was a tad salty. I could have ordered the classic French dip & Swiss sandwich which comes on a sub roll and adds Swiss Cheese. But my order had less calories, more beef and was less money. It was a delicious beefy choice and there was just enough au jus left after the sandwich to sip and enjoy! I'll get this again, or maybe try the gyro with the tzaziki sauce! I'll try to take a pic next time before I start eating... The cashier at the counter was totally new and couldn't answer a couple of questions I had, but he quickly got another employee he thought would be able to answer (which he did) so kudos to him for taking initiative to find the information I requested! It was a little late and there wasn't a crowd in the restaurant, so it was a nice peaceful dinner. Having said that, I forgot the Jamocha Shake and Cherry Turnover, two items I used to order all the time!