The food quality is inconsistent, with some dishes praised (like jambalaya and beignets) while others are criticized for being bland or poorly prepared.
Service
Service is generally friendly and helpful, but some reviews mention underprepared staff and inconsistent service experiences.
Atmosphere
The atmosphere is enjoyable and themed, with many customers appreciating the New Orleans vibe and decor.
Variety
The food court offers a wide variety of options, catering to different tastes and dietary needs, including gluten-free choices.
Beignets
The beignets are a standout item, frequently highlighted as delicious and a must-try.
JM
John Medina
Jan 5, 2026
5.0
Beignets are deliciously great! Food court area is so and so.
SJ
Serena Joy
Jan 2, 2026
5.0
Classic and fun. Loved the beignets, warm and fresh. Great atmosphere. Even with a bit of a crowd, service was quick.
MS
Michelle Sprague
Dec 29, 2025
5.0
We were at Disney for Christmas, stayed at another hotel. Came over to use last of our Quick service credits. Wow 😳. Food choices were amazing both bfast & lunch. Colorful & Fun decor. Plenty of seating and endless options food and drink.
Staff was exceptionally kind & helpful.
I will make it a point to come back here again .
MK
Mica K
Dec 26, 2025
2.0
Stayed at the resort and ate here 3 times as they were basically our only option.
Most of the young staff behind the counter seemed so underprepared to take orders and scoop pre-prepared food it was fascinating. Each time I tried to order it was a sight to see how stumped they were over the most straightforward and simple request.
The Positives:
The beignets are good, a little on the heavier side. The chicken with mash potatoes and broccoli dinner entree punched above normal cafeteria fair.
The Negatives:
Breakfast was heavy, greasy, waffles were rock hard. The poboy was bad, way too much bread to toppings. Kids burger was bland, almost cold.
CP
CINDY Petraitis
Dec 12, 2025
5.0
Had to have the Bignets, they are pretty good and made fresh. Still warm when we got them, not as good as Cafe Du Mondes but very yummy and a good coffee as well. Definitely worth the visit and beautifully decorated. Seen some characters as well when we stopped in.
Frequently Asked Questions About Sassagoula Floatworks and Food Factory
Where is Sassagoula Floatworks and Food Factory located?
It is located at 2201 Orleans Drive, Disney's Port Orleans Resort - French Quarter, Lake Buena Vista, FL 32830.
What types of cuisine does Sassagoula Floatworks and Food Factory serve?
They serve American cuisine focusing on quick service with options including breakfast, lunch, and dinner, along with desserts and comfort food.
What are the operating hours for Sassagoula Floatworks and Food Factory?
The restaurant is open daily from 7:00 AM to 11:00 PM.
Does Sassagoula Floatworks and Food Factory accept mobile orders?
Yes, they provide an order and pay ahead option for convenient mobile orders.
Can customers find vegetarian or organic food options at Sassagoula Floatworks and Food Factory?
Yes, the restaurant serves vegetarian and organic food options.
Are alcoholic beverages served at Sassagoula Floatworks and Food Factory?
No, the restaurant does not serve liquor, beer, wine, cocktails, or alcoholic drinks.
Is there seating available at Sassagoula Floatworks and Food Factory?
Yes, the restaurant has both indoor seating and outdoor seating areas, including options suitable for families and wheelchair accessible entrances and restrooms.
What payment methods are accepted at Sassagoula Floatworks and Food Factory?
They accept major credit cards including American Express, MasterCard, Visa, Discover, Diners Club, as well as cash and contactless payment options.
What can visitors enjoy near Sassagoula Floatworks and Food Factory at Disney's Port Orleans Resort - French Quarter?
Visitors can explore nearby places such as Scat Cat's Club, a cocktail bar for relaxing after dining; Jackson Square Gifts & Desires for souvenir shopping; and the Port Orleans French Quarter Playground, ideal for families with children.
How can guests use local transportation to visit Sassagoula Floatworks and Food Factory?
Guests can use the nearby Port Orleans French Quarter Bus Station for convenient transportation to and from the restaurant and surrounding Disney resorts and parks.
What recreational activities are available near Sassagoula Floatworks and Food Factory?
Guests can enjoy the nearby Doubloon Lagoon Pool and the Sassagoula Riverboat for leisure and entertainment right near the restaurant.