Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantIce Cream ShopCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.7
566 reviews
5 stars
237
4 stars
125
3 stars
78
2 stars
37
1 star
89
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with service quality are mixed, with some praising friendly staff and quick service, while others report rude employees and long wait times.
Food Quality
Food quality varies significantly; some customers enjoyed fresh and hot meals, while others received cold or incorrect orders.
Cleanliness
The cleanliness of the restaurant is inconsistent, with some reviews highlighting a clean environment, while others mention dirty bathrooms and overflowing trash bins.
Management Issues
Several reviews indicate problems with management, including poor organization and staff training, leading to slow service and mistakes in orders.
Overall Experience
Overall, the location has potential with positive experiences noted, but frequent issues with service and food quality detract from customer satisfaction.
- MCMia Chisholm3 days ago1.0Staff have nasty hygiene, & food is never fresh.
- DDDeanna4 days ago5.0I would have given a 1 star due to the attitude of the front worker. Had ordered meals for my kids through drive through and was missing 2 sandwiches. Waited over 15 mins to have these 2 single sandwiches replaced, even watching other people's mishaps with their food get rectified when they walked in well after I did. After the 15 min wait, I asked them to remake the whole order being now the other food was cold! I was met with eye rolls, sighs, and a "MA'AM WE ARE DOING THE BEST WE CAN" with major attitude. I was pretty upset at that being my KIDS food was cold, but I would have had fresh sandwiches...thats not right to my kids. Period. It was addressed by an AMAZING 👏 MANAGER, Shayla, WHO DESERVES A RAISE!!! She spoke to me like a human! Not an annoyance or a neusense. She went above and beyond and had my whole order replaced in 5 mins!! How she handled this situation shows she is in the right position! She has great customer service!
- ASA. C. (E. Norma Stitz)Oct 17, 20255.0It's genuinely amazing the impact new management has on an establishment. I will absolutely be going out of my way to come here now, "local competitor" costs far more with far less customer service. Thank you new management, seriously. I've missed coming here 😅
- KPKavin PaulOct 16, 20255.0Food came out quickly and was fresh and hot.
- BWBridgette WhittinghamSep 24, 20255.0I only stopped to use bathroom they had stopped serving breakfast so I wasn't interested in any other meals
Frequently Asked Questions About McDonald's
What are the regular opening hours of this McDonald's location?
This McDonald's is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.
When is the drive-thru service available at this McDonald's?
The drive-thru is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.
What are the delivery hours for this McDonald's?
Delivery service is available daily from 7:00 AM to 10:00 PM.
How can I order McDonald's from this location online?
You can place orders online through their delivery website at https://mcdonalds.order.online/business/-5579 or via their official app.
Does this McDonald's accept mobile payments?
Yes, this location accepts payment options including Apple Pay, Android Pay, American Express, Discover, MasterCard, Visa, and cash.
What services are offered at this McDonald's location?
This location offers DriveThru, Gift Cards, Mobile Offers, Mobile Ordering, and WiFi services.
Where is this McDonald's located?
It is located at 615 W Main St, Lake Butler, FL 32054, United States.
Which grocery store is near this McDonald's for additional shopping?
Spires IGA Market - Lake Butler, a grocery store offering fruits and vegetables, is nearby and convenient for additional shopping.
Are there any recreational trails near this McDonald's?
Yes, the Palatka-Lake Butler State Trail, which offers hiking opportunities, is located close to this McDonald's, a nice spot to visit before or after eating.
What places of worship can be found near this McDonald's?
Nearby religious organizations include Union Baptist Church of Lake Butler, Grace Christian Fellowship Baptist Church, Lake Butler Church of Christ, First United Methodist Church, and New Beginnings Apostolic Church.