Business Details
About
American RestaurantBar & Grill
Dine in Victorian splendor in this greenhouse-inspired Crystal Palace, idyllically set on Main Street, U.S.A. Join Winnie the Pooh and friends for a whimsical all-you-care-to-enjoy buffet breakfast, lunch or dinner.
Details
- DeliveryNot available
- TakeoutNot available
- Accepts reservationsAvailable
- Requires reservationsNot available
Location
Hours
Reviews
4.1
1,964 reviews
5 stars
1,154
4 stars
338
3 stars
160
2 stars
121
1 star
191
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers found the food to be subpar, with complaints about it being cold, tasteless, or poorly prepared, especially given the high prices.
Character Experience
The character interactions were generally praised, with many guests enjoying the opportunity to meet Winnie the Pooh and friends, although some noted issues with characters not visiting their tables.
Service Issues
Numerous reviews highlighted poor service, including long wait times for drinks and food, as well as unhelpful or rude staff.
Value for Money
Many customers felt that the dining experience did not justify the high prices, citing better options available at Disney for similar or lower costs.
Atmosphere
The restaurant's decor and ambiance received mixed reviews, with some appreciating the theme while others noted cleanliness issues.
- ESElizabeth Sims4 days ago2.0Service was slow, and food was not good. Tasted like elementary cafeteria food. With so many other great choices, I’d stay away from this one.
- AFAlex Fournier6 days ago5.0We went to the Crystal Palace restaurant for our Honeymoon dinner! Our waitress was very nice! Always came by to check on us & was very helpful! The food was also delicious! 😋 My favorite part of the restaurant is the character interactions! We had the characters visit our table & it was very memorable & exciting! 😍
- JDJeremy DavisNov 15, 20253.0Brunch here was pretty disappointing. The buffet was lower quality than any other Disney buffet I've experience and wasn't worth the $60+ cost. Food wise, there's so many better options nearby.
- NDNicholas DenisNov 14, 20251.0The only good thing was the waiter. He went out of his way to make sure my kids got to meet the characters. Otherwise the food was complete trash at an asinine price. My kids barely ate the nasty buffet. I paid over $300 (family of four)garbage food. I have had better quality from Denny’s. Disney ought to be ashamed they charge that much for such crap.
- MSMike StoneOct 25, 20251.0I went on a wild goose chase with my 4 year old in one arm trying to find our stroller. Not one cast member could find it. I asked for the manager. He goes, “what does it look like?” It looks like the other thousand strollers out here. I finally found it on my own after 15 minutes. Deprived my kid of an extra ride before leaving for the night. Walt would turn over in his grave if he heard about this terrible lack of customer service.
Frequently Asked Questions About The Crystal Palace
What type of dining experience does The Crystal Palace offer?
The Crystal Palace offers a casual dining experience with a whimsical all-you-care-to-enjoy buffet featuring American cuisine and character dining with Winnie the Pooh and friends.
What are the operating hours of The Crystal Palace?
The Crystal Palace is open daily from 8:00 AM to 10:45 AM and then from 11:00 AM to 9:00 PM.
Does The Crystal Palace offer reservations and can I order ahead?
Yes, The Crystal Palace accepts reservations and also offers order and pay ahead services, although reservations are not required.
What payment methods are accepted at The Crystal Palace?
The Crystal Palace accepts American Express, Cash, Contactless Payment, Diners Club, Discover, Mastercard, and Visa.
Is The Crystal Palace suitable for families with children?
Yes, The Crystal Palace welcomes families, has a children's menu, high chairs, and wheelchair accessible entrances and restrooms.
Are there vegetarian and organic food options available at The Crystal Palace?
Yes, The Crystal Palace serves vegetarian dishes as well as organic food options and offers a salad bar.
Does The Crystal Palace serve alcohol or cocktails?
No, The Crystal Palace does not serve alcohol, beer, cocktails, or wine.
What nearby transportation options can help me reach The Crystal Palace?
Disney's Transportation and Ticket Center and the Transportation & Ticket Center Monorail Station are nearby and provide easy transit options to The Crystal Palace.
What nearby attractions can I visit before or after dining at The Crystal Palace?
You can visit nearby attractions like Mickey's Not-So-Scary Halloween Party, Orlando Florida Disney World, and Typhoon Lagoon Water Park, all close to The Crystal Palace for additional entertainment.
Are there other dining options near The Crystal Palace within Magic Kingdom?
Yes, nearby dining options include Pecos Bill Tall Tale Inn & Cafe, Cosmic Ray's Starlight Cafe, and The Plaza Restaurant, providing a variety of food choices close to The Crystal Palace.