Swirls on the Water

4.3
482 reviews
Disney Springs Swirls on the Water DOLE Whips

About

American Restaurant
Indulge in a delightful DOLE Whip® treat as you soak up scenic views of Lake Buena Vista at this surf-inspired kiosk.

Details

  • DeliveryNot available
  • TakeoutNot available
  • DebitAvailable
  • Mobile paymentsNot available

Location

Swirls on the Water
1660 Buena Vista Drive, Lake Buena Vista, FL
32830, United States

Hours

Reviews

4.3
482 reviews
5 stars
316
4 stars
71
3 stars
38
2 stars
18
1 star
39

What are people saying?

AI-generated from recent customer reviews

Product Quality

Many customers noted issues with the ice cream being hollow in the center and lacking flavor, particularly with certain flavors like pistachio and chocolate.

Customer Service

Numerous reviews highlighted poor customer service experiences, including rudeness from staff and inconsistent service.

Value for Money

While some customers appreciated the sampler options and pricing, others felt the portions were inadequate for the price paid.

Location and Atmosphere

The location is praised for its setting near the water and the Rainforest Cafe, but seating is limited and can be crowded.
  • GG
    Giulia G
    Dec 5, 2025
    1.0
    The ice cream is a water based yogurt more than anything. Chocolate is barely edible and the rest of the flavors are ok. For the price, I don't think it's worth it considering they left a very huge hollow space in all our ice cream cups.
  • KA
    kevin ali
    Dec 3, 2025
    1.0
    Horrible bad customer service. Can’t give me what I’m paying for. Everything they say is unfortunately not. When I visit 4 months ago had better service and mix.
  • SJ
    Stephanie Young-Eun Jung
    Nov 13, 2025
    5.0
    Had: Mickey gingerbread cone
  • AT
    Antonio Tejeda
    Nov 9, 2025
    1.0
    Eli, Bryan, Jefferey, had terrible service they robbed me of my order and gave me half serving. I asked for a new and they refused. With attitude. Place should shutdown
  • AC
    Abbe Chandler
    Oct 19, 2025
    1.0
    Kenny was utterly rude I think at dairy queen i would’ve gotten better service. I usually don’t care because working in the service industry is hard but he was super rude when we asked if we could have sprinkles a simply no sufficed but he said no with a bad attitude then rolled his eyes like I asked something insane. It was obvious he did not wanna be here, and i won’t be back

Frequently Asked Questions About Swirls on the Water

What type of food does Swirls on the Water serve?

Swirls on the Water specializes in American cuisine, offering quick service food including desserts like the DOLE Whip® treat and coffee.

Where is Swirls on the Water located?

It is located at 1660 Buena Vista Drive in Disney Springs Marketplace, Lake Buena Vista, Florida.