Many customers praised the chocolate for its rich flavors and high quality, particularly the hot chocolate and s'mores.
Customer Service
While some staff members received high praise for their friendliness and attentiveness, there were also reports of disorganization and rude behavior from certain employees.
Atmosphere
The shop's inviting atmosphere and the ability to watch chocolates being made were highlighted as enjoyable aspects of the experience.
Pricing Concerns
Several reviews mentioned that the prices are on the higher side, which some customers felt was justified by the quality, while others found it excessive.
SD
Sophie DiFilippo
2 days ago
5.0
Sheila was the BEST! It was our first time in Disney and she was so helpful! Gave us recommendations around the park and a complimentary chocolate! While it was raining, she began playing Disney trivia with all the customers, SO FUN!! not to mention the micky snore was fantastic :) highly recommend
SS
Stephen Stacey
Feb 24, 2026
5.0
This was a life-changing s’more. This is coming from the guy who always cooks them obsessively over campfires. Coat $9. Almost totally worth it!
JM
Jay M
Feb 9, 2026
5.0
A must visit place during every annual visit. This place is great.
CC
Chris Camanelli
Jan 29, 2026
5.0
Hands down the best place I’ve ever been too in my entire life. Destiny and Sean took amazing care of us and made the whole experience!!!!! 10 out of 10 you have to go. Best hot cocoa and chocolate ever
MV
Mrs. Joanna Vega
Jan 24, 2026
5.0
Chocolate lovers, this is a must-visit spot!
If you love chocolate, this place is a dream come true. They offer a wide variety of incredibly delicious chocolates, and the staff is very friendly and knowledgeable. They take the time to introduce each option and explain what’s on display, which makes the experience even better.
They also have beautifully packaged gift boxes. I chose the 16-piece box, which is perfect for trying a little bit of everything. The presentation is elegant, and every piece was amazing.
This is an absolute must-visit when you’re at Disney Springs in Orlando, FL. Highly recommended! 🍫✨
What type of cuisine and products does The Ganachery offer?
The Ganachery specializes in American cuisine, offering handcrafted ganache squares in 16 decadent flavors made by expert chocolatiers.
Where is The Ganachery located?
The Ganachery is located at 1486 East Buena Vista Drive, Disney Springs Town Center, Lake Buena Vista, FL 32830, US.
What are the operating hours of The Ganachery?
The Ganachery is open every day from 10:00 AM to 11:00 PM, except on Friday and Saturday when it closes at 11:30 PM.
Which payment methods are accepted at The Ganachery?
The Ganachery accepts American Express, Cash, Contactless Payments, Diners Club, Discover, MasterCard, and Visa.
Does The Ganachery have wheelchair accessible restrooms?
Yes, The Ganachery offers wheelchair accessible restrooms for customers.
How can I contact The Ganachery?
You can contact The Ganachery by phone at +1 407-939-5277 or the alternate number +1 407-939-2273.
Are there any nearby attractions or shops I can visit when at The Ganachery?
Yes, nearby you can visit Downtown Disney, a shopping and entertainment area, and the Savannah Bee Company for gifts, as well as Apex By Sunglass Hut and Oakley for fashion accessories.
What dining options are available near The Ganachery in Disney Springs?
Nearby dining options include Paradiso 37 (American restaurant and bar), Morimoto Asia (Japanese and Asian cuisine), House of Blues Restaurant & Bar (Irish restaurant and pub), and Raglan Road Orlando (Irish pub and restaurant).
Can I enjoy nightlife near The Ganachery?
Yes, nightlife near The Ganachery includes The Adventurer's Club (lounge and dance club), Forbidden Lounge At Morimoto Asia, George’s Wine Bar, and The Shine Bar, offering bars and lounges to relax and have drinks.
Does The Ganachery have an online presence where I can learn more?
Yes, you can visit the official website at https://www.disneysprings.com/dining/the-ganachery/, follow on Instagram @waltdisneyworld, Facebook at TheGanacheryFL, and on YouTube at Disney Parks.
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