The Crystal Palace

4.1
1983 reviews

About

American RestaurantBar & GrillDisney
Dine in Victorian splendor in this greenhouse-inspired Crystal Palace, idyllically set on Main Street, U.S.A. Join Winnie the Pooh and friends for a whimsical all-you-care-to-enjoy buffet breakfast, lunch or dinner.

Details

  • DeliveryNot available
  • TakeoutNot available
  • Accepts reservationsAvailable
  • Requires reservationsNot available

Location

The Crystal Palace
1180 Seven Seas Drive, Lake Buena Vista, FL
32830, United States

Hours

Reviews

4.1
1,983 reviews
5 stars
1,162
4 stars
342
3 stars
160
2 stars
124
1 star
195

What are people saying?

AI-generated from recent customer reviews

Character Experience

Many customers enjoyed the character interactions, particularly with Winnie the Pooh and friends, which added to the overall dining experience.

Food Quality

There were mixed reviews about the food quality, with many customers describing it as subpar, overpriced, and reminiscent of cafeteria-style meals.

Service Issues

Several reviews highlighted poor service, including slow wait times and rude staff, which detracted from the overall experience.

Value for Money

Many customers felt that the high prices did not match the quality of food and service, leading to disappointment.

Ambiance

The restaurant's atmosphere was generally praised for its decor and theme, contributing positively to the dining experience.
  • LM
    Louise Ménard
    Jan 6, 2026
    2.0
    Expérience très décevante. Nourriture et le service ont été très décevants. Étant donné que c’était un buffet nous avons dû empiler les assiettes au centre de la table car la serveuse ne venait pas les chercher. Le coût pour 4 adultes et un enfant de 3 ans était presque de 550$ canadien. C’est sûr que de voir quelques personnages de Disney fut le côté positif mais encore là, il a fallu les courir pour prendre des photos. Ça ne vaut pas l’argent dépensé.
  • GA
    gus altimany
    Jan 3, 2026
    1.0
    Horrible food, inedible, chicken legs were raw, bread was old, options are so little not worth the cost per person. Desert has no taste. Only good thing was the ice cream. Not recommended to waste your money for a limited and inedible food options.
  • MM
    Matt
    Jan 1, 2026
    5.0
    Our best overall dining experience of the trip. Food was very good and expansive for a buffet. Service was great. Characters came around to every table. Would definitely recommend for families.
  • MZ
    Matt Zmak
    Dec 30, 2025
    4.0
    Came for the character dining during dinner time, and will come back next trip! We booked the dinner buffet here because we wanted to experience some character dining experience. Here you will meet the 100 Acre Woods characters - Tigger, Eyore, and Piglet walk around the restaurant, where Pooh was stationed at the very front for customers to come up to him instead. We went earlier than regular dinner time and it was nice and quiet and had ample time with each of the characters. Even Pooh didn't have a line unlike when we had left around 6. The food here was actually really good. It has your standard buffet style items like breads and salads. They also have a great selection of meats as well. I truly enjoyed the rainbow carrots and broccoli - seriously, I was in desperate need of some veggies from all the sweet snacks we had been eating. The salmon was also something I truly enjoyed. We were pretty full but I could never say no to a cookie and I spotted these cookies on the dessert table so I grabbed one. I was actually blown away - it was like a churro style cookie and blew my expectations out of the water! It was so good I went back up to grab a plate of just 4 more cookie. So so good! Not sure if they are available all year round, but they were some of the best cookies I had on Disney property without paying 6$ a cookie. I had such a great time here with the characters and the food was really good that I will definitely be coming back here on my future Disney World trips.
  • CC
    Christinmb
    Dec 21, 2025
    5.0
    This was one of the most cute experiences I've been to. The whole cast was amazing, the food was delicious, I ended up having indigestion from all the food I ate and I forced myself to try because there was so delicious 🤤. Was it expensive? Yes, of course. Was it a buffet type? Yes, it was and it was amazing 😍. Was it all worth it? Every second was, I have no complains about the price, the food, the staff, the cast members. I'll 100% go back and do it again.

Frequently Asked Questions About The Crystal Palace

What type of dining experience does The Crystal Palace offer?

The Crystal Palace offers a casual dining experience with a whimsical all-you-care-to-enjoy buffet featuring American cuisine and character dining with Winnie the Pooh and friends.

What are the operating hours of The Crystal Palace?

The Crystal Palace is open daily from 8:00 AM to 10:45 AM and then from 11:00 AM to 9:00 PM.