Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantIce Cream ShopCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.7
574 reviews
5 stars
240
4 stars
127
3 stars
79
2 stars
38
1 star
90
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
There were mixed reviews on food quality, with some customers receiving cold or undercooked items, while others praised the freshness and taste.
Cleanliness
Several reviews highlighted cleanliness issues, particularly in bathrooms and dining areas, although some noted positive experiences with cleanliness.
Management
New management received positive feedback for improving service and customer experience, while previous management was criticized for poor organization.
- HChintergardt Cadie4 days ago5.0No Disneyland toys
- DSDavid SmithDec 28, 20251.0Bad food service and rude late night workers
- DPDouglas ParkerDec 19, 20252.0The only consistent thing about this McD's is they always screw up orders and take longer than anywhere else in town. Has to be one of the worst ran McDonald's I've been to, every time I decide to see if it's changed I am reminded that they just cannot get it together. Go to the Hardee's.
- MMMiaNov 21, 20251.0Staff have nasty hygiene, & food is never fresh.
- DDDeannaNov 20, 20255.0I would have given a 1 star due to the attitude of the front worker. Had ordered meals for my kids through drive through and was missing 2 sandwiches. Waited over 15 mins to have these 2 single sandwiches replaced, even watching other people's mishaps with their food get rectified when they walked in well after I did. After the 15 min wait, I asked them to remake the whole order being now the other food was cold! I was met with eye rolls, sighs, and a "MA'AM WE ARE DOING THE BEST WE CAN" with major attitude. I was pretty upset at that being my KIDS food was cold, but I would have had fresh sandwiches...thats not right to my kids. Period. It was addressed by an AMAZING 👏 MANAGER, Shayla, WHO DESERVES A RAISE!!! She spoke to me like a human! Not an annoyance or a neusense. She went above and beyond and had my whole order replaced in 5 mins!! How she handled this situation shows she is in the right position! She has great customer service!
Frequently Asked Questions About McDonald's
What are the regular opening hours of this McDonald's location?
This McDonald's is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.
When is the drive-thru service available at this McDonald's?
The drive-thru is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.
What are the delivery hours for this McDonald's?
Delivery service is available daily from 7:00 AM to 10:00 PM.
How can I order McDonald's from this location online?
You can place orders online through their delivery website at https://mcdonalds.order.online/business/-5579 or via their official app.
Does this McDonald's accept mobile payments?
Yes, this location accepts payment options including Apple Pay, Android Pay, American Express, Discover, MasterCard, Visa, and cash.
What services are offered at this McDonald's location?
This location offers DriveThru, Gift Cards, Mobile Offers, Mobile Ordering, and WiFi services.
Where is this McDonald's located?
It is located at 615 W Main St, Lake Butler, FL 32054, United States.
Which grocery store is near this McDonald's for additional shopping?
Spires IGA Market - Lake Butler, a grocery store offering fruits and vegetables, is nearby and convenient for additional shopping.
Are there any recreational trails near this McDonald's?
Yes, the Palatka-Lake Butler State Trail, which offers hiking opportunities, is located close to this McDonald's, a nice spot to visit before or after eating.
What places of worship can be found near this McDonald's?
Nearby religious organizations include Union Baptist Church of Lake Butler, Grace Christian Fellowship Baptist Church, Lake Butler Church of Christ, First United Methodist Church, and New Beginnings Apostolic Church.