Rainforest Cafe

Reviews

• SP

  Susan Patin

  6 days ago
  5.0
  We stopped in for lunch since we were at Disney World. Food was good and the atmosphere was great, but it was the service that really made our day. My daughter is disabled in a power chair. While we were there, we had an issue come up. Dennis and his team were so gracious and helpful beyond measure. I dont want to get into the what happened part, but the help and dignity they provided were beyond measure. I cant thank them enough for assisting us in a time of need!
• KK

  KristenLynne

  Nov 16, 2025
  5.0
  Darlene was a WONDERFUL server for our party tonight! We came in with three reservations and two tables of people with everyone talking at once, as a chaotic, multi-generational family on a Disney vacation tends to be. Darlene was such a professional, helping us with the menu yet cracking jokes and being super relatable. She was SO PATIENT with our group and made sure we had a wonderful experience. Thank yoY Darlene and the rest of the Rain Forest Cafe (Animal Kingdom) team!
• ML

  Mayana Lopes

  Nov 16, 2025
  5.0
  I want to leave a special thank-you to Carol, who treated us with so much kindness today. She was incredibly attentive, especially with my children, and made us feel genuinely cared for. I haven’t felt this welcomed in a restaurant in a long time. I’ve been living in the United States for five years, and it’s rare to experience service that makes you feel truly at home. Carol, thank you so much for your attention, your patience, and your warm personality. You made our day. We appreciate you more than you know. 💛
• GS

  Grant Smith

  Nov 13, 2025
  1.0
  My family and I had dinner here on August 3rd, and had a woman named Ashley as our waitress. We felt very lucky to get a reservation through the Disney app at 6:15 PM, and we arrived on time. The first thing that started to make us rather unhappy was that we still had to wait approximately 40 minutes to get a table even though we had made the reservation the day prior. Also, the hostess said that our table would be ready in 5 minutes. And of course, once we sat down, there were at least six other empty tables that we could have sat at, so there was no reason to make us wait that long, or to have sat the nearly 60 people who are crowded in the doorway before us. The very first thing that Ashley said as she approached our table was, "We're actually closed, but how how can I help you." I responded with, "You're closed? I just watched over 50 people swarm in at the same time as us, and we had a reservation. And the restaurant is nearly packed." She said very angrily, and with a horrendous attitude, "We close at 6." I responded, "Why does the website allow us to make reservations after 6 then? And are you saying this to all 300 guests in here right now? This seems very strange." Obviously we immediately wanted someone else to be our waitress, but we gave her our order, and handed her the menus. Before she walked away, she said, "This place simulates a rainforest, and can be incredibly overwhelming if you're unfamiliar with it." Really seemed like a great way to introduce the restaurant to us, and to make our kids feel happy about being there. After a few minutes, she brought out our drinks, and said, "Is there anything that you are going to need later that I can get now?" As if she was going to leave the second that our food came out. I responded, "Um, not that I can think of." Eventually, our food did come out, and looked great (kudos to the kitchen staff for being nothing like the front-of-the-house staff). I had a New York steak with shrimp, and I requested a side of barbecue sauce, to which she replied, "Seriously?! You couldn't have asked me for that earlier?" By now, even my wife was getting very upset with her, and responded, "Why would he have wanted a side of sauce before getting his food?" She came back after a few minutes and set down two sides of barbecue sauce, and said, "Here's two of them in case you need another one later that you forget to ask for." Needless to say, our dining experience was already completely ruined by this awful person. She came back one more time when we were nearly done and said, "How is everything so far?" To which I was not able to properly convey, so I remained silent. Unfortunately, since my wife and children were also very upset, no one wanted to look up to answer her, so she stood still, staring at us until I responded with a head nod to make her leave. I want to make a point that this place is not just a restaurant. The majority of people who eat here are going to be like we were, from a very long distance away, on a very scheduled (very expensive) vacation. Having the horrendous misfortune of coming across someone like Ashley can not only ruin a dining experience, but an entire vacation. This person needs to be not just reprimanded, but immediately fired, and never be allowed to work in the service industry again. I have spent more than 9 years in the restaurant business, and have seeing such behavior from an employee.
• RR

  Roxana de la Riva

  Nov 11, 2025
  5.0
  Located right outside Disney’s Animal Kingdom, Rainforest Café is the perfect spot to unwind after a day full of fantastic adventures. The restaurant offers a wide variety of delicious appetizers and hearty meals in a setting that feels straight out of the jungle. I ordered a classic cheese quesadilla—simple but perfectly done—and paired it with a creative Coronarita cocktail (a margarita topped with a mini Corona beer). It was both clever and refreshing! Prices are reasonable, especially considering the prime location and the immersive experience. The jungle-themed décor is spectacular, complete with lush greenery, waterfalls, and even a life-sized elephant that occasionally moves and lets out a loud “Pawooo!” 🐘 There’s also a real aquarium near the entrance, adding to the magic of the place. Sitting on chairs designed with zebra, horse, or lion patterns made the whole experience even more fun. Overall, dining at Rainforest Café was a wild and delightful way to end the day—definitely worth a visit!

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