Many customers praised the rich flavors and quality of the chocolates, particularly the truffles and s'mores.
Customer Service
Staff members, especially Sheila and Peter, received high marks for their friendliness and helpfulness, enhancing the overall experience.
Pricing Concerns
Several reviews noted that while the chocolates are delicious, they can be considered pricey for the portion sizes.
Atmosphere
The shop's ambiance and the ability to watch chocolates being made were highlighted as enjoyable aspects of the visit.
Mixed Experiences
Some customers expressed disappointment with specific items or service, indicating variability in experiences.
LL
lpalomino07
Nov 11, 2025
5.0
My boyfriend and my favorite chocolate shop! My boyfriend is completely obsessed with the freshly made s'mores and we love trying all the new seasonal chocolates flavors. We are regulars and will continue to go often as long as we live in Orlando.
MS
Melissa Stoker
Nov 11, 2025
5.0
Oh my richness! Whether you have a sweet tooth or simply appreciate quality in the few treats you eat, there is something here for you! I personally recommend sharing whether it is a treat or the hot sipping ganache so you can have a taste of as much as possible. Watching them make s’mores and chocolates through the window is a fun part of the experience, and they have themed goodies too at every price point. We will make this a regular stop when visiting!
VP
Vitória Pereira Pinto
Nov 9, 2025
5.0
Melhor chocolate quente que já tomei! Vale a pena! Feito com chocolate belga. O famoso smores é bom, mas o chocolate quente roubou a cena!
AA
ANewPaul
Nov 8, 2025
5.0
Destiny / Maury made out experience amazing! We thought we were only going to walk out with 1 chocolate, but she made a little tasting of all available chocolates and made us feel very special. I would highly recommend this shop as all the staff and employees love what they do. You can tell from the moment you walk in. Thank you!
- the couple from toronto
MO
Mister Owl
Oct 25, 2025
5.0
I came because I always heard great things about it. The guy that helped me his name was Peter I think, was great. He made some fantastic suggestions for some chocolates that I would have never thought about, and was extremely helpful in explaining all the flavors. I walked out with a big smile and a delicious s'more. I loved that you can watch them making the chocolates in the back while waiting in line. It was a truly magical experience.
What type of cuisine and products does The Ganachery offer?
The Ganachery specializes in American cuisine, offering handcrafted ganache squares in 16 decadent flavors made by expert chocolatiers.
Where is The Ganachery located?
The Ganachery is located at 1486 East Buena Vista Drive, Disney Springs Town Center, Lake Buena Vista, FL 32830, US.
What are the operating hours of The Ganachery?
The Ganachery is open every day from 10:00 AM to 11:00 PM, except on Friday and Saturday when it closes at 11:30 PM.
Which payment methods are accepted at The Ganachery?
The Ganachery accepts American Express, Cash, Contactless Payments, Diners Club, Discover, MasterCard, and Visa.
Does The Ganachery have wheelchair accessible restrooms?
Yes, The Ganachery offers wheelchair accessible restrooms for customers.
How can I contact The Ganachery?
You can contact The Ganachery by phone at +1 407-939-5277 or the alternate number +1 407-939-2273.
Are there any nearby attractions or shops I can visit when at The Ganachery?
Yes, nearby you can visit Downtown Disney, a shopping and entertainment area, and the Savannah Bee Company for gifts, as well as Apex By Sunglass Hut and Oakley for fashion accessories.
What dining options are available near The Ganachery in Disney Springs?
Nearby dining options include Paradiso 37 (American restaurant and bar), Morimoto Asia (Japanese and Asian cuisine), House of Blues Restaurant & Bar (Irish restaurant and pub), and Raglan Road Orlando (Irish pub and restaurant).
Can I enjoy nightlife near The Ganachery?
Yes, nightlife near The Ganachery includes The Adventurer's Club (lounge and dance club), Forbidden Lounge At Morimoto Asia, George’s Wine Bar, and The Shine Bar, offering bars and lounges to relax and have drinks.
Does The Ganachery have an online presence where I can learn more?
Yes, you can visit the official website at https://www.disneysprings.com/dining/the-ganachery/, follow on Instagram @waltdisneyworld, Facebook at TheGanacheryFL, and on YouTube at Disney Parks.